SATISFACTION AND EFFICIENCY AMONG HOTEL WORKERS Case Study of Giant Star Hotel Lagos‚ Nigeria Thesis CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Degree Programme in Tourism March 2012 CENTRAL OSTROBOTHNIA UNIVERSITY OF APPLIED SCIENCES Date March 2012 Author Esther Olayinka Ogbonnikan Degree programme Degree Programme in Tourism Name of thesis JOB SATISFACTION AND EFFECIENCY AMONG HOTEL WORKERS: Case Study of Giant Star Hotel Lagos‚ Nigeria Instructor Abiodun
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Management System for hotels. Ana is enthusiastic about updating and adopting front office applications for Reservations‚ Registration‚ Room status‚ Posting‚ Call Accounting‚ Checkout and Night Audit. Lorraine is sure the marketing and sales applications will help her department be more efficient. Both realized the cost involved in obtaining module for a Property Management System. Assuming Ms.Margret Chu‚ General Manager of the Times Hotel is willing to consider the purchase of PMS. How would Ana and Lorraine
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Customer care Caring about your customers — and showing it through your service — gives you a high return on the time‚ effort and money you invest. Loyal customers are well worth nurturing. They buy more‚ more regularly. And the cost of selling to them is almost nil‚ whereas finding new customers is an expensive business. Satisfied customers will recommend your product to others. Dissatisfied customers will complain about you to an average of ten other customers and potential customers
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policy in the hotel sector: “green” strategy or stratagem? Margaret Brown Lecturer in Accounting‚ School of Food & Accommodation Management‚ Duncan of Jordanstone College‚ University of Dundee‚ Scotland‚ UK Illustrates alternative “green” strategies to indicate possible reactions of the hotel sector to the environmental issue and the extent of the “greening” process on the control system. Discusses the results of a questionnaire survey into the environmental standing of an hotel and the control
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HAVING AN OFW PARENT Jean Alyzza E. Villaver Chapter 1 I. Introduction Overseas Filipino Workers are lauded world-wide for their heroism. Much has been said about the economic contributions of these modern day heroes‚ but it is also equally important to look into the effects that migration has on their children left at home. On the positive side‚ it is expected that children of migrant workers have better living conditions than their counterparts from non-OFW families. This children experience
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new strategy to boost the company’s growth. The management team thinks that it is the right time to establish Rosewood as a corporate brand. A known corporate brand name will encourage hotel guests to stay at some of other Rosewood hotels. Rosewood wants to compete with the corporate and individual branded luxury hotels. As indivudual branded company‚ is is hard to compete with the corporate brands that benefit from cross-property usage. Their current strategy limits their market and objectives. They
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Devin Greenlaw 3/2/13 2nd Period Love the Holiday (Billie Holiday Report) Born Eleanora Fagan on April 7‚ 1915 in Philadelphia‚ PA; the amazing jazz vocalist never imagined she was going to become one of the biggest jazz musicians of all time. Rose Primarily in Baltimore‚ MD with her mother‚ Sady Fagan‚ who gave birth to Billie at the age of nineteen. Billie was raised primarily with her mother. Her father‚ believed to be Clarence Holiday who was a successful jazz musician himself‚ wasn’t
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George Eliot describes her preference for the leisure of the past‚ conveying the message that the rushed leisure of her time is hardly leisure at all. She accomplishes this by using several stylistic devices‚ including personification‚ imagery‚ and diction. <br> <br>The most obvious stylistic device used by Eliot is that of personification. She uses this device to create two people from her thoughts on old and new leisure. The fist person is New Leisure‚ who we can infer to be part of the growth of
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Omni Hotels & Resorts History‚ Mission‚ and Vision What began in1958 New Hampshire as a 35 bedroom inn has now flourished into a worldwide luxury brand hotel- Omni Hotels & Resorts. With resort destinations‚ convention locations‚ city centers‚ and well-known landmark locations‚ Omni Hotels has a grasp on markets across the nation and internationally. Omni Hotels & Resorts prides itself in exceeding guests ’ expectations as well as providing an inspirational and nurturing environment for its associates
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My last holiday It still haunts me till this day. It was the most scariest moments I have ever encounter in my life. How wrong was I to make that decision. Why I did not listen to my friend. How I wish I could turn back the time. On my last holiday‚ my friends and I have decided to finish up our homework at Jason’s house. We wanted to go to the nearby shopping mall after completing our homework. That is why we choose Jason’s house which is nearby a shopping mall called “Prangin Mall”. So we were
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