of meeting customer needs in mind. There are certain things you can do to make sure you meet your customer needs‚ and those are explained below: First and foremost offer good customer service. The customer is not always right‚ but they should always be respected and valued. So‚ make sure that your customers know they are important to you‚ and that you want to meet their needs. If they know this‚ they will be more forgiving‚ and they will be more willing to stay loyal to you and help you meet their
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followed by Carrefour and Wal-Mart; the company is also the second-largest with respect to its annual profits and is followed by Wal-Mart in ranking. Tesco own its stores in approximately 14 countries spread across Europe‚ Asia‚ and North America. It is also the market leader in grocery markets in Malaysia‚ United Kingdom having a market share of approximately 30%‚ Thailand and the Republic of Ireland (Tesco‚ 2012). It was in 1919 that Jack Cohen had founded the company in the form of a group of market
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HOW MOTIVATED ARE YOU TO LEARN Being motivated to do what is required to attain the goal set by you is a challenge. All students face these challenges. Motivation refers to those factors that energize behavior. They are the driving and pulling forces resulting in persistent behavior directed towards specific goals. The motivational level keeps varying and so does the efforts. Keeping your motivational level and enthusiasm high and fairly consistent is essential for anything you do. Check if your
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Why is it important for marketers to ‘delight ‘ their customers? As a customer‚ today‚ who unconsciously receives abundant information of a product before s/he buys it. From then on‚ s/he will be sent email questionnaires，discount information and coupons regularly，and sometimes a call from the company inquiry s/he about the product. If s/he joins the member of the brand‚ it will send s/he birthday or holiday gift. Companies plan this series of serves to delight their costumers not only to satisfy
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Being a customer‚ I do have a love and hate relationship with today’s marketers. It seems that in today’s market‚ in has become a must and a common culture that marketers take up various roles in the company and they are to treat their customers like goddess. They are supposed to be very customer-oriented. Customers are always right and marketers are to go all out to meet and satisfy their needs and wants. At times‚ they are supposed to take up the role to create customers’ needs by crafting out
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Service Industry Term Paper 2012 SERVICE INDUSTRY 2 Table of Contents 1. INTODUCTION ........................................................................................................................... 3 2. PRODUCTIVITY MEASURES ....................................................................................................... 4 2.1 India: The Growth Imperative .……………………………………………………………………………………….4 2.2 2.3 2.4 2.5 The concept of productivity in service sector…………………………………………………………………
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StarBucks Cofee: Starbucks coffee successfully changed the perceived value for a coffee and people agreed to pay a higher cost for the same coffee they get in other places. Some of the benefits customers get at startbucs coffee are Wide range of variety Mix and match of the different flavours Custom flavor of the coffee Store ambiance and customer service range of related product Free internet service for the customers Comfortable seating and cozy ambiance Most importantly the availability
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Value added refers to "extra" feature(s) of an item of interest (product‚ service‚ person etc.) that go beyond the standard expectations and provide something "more" while adding little or nothing to its cost.[citation needed] Value-added features give competitive edges to companies with otherwise more expensive products. | | | | Value-added is used in several ways to indicate an enhancement to a product or an entity. By one definition‚ value-added is the difference between the cost of
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Kafka’s Cautionary Balance Between Loyalty and Total Devotion Typically‚ loyalty is seen as a worthy quality to have; everyone wants to have loyal spouses and friends‚ and betrayal is usually not an ideal situation. However‚ total devotion is much more extreme than this‚ and is detrimental to oneself. Kafka reveals that while loyalty is not necessarily a negative thing‚ total devotion is what ultimately causes the sacrifice of one’s own purpose. Loyalty to one’s family is perhaps one of
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Conflict of Loyalty From reading Antigone‚ loyalty comes in all different forms. One is how Antigone expressed her loyalty to family by giving her brother‚ Polynices‚ a proper bruial; even though she wasn’t being loyal to the rules of Creon‚ king of Thebes. Humans are faced with basic conflicts of loyalties—to state‚ religion‚ and family. Personal happiness is another powerful and legitimate pull. But perfect balance among these compelling factors is impossible; hence suffering is inevitable. In
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