Why quality customer service is more important in banking industry? Behaylu W.Deneke Most‚ if not all‚ private commercial banks in Ethiopia use almost the same marketing approaches to attract customers. They develop the traditional banking products and open branches everywhere then promote their branch and Products aggressively on the traditional channel. Before going to the detail let me differentiate between bank product and bank services. The bank products are deposit‚ borrowing or other
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Growth and organizational evolution causes change‚ resistance to that inevitability and stress as a byproduct. The tactics individuals and leaders adopt can cause harmful consequences if not managed with sensitivity and awareness. Change can be threatening for those experiencing job insecurity (Robbins & Judge‚ 2007) or develop teams and co-workers that act at cross-purposes (Huy & Mintzbereg‚ 2003). Change can be a source of stress‚ but so can workload‚ leadership styles‚ and the shuffling of roles
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Introduction 1.1 Rationale of the Study Investment Banking is an American synonym of merchant banking. Investment banks provide advice on mergers and acquisitions and are involved in financing industrial corporations through buying shares and selling them in relatively small lots to investors. In the Bangladesh context‚ merchant banking includes all institutions that combine the functions of both development banking and investment banking. Investment banks act as intermediaries between issuers
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BANKING CHALLENGES IN THE 21ST CENTURY. What banking industry in the face of 21st century Dr. Muhammad Anwar Hassan‚ Vice Chancellor‚ Preston University‚ Mr. Muhammad Humayun Khan‚ Chief Manager‚ State Bank of Pakistan‚ SBP BSC (Bank) Peshawar‚ Mr. Rashid Qazi‚ Vice President‚ PICIC Commercial Bank Ltd. Peshawar‚ Mr. Badar Hussain‚ Area Head North‚ MCB Peshawar‚ Mr. Tabraiz Hassan Butt‚ Regional Business/Operational Chief Peshawar‚ Fellow Bankers‚ Distinguished Ladies and Gentlemen! First of all
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administrators who focused on the upkeep of such technology rather than the possibilities to expand and create new research topics. The partnerships were the beginning of the strong connection between science and the government. Nevertheless‚ the partnership did create large scale
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Society changes everyday as things progress. Technology global economy and increase in the world’s population are great factors in the way things change. I do not believe it will affect me much but I do believe it will affect my son‚ and more for those generations after. As technology advances the more ways we make our lives easier. Not only does it help with our daily routines‚ but technology also helps in making sure that we can live our lives longer than was possible before. Because technology has
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most dangerous threat of all is climate change. Climate change is the change in global or regional climate patterns. Recently‚ climate change has contributed to the heightened carbon dioxide levels in the atmosphere‚ posing serious threats to the preservation of the whole entire planet. Climate change poses a threat to the mojave desert because of heightened carbon dioxide levels‚ dried out water supplies and the increase of invasive species. Climate change causes the carbon dioxide levels in the
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1. Undertake a Porter ‘Five Forces Analysis’ for an industry with which you are familiar (1000 words). Introduction This essay is aimed at analyzing Porter’s five forces for the banking industry in Ghana. It gives a brief introduction to the industry and provides a detailed application of the five forces to the industry. Porter’s Five Forces Analysis in the Ghanaian Banking Industry “Competition for profits goes beyond established industry rivals to include four other competitive forces as well:
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CHAPTER THREE RESEARCH METHODOLOGY 3.1 AREA OF STUDY The area of study o this research work is to determine the effect of monetary policy on the performance of banks in Nigeria. This study will cover all the commercial banks that have been in existence since 1975-2004. More so‚ the aggregates rate is used in assessing their performance. 3.2 METHOD OF INVESTIGATION/SOURCE OF INFORMATION According to Asika (2002)‚ research work can be defined as the restructuring of investigation aimed at identifying
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an accidental occurrence of the lending process‚ one that has enormous potential to deepen the severity and duration of financial crisis and to complicate macro economic management. This is because NPLs can bring down investors’ confidence in the banking system‚ piling up unproductive economic resources even though depreciations are taken care of‚ and impeding the resource allocation process. In a bank-centered financial system‚ NPLs can further thwart economic recovery by shrinking operating margin
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