EXAM II ORGANIZATIONAL BEHAVIOR—MBA Semester I‚ 2010-2011 True and False (1 point each) _____1. Every employee in the organization is individually responsible for the success of change. _____2. During a conflict‚ persons should be expected to explain their unintended remarks. _____3. Political players often rely on outside consultants to further their agenda. _____4. Visibility is an important power technique. _____5. Reducing uncertainty assists change‚ but can create greater
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Organizational Behavior By M.Zubair Lecturer Kmu OBJECTIVES LEARNING After studying this chapter‚ you should be able to: 1. Describe what managers do. 2. Define organizational behavior (OB). 3. Explain the value of the systematic study of OB. 4. Identify the contributions made by major behavioral science disciplines to OB. 5. List the major challenges and opportunities for managers to use OB concepts. What Managers Do Managers (or administrators) Individuals who achieve goals through other
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explaining organizational behaviour? Attribution theory A theory that explains how individuals pinpoint the causes of their own behaviour and that of others. People will believe others actions to be caused by internal or external factors based on three types of information: Distinctiveness‚ Consensus and Consistency. The attributions may not always accurate. For example‚ an executive with Capital Cities Communications/ABC who had a very positive relationship with his boss was not held responsible
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BTEC HND in Management/Marketing/Information Technology Introduction 1 Organizational Behavior 1 Organizational Structure and Culture 2 1.1 Compare and contrast different organizational structure and culture. 3 Figure 2 Hierarchal Structure of Jollibee 3 Figure 1 Hierarchal Structure of McDo 3 Explain the differences between two different organization structures/charts.M2 4 1.2 Explain how the relationship between an organization’s structure and culture can impact on the performance
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PROFESSIONAL COMMUNICATION Introduction & Definition Since the dawn of civilization man expressed his ideas and views in different ways to exchange his feelings and emotions. This way of exchanging the feelings is known as communication. Communication is one of essential conditions of social interaction. According to Brown‚ “Communication is the process of transmitting ideas or thoughts from one person to another for the purpose of creating understanding. According to Keith Davis‚
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Organization Behavior management “Organizational behavior is a field of study that investigates the impact that individuals‚ groups and organizational structure have on behavior within the organization‚ for the purpose of applying such knowledge towards improving organizational effectiveness”. The above definition has three main elements; 1. first organizational behaviour is an investigative study of individuals and groups‚ 2. second‚ the impact of organizational structure on human
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and Consumer Product Evaluation: A Literature Review This section describes the roles of product appearance in the process of consumer evaluation and choice. For this aim‚ literature in the fields of product development‚ product design‚ consumer behavior‚ marketing‚ and human factors has been searched. The literature shows that the visual appearance of a product can influence consumer product evaluations and choice in several ways. Several authors considered the role of product or package appearance
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Chapter 1 Communication Theory 1.1 COMMUNICATION THEORY Specific OutcomesThe student should be able to: * Identify the four needs underlying communication. * Describe the process of communication and show how it applies to various situations within the industry. * Recognise and explain in his/her own words the terminology of the process of communication. * Distinguish between the different types of communication. * Determine the internal and external factors that influence communication
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Simon’s Theory of Administrative Behavior Simon (1976) clarified the processes by which goal specificity and formalization contribute to rational behavior in organizations (Scott p. 45). He criticized Fayol’s platitudes and Taylor’s "economic man" assumptions‚ proposing the "administrative man" who pursues his self-interests but often doesn’t know what they are‚ is aware of only some of the possible decision alternatives‚ and is willing to settle for an adequate solution than continue looking
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Organizational behavior of Tesco Contents Introduction 3 TASK 1 3 1.1 Compare and contrast different organizational structures and cultures of Tesco 3 1.2 Impact on the performance of Tesco’s business activities 5 1.3 The factors that influence individual behavior at Tesco 6 TASK 2 6 2.1 Effectiveness of different leadership styles in Tesco PLC and Siemens AG 6 2.2 How organizational theory underpins the practice of management within Tesco PLC 8 2.3 Evaluate the
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