NEAL J. ROESE AND MOHAN KOMPELLA ’13 KEL742 Harley-Davidson: Chasing a New Generation of Customers On a bright summer day in Milwaukee in July of 2007‚ Mark-Hans Richer‚ 40‚ stepped off his black motorcycle at the corporate headquarters of Harley-Davidson‚ the maker of his bike and keeper of one of the world’s best known brands. As he walked to the landmark red brick building he passed packs of gleaming Harleys and a number of Buells‚ Harley-Davidson’s smaller and sportier sister brand.
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Case Study: Harley-Davidson‚ Inc. Introduction History The Harley-Davidson case presents a unique example of a unique company that‚ due to their remarkable customer loyalty‚ was able to go from nearly bankrupt to successfully gaining a substantial portion of the market in a niche product. The company was able to gain market share and profit by substantially restructuring their business plan. Harley-Davidson changed from a traditional large batch manufacturing philosophy to just-in-time strategy
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Aharon Case Analysis 3 Harley Davidson’s Presented By Kornravee Samuthphong Student ID# 8551 Group 8 Synopsis According to the documentary‚ Harley Davidson Motor Cycles Company was founded in 1903 and the celebration of 100th year anniversary was in the summer of 2003. Harley has tried to explore some of the history of the company. Harley Davidson Motor Cycles Company and its products such as motorcycles‚ merchandise that saw Harley Davidson Motor Cycles Company become
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Executive Summary Evaluate the advantages and disadvantages for Harley-Davidson of replacing scanners and bar codes with RFID. Compare and contrast the issues of Wal-Mart when they tried to implement RFID in their supply chain. Outline the issues Harley-Davidson will face when they begin using RFID. Develop and present an approximate timetable for the adoption of RFID with specific recommendations about where Harley-Davidson should implement it first. Some of the advantages of using RFID over scanners
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TABLE OF CONTENTS I. CURRENT SITUATION 4 A. CURRENT PERFORMANCE 4 B. STRATEGIC POSTURE 4 1. Mission 4 2. Objectives 5 3. Strategies 5 4. Policies 5 5. Summary 6 II. CORPORATE GOVERNANCE 6 A. BOARD OF DIRECTORS 6 B. OVERVIEW 6 III. EXTERNAL ENVIRONMENT: OPPORTUNITIES AND THREATS (SWOT) 7 A: SOCIETAL ENVIRONMENT 7 1. Economic 7 a. Economic Challenges 7 b. Economic Opportunities 7 2. Technological 7 3. Political - Legal 8 4. Socio-cultural 8 B. TASK ENVIRONMENT 8 1. Threat
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Harley-Davidson Case Study According to Kotler and Armstrong (2010)‚ to build long lasting customer relationship‚ a company must create superior customer value and satisfaction. Harley-Davidson must have found the correct formula for customer relationship because the brand is one of the strongest brands in the world and has continuously been successful for 108 years. What is the secret to Harley-Davidson’s success? For over a hundred years‚ the company has invested on its Harley-Davidson brand
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Case#2 Harley Davidson Case Study Harley-Davidson is an American motorcycle manufacturer with a rich history and cultural tradition. It was founded in 1903 in Milwaukee‚ WI. Around mid-1980’s‚ the company was facing problems with product quality and enlarged global presence‚ hence the management realized the need for an integrated management system that will not only improve the company’s processes but also fit within its budget and enhance its profits. This caused the start of the process to
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* Mission Statement Our diversity mission is to foster a culture that integrates diversity and inclusion into all aspects of the business in order to further fulfill dreams through the experiences of motorcycling. * Vision Statement Harley-Davidson values‚ embraces and celebrates diversity in order to develop and continuously improve mutually beneficial relationships with stakeholders to fulfill dreams and provide extraordinary customer experiences in an increasingly dynamic‚ diverse and global
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In 1901‚ a 20-year old William S. Harley drew up plans for a small engine designed for use in a regular pedal-bicycle frame. Over the next two years‚ Harley and his childhood friend Arthur Davidson worked on their motor-bicycle in the Milwaukee machine shop located at the home of their friend‚ Henry Melk. On the year 1903‚ Harley‚ Davidson and Davidson’s brother‚ Walter Davidson‚ finished their first motor-bicycle. Harley and the Davidson brothers tested the power-cycle of their first motor-bicycle
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Abstract This paper will try to analyze‚ if Harley Davidson has followed the traditional customer driven mar-keting way by following the path to create customer value and later getting the value back and the behavior of the customers can affect the demand for its bikes. The value streamis: • Understanding market place and customers need and wants • Designing a customer driven marketing strategy • Construct an integrated marketing strategy that deliver superior value • Build profitable customer
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