Why quality customer service is more important in banking industry? Behaylu W.Deneke Most‚ if not all‚ private commercial banks in Ethiopia use almost the same marketing approaches to attract customers. They develop the traditional banking products and open branches everywhere then promote their branch and Products aggressively on the traditional channel. Before going to the detail let me differentiate between bank product and bank services. The bank products are deposit‚ borrowing or other
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determine the parts of a business that may need more of their time and resources in order to outcome obstacles that may prevent growth. In this paper‚ we will create a SWOT analysis for our fictitious company Vandalay Healthcare Inc. Strategic Healthcare Plan A SWOT analysis is a tool that can be used by management to measure or audit the organization as a whole. SWOT is an acronym for the Strengths‚ Weaknesses‚ Opportunities and Threats by internal and external that
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Jayne Careaga 2700156 Customer Service for Dummies The quality of customer service is the most important aspect of any business; it’s what keeps a business in business. Today I will be dumbing down the principals of customer service‚ for this reason I have titled my presentation Customer Service for Dummies. When beginning to compile my thoughts on this topic‚ I pondered on what customer service meant to me. My first thought was treating others how you would want to be treated or treating someone
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Health Care Health Care Abstract Health care is essential for all no matter which country they call theirs and the United States is no exception and provides a good example of how the creation of insurance has grown into a controversial subject for many reasons. Spikes in costs‚ illegal claims‚ insider trading‚ and various other factors contribute to many issues surrounding costs‚ risks‚ greed‚ and ill settled suits are just a few of the issues. Areas such as price ceilings‚ economical instabilities
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financial services industry Why is ethical practice important? Firms that operate within the financial services try to be as open and honest with their consumers with all types of business in order to create confidence among customers. Not all banks/services have profit as their primary goal‚ there are several financial services which focus on creating social and environmental benefits. So why are ethical policies important? Well it comes down to the customer and their morals with how their money
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Dobrile in Pula CONCEPTS OF SERVICE QUALITY MEASUREMENT IN HOTEL INDUSTRY UDK / UDC: 640.41(658.562) JEL klasifikacija / JEL classification: L83 Stručni rad / Professional paper Primljeno / Received: 31. svibnja 2007. / May 31‚ 2007 Prihvaćeno za tisak / Accepted for publishing: 03. srpnja 2007. / July 03‚ 2007 Summary The quality of service in hotel industry is an important factor of successful business. The existing trend of complete quality management in hotel industry ensures the achievement of
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pwd‚ there are relevant surveys that are carried out to obtain information from the people experiencing living with dementia and caring for someone with dementia the surveys are designed for people to be able to honest about how they are coping‚ or what services they use and how they help its thought that by delivering your version of events someone may take that information read it and decisions can be made to make improvements in areas that are needed- in an ideal world of course. Figures are showing
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History‚ development and growth: International Business Machines (IBM) Global Services in operating in a changing environment‚ Sine December 1996‚ when IBM established IBM Global Services (IGS)‚ had achieved outstanding business result.IGS had grown faster than the industry‚ and IBM Global Services was then widely recognized as the largest computer services company in the world. Being led by its CEO Mr. Gerstner‚ IGS is facing a changing tide where they must make a strategic decision to either
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Does Science Fiction support or subvert patriarchy (or neither or both)? According to the Oxford English Dictionary‚ patriarchy is the ‘predominance of men in positions of power and influences in society‚ with cultural values and norms being seen as favouring men.’1 This essay will discuss patriarchy and science fiction’s treatment of it. This will be done by examining the treatment of gender and sexuality in science fiction texts such as Ursula Le Guin’s The Left Hand of Darkness and Joe Haldeman’s
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Research Journal of Finance and Accounting ISSN 2222-1697 (Paper) ISSN 2222-2847 (Online) Vol 3‚ No 5‚ 2012 www.iiste.org The Comparative Growth of Service Sectors in Bangladesh Mohammad Shahidul Islam1‚ Md. Musa2‚ Rajib Kanti Das3 1. Assistant Professor‚ School of Business‚ University of Information Technology and Sciences‚ 40/1 Jakir Hossain Road‚ Khulshi‚ Chittagong‚ Bangladesh Tel: 88-01190-955692 E-mail:shahidulislam28@yahoo.com 2. Lecturer‚ School of Business‚ University of Information
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