1. Supply chain management consists of firm collaborating to leverage strategic positioning and to improve operating efficiency. Within a firm’s supply chain mgt‚ logistic is the work required to move and geographically position inventory. The supply chain mgt is driving the world’s major global companies. Ten years ago‚ the typical supply chain for manufacturing companies was domestic. Today-thanks to the migration of manufacturing to China and other lower-cost countries-it’s just as likely to
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1. How does IKEA generate customer loyalty? a) Low price As the case said “IKEA achieved this level of success by offering a unique value proposition to consumers: leading-edge Scandinavian design at extremely low prices” and IKEA’s vision is “to create a better everyday life for the many people.” “People have very thin wallets. We should take care of their interests.” While IKEA overarching strategy is focused on offering customers everyday low prices‚ the loyalty program is one of the ways
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In time‚ African-American quilting became a tradition in itself. This strong tradition continues today. In Alice Walker’s short story “Everyday Use”‚ although Maggie and Dee/Wangero differ in point of view regarding the heritage of the quilts and how to honor them; the quilts symbolized something significant
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OPERATIONS STRATEGY FOR ZARA COMPANY Operations strategy is the total pattern of decisions which shape the long-term capabilities of any type of operations and their contribution to the overall strategy‚ through the reconciliation of market requirements with operations resources. It is also a tool that helps to define the methods of producing goods or a service offered to the customer. Zara Company deals in the fashion industry. Zara’s success in the apparel industry is attributable to
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-LOGİSTİCS- -Definition of Logistics: Logistics is the management of the flow of resources between the point of origin and the point of destination in order to meet some requirements‚ for example of customers or corporations.The resources managed in logistics can include physical items such as food‚ meterials‚ equipment‚liquids‚ and staff as well as abstract items such as information‚particles‚ and energy. The logistics of pyhsical items usually involves the integration of information flow
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TERM PAPER ENHANCE CUSTOMER SATISFACTION WITH JUST-IN-TIME SYSTEMS Nguyen Tran Bich Ngoc 01-Jul-13 AGENDA 1. Background information 3 2. Research questions 3 3. Theoretical knowledge 4 a. Customer satisfaction 4 b. Just-In-Time system function and its key elements 6 4. JIT enhances customer satisfaction 8 5. Counter arguments and examples of successful JIT systems 10 6. Summary 11 References 12 LIST OF FIGURES FIGURE 1. Relationship of the benefits of JIT for organizations
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DEFINITION Philip Kotler‚” Logistics is defined as planning‚ implementing and controlling the physical flow of materials from the point of origin to the point of use‚ to meet customer needs at a profit.” Source Philip Kotler‚Marketing management pearson education According to American Marketing Association‚ logistics may be defined as‚ “the management of all activities which facilitates movement and the coordination of
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Strategic Operation Management Assignment Zara fashion Zara is a clothing and accessories retailer selling stylish apparel at affordable prices‚ and it is also the most profitable brand of the Spanish clothing retail group Inditex SA. Ortega planned for this new Zara outlet‚ located near his factory in La Coruna in northern Spain‚ to sell this overstock merchandise himself. Since then‚ Zara has expanded into 500 stores in 68 countries as of January 2007 and has become a leader in customized
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Part A Question 1 The four primary logistic activities are: 1. Transportation A key logistics activity is to actually provide for the movement of materials and goods from point of origin to point of consumption‚ and perhaps to its ultimate point of disposal as well. Transportation involves selection of the mode (e.g.‚ air‚ rail‚ water‚ truck‚ or pipeline)‚ the routing of the shipment‚ assuring of compliance with regulations in the region of the country where shipment is occurring‚ and selection
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economies and markets is challenge for all market participants. In order to fulfill needs of their customers companies are putting efforts in implementation of customer relationship management concept. Different studies have shown that not all customers are desirable from profitable point of view. Therefore‚ many concepts have been developed for classifying desirable customers‚ among which is Customer Lifetime Value (CLV). Problem of applying CLV occurs in turbulent economic environments which suffer from
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