general info Key: Big Blue Heading = syllabus italics Underlined blue = syllabus points Underlines Light blues = syllabus sub h Light blues = headings Bold Purple = definitions Normal = general info Operations Notes Role of Operations Management Operations refers to the business processes that involve transformation or‚ more generally – ‘production’ Combining aspects of the following: * The production of goods and services * The production controls and associated quality
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the core textbook * “I’m still not sure of what an ethical dilemma is and if my dilemma is a dilemma!”- OK. Questions to ask yourself: * Is my dilemma about an individual who is facing a problem? * Can I justify the problem as a business ethical problem in which an individual is faced with making a difficult ethical decision of some kind (i.e. a dilemma)? * Can I examine the dilemma and justify it as an ethical dilemma meeting the 4 performance areas (p.9) of the marking scheme
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Mary L Weed Module 2 Written Assignment Business Ethics SUNY Empire State Summer 2010 Answer the following questions: 1. Shaw and Barry distinguish two different forms of utilitarianism. What are these two forms? Briefly describe each. Act and Rule Unitarianism is the two forms that Shaw and Barry discuss. Act utilitarianism is the belief that it is the right action that brings the greatest contentment to the greatest number of people. It is an idea that believes that the morality
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Business Report- Operation Influence Influences on operations management have a dual effect on the businesses. They can cause the business to undergo change and to adjust to external factors‚ as responsiveness to change is a constant issue. The second effect is the threats and opportunities influences present. An understanding of these external influences can help a business be able to manage and respond to them in an efficient manner by implementing various strategies. As such‚ this will contribute
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Business Ethics Gender Discrimination The evolving role of women in the workplace is not readily accepted in society. Despite the illegality of gender discrimination‚ women are being discriminated against in hiring practices‚ advancement opportunities‚ and income in the workplace. In the case study given to us‚ we were asked to suggest best possible ways to control or eliminate gender discrimination. To begin with we started to root causes of discrimination‚ most commonly known to us. One of
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HND Business Ethics: Unit 45 Edexcel Assessment Brief Front Sheet Qualification Unit number and title HND Business Unit 45: Business Ethics Student name Assessor name Tracy Mpofu Date issued Completion date Submitted on See tasks Unit Aim To introduce learners to the concept of business ethics and to examine its relevance when considering business objectives and responsibilities. Learning Outcome 1. Understand different ethical perspectives
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Specimen Paper 2012 How does an understanding of the influences on operations contribute to business success? Executive Summary: Qantas is Australia’s largest domestic and international airline. Although Qantas is primarily a passenger airline‚ air freight is also an integral part of its core business. Other Qantas operations include catering‚ tourism and E-commerce devoted to transport and travel. In order to have an effective business and operations process‚ a company‚ like Qantas must be
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Course: Business ethics RACISM Racism itself is a sub-topic of discrimination. Racism is basically discrimination‚ or in simple words‚ hatred or disliking towards a human being because that certain person belongs to another culture or is of another colour which they may not like. Racism has been happening since the world has been made. Since beginning discrimination on very different occasions has been towards people‚ in which their fault is only
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ability to exploit economies of scale and its efficient supply chains‚ which can produce 1.2 million handsets a day. Its production has shifted to lowcost locations‚ but it has excelled in the planning and logistics necessary to maintain efficient operations. Its design teams have contributed hugely to the company’s success‚ designing phones for all possible types of customer worldwide. But it must stretch beyond its core strengths in handset design and production to meet the challenges in the smartphone
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this article is to determine whether tourists regard the product and services provided in an ecotourism area with a certain level of satisfaction. Specifically‚ this study focuses on tourists’ expectations and experiences from their visits to one selected ecotourism area‚ Kenyir Lake in Malaysia. Whether these visitors are satisfied with the quality of service delivered to them by the resort operators was investigated. Methodically speaking‚ this study modifies the SERVQUAL model and develops a refined
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