"How does dealing with an abusive customer lead to stress and burnout" Essays and Research Papers

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    Nurse Burnout Case Study

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    In nursing‚ burnout is a real problem. Nurses expressed symptoms of stress and burnout as reasons for their intention to exit the profession (Maville‚ Huerta‚ 2013‚ p. 446). It leads to job dissatisfaction and high turnover rates‚ which could be the case in the dialysis center I work for. We practice in the outpatient clinic and inpatient hospital setting. We perform hemodialysis‚ continuous renal replacement therapy (CRRT)‚ plasmapheresis‚ and peritoneal dialysis. We can work very long hours

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    The term ’burnout’ was first introduced by the American psychologist Herbert Freudenberger in 1974‚ to describe the state of physical and mental exhaustion among people in ’’helping professions‚’’ whose work requires contact with people in need (Sęk 7). Since this term was introduced‚ burnout research has been continued by many investigators all over the world to examine this phenomenon‚ and diverse definitions flourished as a result. One of these individuals was Christina Maslach who gathered empirical

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    Stress

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    Common type of stress that affecting college students There are many definition we could define from the word of stress itself‚ according to the Oxford Dictionaries Online (http://oxforddictionaries.com)‚ stress could define as “a state of mental or emotional strain or tension resulting from adverse or demanding circumstance”. But stress could be best describe as‚ “a physical or psychological response due to an events or circumstances that make the person feel threatened or upset the balance of

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    Stress

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    CAUSES AND EFFECTS OF STRESS IN EDUCATION “59-year-old mother from Malacca urged youngsters not to be like her son‚ who chose to commit suicide when under pressure” (Isabellel‚ Ng & Raman‚ 2013‚ para. 1). Recently‚ there have been some news report about college students committed suicide all over the world. These issues had aroused much public attention. The factors of these incidents is stress faced by students in education. Most of the students will go through three stages of education which

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    Dealing with attrition

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    As the Indian healthcare industry experiences the exponential growth‚ hospital organisations are shifting their focus from ’survival’ to excellence. Especially‚ in the metropolitans one can see that hospitals are striving to be leaders in the market rather than just survivors. As a result‚ need for excellent manpower is now indispensable. Hence‚ with lucrative offers at each employee’s disposal‚ attrition is bound to happen. In addition to this‚ there is a big demand and supply gap in the healthcare

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    Work Stress

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    We live with it‚ deal with it‚ and above all worry about it. Our way of life‚ the area in which we live‚ the economy‚ and our jobs can cause a great deal of stress. Not everyone deals with the same level of stress and there are several factors that can impact our lives and cause us to have higher or lower stress levels. We can have stressed caused by Cataclysmic events which according to Feldman (2009) are events that can affect many people at the same time and are “disasters such as tornado and

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    Stress Relief

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    created certain amounts of stress. The material presented thus far may have created feelings of anxiety‚ anger‚ and sadness. The multitude of problems and needs that I have personally encountered can be overwhelming and can lead job “burnout”. It happens to many people in most occupations. Human services workers may be particular vulnerable to burnout because of emotional stress from trying to assist people who have many emotional and social problems which they seek help. Stress occurs daily. It is not

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    difficulty with managing their time‚ care‚ and utilization of supports available to them? Unfortunately‚ there is an approximate average of two-year life-span of a case manager before burnout occurs. Using the appropriate tools‚ management skills‚ and resources‚ burnout is preventative. Burnout Statistics Burnout is defined

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    How to Manage your Stress Wisely Stress is defined as a physiological response that occur when an organism fails to respond appropriately to emotional or physical threats (Selye‚ 1956‚ p.1). It can also be defined as something that puts a strain on your health and overall well-being. Stress is considered “The Unseen Killer” according to Charles Stangor. I‚ personally‚ define stress as the number one killer. I think stress is the behind the scenes killer to many different illnesses like high blood

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    Stress is the way an individual responds to the environments demands and pressures. In the 1950s when stress was first studied its term was used to explain the causes and effects of the pressures. Stress is a normal part of life but when it becomes constant it can lead to physical and mental problems. Stress-related diseased is usually caused by excessive‚ prolonged demands on a person’s coping resources. Stress related physical illnesses can be influenced by stress-related overstimulation from a

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