Developing Global Strategies for Service Businesses Session 11 1 Globalization Framework for Service Businesses • Industry Globalization Drivers • • • • • • • • Common customer needs Global customers Global Channels Global economies of scale Favorable logistics Information technology Government policies and regulations Transferable competitive advantage 2 Globalization Framework of Service Businesses • Special Characteristics of Service Businesses • • • • • • • • Performance not
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India: Malaysia’ largest trading partner Malaysia signed a free trade agreement (FTA) between India for strengthen economic ties purpose and double bilateral trade up to $15billion. This agreement is to complement existing free trade deal between India and Association of South-East-Asian-Nations (ASEAN). Under this agreement‚ two countries are fully allowing foreign shareholding over 80 sectors including automotive and manufacture industry. Moreover‚ Comprehensive Economic Cooperation Agreement
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Discuss the problems and opportunities facing the global advertiser The prevailing arena in business this millennium has powerful forces‚ which are transforming markets and spectacularly changing ways of doing business. There has been increased movement of people‚ goods and organisations across borders‚ which have resulted in the emergence of global market segments and the growth of globally integrated markets. In order to discuss the problems and opportunities facing the global advertiser in today’s
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Operations Strategy Chapter 1 Operations strategy – developing resources for strategic impact Operations strategy concerning the operation function itself‚ and how it can contribute to strategic success. Also how any function can develop its processes and resources and establish its strategic role. Operations can satisfy customers by five objectives: 1. Costs 2. Revenue 3. Operations-related risk 4. Investment 5. Future innovation Fig 1.1 Four perspectives: How to establish a connection between
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decades‚ this process has been running very unbelievably quickly without any control or a plan. Some people see it as it is beneficial and may develop many countries’ economy‚ politics‚ culture‚ and environment. It could also be a gate to a happy and povertyless future. As Monbiot believes‚ "Our task is surely not to overthrow globalisation‚ but to capture and use it as a vehicle for humanity’s first global democratic revolution." (Monbiot 2003‚ p. 35). Others on the other hand‚ view this term as
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Porter’s Five Forces Analysis 1. Threat of Substitute Products (LOW) The possibility threat of substitutes is moderately low; since there are few substitutes from other industries (if any); and most of them are seemed to be obsolete or have on foot out of the door‚ e.g. digit camera in the place of film camera and fax machines in place of overnight mail delivery. Consider that Sony has built a good reputation and strong customer loyalty‚ it effectively position the company’s products against product
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Threat Increased competition Smart phones are easier to make now more than ever. More companies may enter the market‚ and competitors or even Samsung contractors can maneuver around patents to create similar devices. Samsung has linked product lines‚ which means that if one product line fails due to its own reasons other product lines will also suffer. Unlike Samsung‚ their competitors like Nokia has only focused in one segment and put much effort on it. Besides‚ the products made from China was
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DEVELOPING GLOBAL HUMAN RESOURCE STRATEGIES Hans-Erich Mueller∗ FHW-Berlin School of Economics Discussion paper for European International Business Academy 27th Annual Meeting‚ 13-15 December 2001 in Paris Abstract. A few years ago it was typical to give one’s subsidiaries a free rein and send managers overseas from headquarters only. But today a great deal depends on overcoming this one-way street and in looking
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AMAZON.COM‚ INC. - 2002: CASE ANALYSIS This report presents the results of an analysis of the Amazon.com - 2002 case (Goodson‚ 2003). The case provides data relevant to Amazon.com at the beginning of calendar year 2002. Financial and operational data provided in the case apply to 2001‚ 2000‚ and 1999. The results of the case analysis are presented in several separated but related topical sections. The topical sections are as follows: Existing mission‚ objectives‚ and strategies Suggested vision and
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>> OPPORTUNITIES Huge Market Potential - In a country of a billion people‚ the Indonesian aviation industry is puny. Indonesia have 12 million people who travel by air every year against 3 million passengers who fly everyday in the US‚ even though its population is one-fourth that of Indonesia. Even if we assumed that only one-fourth of that large middle-class could afford and would be willing to travel by air‚ it would call for at least a 5-6-fold increase in capacity. This points to a huge opportunity
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