Chapter 8 Strategic Management ANNOTATED OUTLINE 1. INTRODUCTION Effective managers recognize the role that strategic management plays in their organization’s performance. Throughout this chapter‚ students discover that good strategies can lead to high organizational performance. 2. THE IMPORTANCE OF STRATEGIC MANAGEMENT Managers must carefully consider their organization’s internal and external environments as they develop strategic plans. They should have a systematic means of analyzing
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Chapter 1 Business Ethics- principles‚ values‚ and standards that guide behavior in the world of business Principles- specific pervasive boundaries for behavior that are universal and absolute (freedom‚ speech‚ equal rights) –the basis for rules Values- used to develop norms that are socially enforced (integrity‚ trust‚ accountability) Development of business ethics Before 1960’s: -Questioning capitalism -“living wage” income -New Deal-blaming business for economic woes -Individual
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The main strategic aim and objective for the nearest period is a dynamic development of the Bank and achievement of a qualitatively new level with the standards of the Basel Committee on Banking Supervision. The development strategy of the Bank is based on the components‚ which together will ensure strengthen of the financial and economic situation of the Bank and the preservation of its credibility with its customers. Main strategic aims of Joint Stock Commercial Bank «APABANK» (Closed Joint Stock
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Discuss the extent to which Consumer law achieves its objectives. The most efficient way for consumers to get what they want is through the ‘market’‚ not the government‚ but businesses have more power than their customers. Some businesses can and will use abuse this power and cheat and steal from consumers to make money. Because of this‚ the government regulates the behaviour of businesses to have a market economy that functions properly. These laws mainly protect consumers against; misleading/deceptive
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Strategic Management Tutorial 1 1. STRATEGY – A set of actions that managers take to increase their company’s performance relative to rivals - An action that a company takes to attain one or more of its goals A business model looks at how to create value for a consumer‚ and does not look into the future planning and forecasting of a business to achieve profits and a competitive advantage‚ unlike a strategy. A strategy defines the path that the business will take in the future in order to achieve
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In the searching solution to the multiple health care issues that the AI/AN faces‚ it could use the SWOT analysis that can help the IHS to create a strategic map. 1. Strength: • Dr. Trujillo during his mandate as Director of the IHS recognized that have to respect and work together with the IA/AN culture. • The leadership belong and knows their culture. • The government recognize their health care problems and wants to work with them in the implementation of new strategies. • In 1988‚ the IHS achieved
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Q. How does a SWOT Analysis helps in formulation of strategies? Albert S Humphrey was the great discoverer of this powerful technique in the 1960s “SWOT Analysis” was as useful in the past as it is now‚ we can use it in two ways as a simple icebreaker helping the individuals to "kick off" strategy formulation‚ or in a more sophisticated way as a serious strategy tool. It is an important tool because before formulating any strategy it is very important to take a serious look at the environment
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Chapter 1: Introduction to Management and Organizations A Manager is: Someone who works with and through other people by coordinating and integrating their work activities in order to accomplish organizational goals. Classifying Managers by Levels First-line Managers: Are at the lowest level of managers and manage the work of non-managerial employees. They supervise and coordinate the activities of operating employees. Middle Managers: Large group of managers in organizations who are primarily
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| Course Leader: Assoc. Prof. Dr Abdullah Mohd Noor TOPIC 1: OVERVIEW OF EDUCATIONAL RESEARCH 1. Introduction This topic will give you the overview of research‚ research in education and research report. After completing this topic‚ you should be able to: (a) define research and educational research; (b) explain stages in research; (c) explain research as a problem-solving model; (d) explain the chapters/sections and contents of a research report; and (e) identify stages of
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Chapter 1 The Problem and Its Background Introduction Customer service is the provision of service to customers before‚ during and after a purchase. According to Turban et al. (2002)‚ "Customer service is a series of activities designed to enhance the level of customer satisfaction that is‚ the feeling that a product or service has met the customer expectation." The importance of customer service may vary by product or service‚ industry and customer. The perception
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