are up to 80% more profitable than those who wear only spectacles • Contact lens plus spectacles patients are more loyal • At least 60% of contact lens patients also buy their spectacles from their eye care professional Commissioned by Euromcontact London Business School Chapter 1 - 1 “Seeing Things Clearly” May 2001 Chapter 1 Introduction EXECUTIVE SUMMARY.................................................................................................. 3 1. INTRODUCTION
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Do you believe that your choices are free? Do you hold yourself responsible for your choices? Life is full of endless choices‚ opportunities‚ new ideas and changing scenarios. To overcome the obstacles‚ we have to be ready to juggle the options that appear on our way. Every day‚ every hour‚ even every second‚ people make decisions. Small‚ large‚ important‚ funny‚ mundane‚ all those countless choices with the speed of light forever change us‚ turning the world into one that the second time will
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Hug Your Customer Jessica Gallentine By: Jack Mitchell Published by: Hyperion Copyright: 2003 Pages: 271 There are eight parts to this book they are: Hugging 101: the principles of passionate customer service From three suits to three thousand: evolving a hugging organization The big secret: how to hire and retain great associates Olive doesn ’t work here anymore: you can ’t compete with technology Game day: It ’s about playing to win The formula: have an economic
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In the article “What Your Supermarket Knows About You” Martin Lindstrom details his experience after visiting a laboratory in Chicago of one of the largest consumer goods manufacturers. He describes the different marketing techniques retailers use to get customers to stay longer and buy more. Lindstrom explains how they monitor their shoppers to see how they respond to different tactics used; such as employing speed-bumps in certain sections of the store so they stay in one section longer and increase
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of the Nightfury from the village. This is where his heroism begins‚ it is at this moment when he realizes that he does not want to be a dragon hunter and that he simply wants to protect the dragons from the other Vikings. Initiation: After seeing how scared the dragon he shot down is he befriends it and begins to study it. He eventually names it Toothless. When Hiccup realizes that Toothless cannot fly he decides to try and make him a makeshift tail. Once Toothless becomes comfortable with Hiccup
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How to Watch Your Brother Die Michael Lassell portrays himself as a straight man in his poem “How to Watch your Brother Die.” In reality he is a 21st century gay poet. The poem tells the story of a man‚ this being the straight narrator‚ who is called across the country to visit his brother as he lies on his deathbed. Later in the poem we learn the dying brother is suffering from HIV‚ and had been disowned by his brother because of his homosexuality. As the poem goes on‚ the narrator creates a unique
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Short story review: You don’t miss your water till your well runs dry. This is one of the most influential yet underrated stories of T.Coraghessan Boyle who challenges human behaviour and their norm of reckless usage of renewable resources in “You don’t miss your water (till your well runs dry” which was written in 2016. The story explores a family situated in southwest of washing DC. The family suffers from a sudden change of lifestyle‚ as they are forced to abandon the norm of using water because
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natural arches of the coral. The excerpt from the informational text The Sea Around Us focuses more on getting their information across to the readers rather than imagery. This is emphasized when the author was describing how ocean life grew more and more complex. He described how aggregations of specialized cells arose from simple one celled creatures. When describing this he stated “From simple‚ one celled creatures‚ others that were aggregations of specialized cells arose‚ and then creatures with
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How Are We Connected To Africa? Intro: The purpose of this essay is to talk about the connections between the USA and Africa... Technology: Social/Economic In the United States everyone depends on technology and money to survive. In most countries it is the same way‚ but in others not so much. Take the Democratic Republic of Congo for instance; they don’t have all the computers or the money to do what we are able to do. They are forced to
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Degree Subject C: Linda W.‚ 63 years old‚ Concord‚ Medical Lab Technician‚ Associate’s Degree Woloszynek Page 2 Questions: 1. Do you brush your teeth? How often? At what time? A. Yes‚ Twice a day‚ morning and before bed. B. Yes‚ Twice a day‚ morning and before bed. C. Yes‚ Twice a day‚ morning and night. 2. Do you take showers or bathes? How often? Morning or night? A. Bathes‚ 4 times a week‚ after dinner‚ but not on Fridays. B. Showers‚ once a day‚ 7 days of the week
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