"How differences between cultures can lead to misunderstanding and block intercultural relations with staff and customers" Essays and Research Papers

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    Intercultural Communication

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    COM 2603 Semester 1 ASSIGNMENT 01 INTERCULTURAL COMMUNICATION Unique assignment number 868015 Closing date 10 March 2014 Contact lecturers Prof KB Khan‚ Ms B Sibango QUESTION 1 1. 1 Social Science Approach - The Social Science Approach: This approach‚ also known as the functionalist approach‚ was most popular in the 1980s and is based on research in psychology and sociology. 1. Assumptions: a The existence of a describable external reality. b Human behaviour is predictable

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    How different was our society a century ago? There are a significant amount of changes in laws and culture today. There was the 18th amendment‚ which banned alcohol‚ there was also no gay marriage allowed. One big thing about U.S society in the 1920s was that Christianity was the main religion and there were many things in the bible that were questionable and people didn’t agree with. Today there are many more religions and cultures accepted in the United States. Although society has improved there

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    use traditional Chinese way to solve problems. The similarity is they all like follow one agreement made by top manager‚ but the reasons can be different. In Chinese companies is for avoiding trouble discussing with top managers further whereas in Japanese companies is to remaining harmony and concentrating on one goal. After the dicision is made‚ differences also exists. Japanese employees will do exactly what the company’s goal is despite the fact that they may disagree it before. As to Chinese

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    How Lead Teachers Can Demonstrate Leadership at School Level Recent research studies highlight that for securing and sustaining school improvement effective leadership is generally accepted as being a central component where authority to lead in schools not to be located on notion of singular leadership practiced by principal. As Muijis & Harris (2003) explain that‚ “In effective leadership‚ it is sense that leadership is separated from person‚ roles and status and is primarily concerned with

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    1.1. List your culture? Answer Shona culture 1.2 List the other person’s culture Answer Xhosa culture 1.3 Distinguish according to Hofstede ‚ any four differences between your culture and that other person’s culture and provide an example for each dimension? Answer. Individualism vs collectivism. The xhosa people have tightly knitted social frame networks‚ their primary concern is the entire group compared to a single person. Members depend strongly on extended family groups and

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    Create a Customer Centric Culture Table of Contents Cover page .…………………………………………………….…….……….1 Table of Contents .....…………………………………………………..…………….2 Abstract …..…………………………………………….………………….3 Define the customer service culture ……………6 Communicate the culture …..……….10 Recruit to grow the culture ….….…….14 Empower Employees .…………..19 Visible and Accessible ….………..23 Recognize and reward action …………...27 Conclusion …….……

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    Differences between Chinese and Western Business Cultures Abstract This paper discusses the differences between Chinese and Western business cultures and values. China has joined the World Trade Organization for 10 years‚ the divergence between Chinese and western business styles is decreasing due to the globalization and increasing world trade and growing freedom of capital flow(Liu and Mackinnon‚ 2011)[1]. The paper attempt to reveal the reasons why Western businesses could be successful

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    Cultural Misunderstanding

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    English 101 20 June 2012 A Cultural Misunderstanding Dr. Barbara Ehrenreich better known as a myth buster is best known for her non-fiction reportage‚ book reviews and social commentary. Her reviews‚ essays‚ op-eds‚ and feature articles have been widely published and have appeared in Harper ’s Magazine‚ The New York Times‚ Time Magazine‚ The Wall Street Journal‚ Life Magazine‚ The New Republic‚ and the New Statesman. Ms. Ehrenreich received her Ph.D. from The Rockefeller University in 1998

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    Intercultural Marriage

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    April 2013 Challenges of an Intercultural Marriage Just as some of Asian women are eager to have a Western life-partner‚ which is known as a romantic partner‚ some of Western men also desired an Asian life partner because they thought an Asian wife is responsible to their future family. Things are perfect in our imagination‚ yet it changes when we confront reality. Marriage is not only unification between a male and female who love each other‚ but also a commitment between two people to appreciate

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    Gender differences in customer loyalty 1 Introduction The purchase of food covers a wide range of private consumption. In recent years there has been a trend of groceries and small shops that close their doors because of the ruinous competition from supermarkets. This evolution could largely affect our daily routine as there is… (human conversation). The importance of this topic raises the following research question: Is female loyalty towards local merchants enough to enable them to compete

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