How to Deal With an Angry Customer as a Hotel Front Desk Agent By Tamara Davidson‚ eHow Contributor ‚ last updated August 14‚ 2011 Angry hotel customers may walk into the hotel with prior stress. Angry customers are probably the worst part of a customer service job. You need to consider several factors when dealing with angry hotel customers. Simply fixing the problem won’t cut it. You must first sympathize with the customer. After the guest realizes you are on his side‚ his anger will often
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The case about misappropriation of a trade secret that I researched is Best Buy Co. v. TechForward Inc. What happened was that Los Angeles-based TechForward sued Best Buy for misappropriating an original TechForward trade secret for the Best Buy “Guaranteed Buyback Program” (Star Tribune). The issue with the lawsuit involves what TechForward’s business does for its consumers. What they do (a much smaller business than Best Buy Co.) is calculate the buyback value of various consumer products such as
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Jayne Careaga 2700156 Customer Service for Dummies The quality of customer service is the most important aspect of any business; it’s what keeps a business in business. Today I will be dumbing down the principals of customer service‚ for this reason I have titled my presentation Customer Service for Dummies. When beginning to compile my thoughts on this topic‚ I pondered on what customer service meant to me. My first thought was treating others how you would want to be treated or treating someone
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Database Environment Brandon Smith DBM/380 10-8-2012 Kenneth Hoskins Database Environment “A database is a structured collection of records or data that is stored in a computer system. In order for a database to be truly functional‚ it must not only store large amounts of record‚ but also be able to access those records fast and efficiently. In addition‚ new information and changes should also be easy to input.” (tech-faq.com) To be useful over a long term the database should be able
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Description | example uses | Database could be when people in the the Leisure centre inputs the data or make different query’s like how much money they’ve made. This will speed up the process when working. It can store all the information for the activities and how many people attending specific classes. | advantages | A database can be really helpful for this business to grow in terms of: Customer & Service Analysis‚ Data Management‚ Reduce Costs & Time. Databases can also help businesses
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love the way the movies and cartoons always have a lesson to them. Whether its good or bad there is always a happy ending in Disney movies. I Never dug deep into Walt’s life but researching for this paper made me realize sometimes the worse is better than the best. It all started with a young boy. A young boy named Walter Disney. Walter Elisa Disney was born in Chicago‚ Illinois on December fifth 1901. Walt’s life was very tough as a child and his family was poor. Walt loved to draw‚ but because
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3.1 The Company’s Competitive Strategy 5 Figure 3.1 The Value Chain in a Company 5 3.2 The Strategic Role of Supply Chain 6 4.0 Analyse How It Can Impact on the Performance of Organization 7 5.0 How to Successful Implementation of This Role 8 5.1 Achieving Strategic Fit 8 Table 5.1 Impacts of Customer Needs on Implied Demand Uncertainty 9 Customer need 9 Figure 5.1 Cost-Responsiveness Efficient Frontier 10 Figure 5. 4 Fits Between Competitive and Functional Strategies 12 5.2 Obstacles
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Did Jim and Laura Buy a Car? Victor Louis-Jean Dr. Fleming LEG100 2/10/2018 The main dispute here is if the $100 deposit was a valid contract to buy the car as the salesman is stating. Prior to this the timeline went as following‚ Jim and Laura met Stan the salesman who shows off an array of options based on the preferences Jim and Laura presented. Stan allows Jim and Laura to test drive these cars to get a feel for the experience behind the wheel. Jim and Laura then decide on the blue 4-door
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ECO FRIENDLY DATABASE Varun Chauhan MBA Student‚ Delhi Institute of Advanced Studies Pranav Kharbanda MBA Student‚ Delhi Institute of Advanced Studies Vindhya Chhabra B.Tech Student‚ Delhi Technical University (IT) Sumit Jain MBA Student‚ Delhi Institute of Advanced Studies ECO FRIENDLY DATABASE ABSTRACT 2. GREEN DATABASE Database should utilize several modern hardware capabilities. The purpose
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Giles Deacon Marketing > Strategy & Insight > Communications Strategy WGSN’s most-accessed reports from 2014 act as a reminder of the year that was‚ and a point of reflection for the year ahead in marketing. Our series on social media case studies continued at full steam‚ while social commerce was the big trend for brands in this space‚ proving strategies are more about ROI than ever before. There’s also the use of #selfies in marketing‚ not to mention award-winning campaigns from major events
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