INTEGRATED VOICE RESPONSE SYSTEM (IVR) Purpose The name of the system is interactive voice response (IVR) system and the purpose of evaluation is to understand how IVR system can be made more effective and less annoying for a customer. In other words how IVR can help a customer understand the value placed by the organization on his relationship with the company. History IVR system was introduced in the shop mart (fictitious)‚ retail organization’s helpdesk in order to save money (McKeen
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as soon he spotted me. I was nervous and excited at the same time. My master paid the prize and put me on. I bid my friend good-bye and walked out. My master sat in his luxury car. It felt great to see the outside world after spending a couple of days inside the showroom. After a short comfortable drive we reached my master’s house. His house was no less than a palace. I thanked God for bestowing me with such a fortunate life. My master was a busy man. I was lucky enough to visit many different countries
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have short and long term side effects on woman? This is the question many people wonder about‚ but a lot of people do not know the answer. It is said that by the age of 45‚ two out of every five woman have had an abortion procedure. In the United States‚ there has been 1‚300‚00 abortions annually performed. Many people do not realize the side effects having an abortion can cause. Many time young teenage girls are pressured by their boyfriends or parents to have one‚ without truly understanding
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aboriginal people‚ such as the high percentage of people still trapped in poverty‚ those lacking in education and safe housing on reservations. These are issues that Canada would like to address today. In 2010‚ Canada endorsed the Declaration on Indigenous rights after previously vocalizing issues with the document. Canada does not support Free‚ Prior and Informed Consent (FPIC) and would like to see that it is not included in any resolutions. When settlers moved out west‚ they encountered the First Nations
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life unless they are impeached by Congress for “misbehavior.” Nearly half of the justices serve until death but recently most justices who left the bench retired. If the position for chief justice becomes vacant‚ the president can either nominate an existing justice to be promoted or he can nominate a new justice to fill the position. The Supreme Court hears three types of cases; 2/3 of cases are appealed from lower federal courts‚ 1/3 are cases that are appealed from state supreme courts‚ and in rear
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up and finding "himself changed in his bed into a monstrous vermin."(3). Although Gregor is the only one who actually transformed‚ the title is not applying only to Gregor. Gregor’s father is transformed not in a physical way but his character and attitude changes. As Gregor was chasing after the office manager‚ his dad "started brandishing the cane and the newspaper to drive Gregor back into his room."(18) like he actually saw Gregor as some vermin other than his son. 2. The fact that Gregor’s situation
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Microeconomics 9e (Parkin) Chapter 1 What Is Economics? 1 Definition of Economics 1) All economic questions are about A) how to make money. B) what to produce. C) how to cope with scarcity. D) how to satisfy all our wants. Answer: C Topic: Definition of Economics Skill: Recognition AACSB: Reflective Thinking 2) An incentive A) could be a reward but could not be a penalty. B) could be a penalty but could not be a reward. C) could be either a reward or a penalty. D) is the opposite
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man he turns into a well-known tennis player‚ war hero‚ a successful businessman. He becomes a billionaire‚ but remains as unsophisticated‚ weak-minded and kind (Mulvey‚ L. 2000). Forrest reaches success in everything‚ and he loves the girl‚ who was his friend in childhood‚ but reciprocity comes too late.The main character‚ a native of the southern state (and as it is understood - a patriarchal and conservative) of Alabama‚ actually travels across America in the 50’s and 80’s‚ turning out one way or
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While there are negative consequences for the mother‚ the infant is also at risk by being born to a teenage mother. One of the most common occurrences is low birth weight (Strunk‚ 2008). Low birth weight increases the mortality rate. It also has long-term effects such as developmental and cognitive delays. Low birth weight can be caused by the mother’s lack of prenatal care‚ poor diet and stress (Strunk‚ 2008). Prior to becoming pregnant‚ the teen’s bodies are not prepared for the change. Pregnancy
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Table of Contents TOC \o "1-3" \h \z \u Executive Summary PAGEREF _Toc395399003 \h 2Introduction PAGEREF _Toc395399004 \h 3Literature Review PAGEREF _Toc395399005 \h 4Research methodology PAGEREF _Toc395399006 \h 8Hypothesis PAGEREF _Toc395399007 \h 9Data Analysis PAGEREF _Toc395399008 \h 10Result of the Analysis: PAGEREF _Toc395399009 \h 11Conclusion PAGEREF _Toc395399010 \h 16Recommendation PAGEREF _Toc395399011 \h 16References: PAGEREF _Toc395399012 \h 17 Executive SummaryThis research is
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