NATIONAL INSTITUTE OF FASHION TECHNOLOGY‚ JODHPUR Application of Category Management Principles in ZARA Submitted To:- Mr. Sanjay Kumar Submitted By:- Mr. Ritesh Malpani IInd Semnester MFM Introduction:- Category management is a retailing and purchasing concept in which the range of products purchased by a business organization or sold by a retailer is broken down into discrete groups of similar or related products; these groups are known as product categories (examples of
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Marketing Management Case Analysis: OMNITEL PRONTO ITALIA‚ SHOWING HOW CUSTOMER VALUE CAN BE CREATED Diagnosis: Telecom Italia Mobile (TIM) had a monopoly over the Italian Communications Market. It generated 97% of Italy‟s 7.5% market penetration‚ also until Omnitel‟s entrance into the market because of the lack of the competition‚ TIM didn‟t incur the huge marketing costs. TIM‟s marketing strategy was primarily directed towards the uppers echelons of Italian society. Omnitel entered the market
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You think your industry is tough? Imagine customer preferences that can shift literally overnight‚ product lifecycles measured in weeks‚ and the value of your product plummeting if you miss the latest trend. Welcome to the world of fast fashion. Donald Sull and Stefano Turconi examine how Zara‚ a leader in the industry‚ has pioneered an approach to navigate the volatility of fast fashion‚ offering lessons for any company facing rapidly changing markets. Ffaassthion lessons Haute couture has
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PROOF CHAPTER 1 LOGISTICS AND SUPPLY CHAINS Contents Learning objectives 3 Role of logistics 4 Supply chains 8 Aims of logistics 14 Activities of logistics 18 Importance of logistics 22 Chapter review 28 Case study – Ace Dairies 29 Project – useful websites 30 Discussion questions 31 References 31 Further reading 32 LEARNING OBJECTIVES After reading this chapter you should be able to: • understand the broad role of logistics • see how logistics support the operations of an organisation
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Business logistics The way business is done was revolutionised by the Internet and caused emergence of the e-commerce. The main changes from the business perspective happened in the supply chain. Supply chain is important for any business‚ because it literally shows the way inputs go through to reach the customers. It is often very sophisticated and complex‚ but simple version could be shown in the following scheme: As far as the logistics is concerned‚ we can look closely to that aspect
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Customer Experience Management: The Value of “Moments of Truth” Part 1 of 2 By Bob Thompson CEO‚ CustomerThink Corporation Founder‚ CRMGuru.com May 2006 Compliments of Copyright © 2006 CustomerThink Corp. All Rights Reserved. Licensed to RightNow Technologies for Distribution Customer Experience Management: The Value of “Moments of Truth” Table of Contents Executive Summary ..................................................... 1 What Is Customer Experience Management? ......
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Company Overview Zara is one of the largest and the most internationalized retailers that Inditex Group owns. Inditex Group is based in Spain‚ which is a global specialty retailer that designs‚ manufactures‚ and sells apparel‚ footwear‚ and accessories for women‚ men and children around the world. Zara’s history The founder of Zara‚ Amancio Ortega‚ opened the first Zara store in 1975 in a central street in La Caruña‚ Spain. It was first featured as low-priced look-alike products of popular‚ higher-end
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Zara’s Operations Marks & Spencer (M&S) is a major British retailer of clothing‚ food and financial services. Over 30 million customers are served per month in more than 300 UK stores‚ besides the many international locations. The company was established in 1884 and now it has over $17 billion in annual sales with the highest profit margin in the retailing industry. M & S is encountering some difficulties in logistics because it has lengthy logistics procedures forcing the retailer to order 9 months
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partial fulfilment of the requirements for the degree of Master of Science in Operations Management and Logistics Supervisors: Dr. T. van Woensel‚ TU/e‚ OPAC Prof. Dr. A.G. De Kok‚ TU/e‚ OPAC M. Van Veen MSc‚ FloraHolland‚ Concern Logistiek TUE. School of Industrial Engineering. Series Master Theses Operations Management and Logistics Subject headings: operations research‚ logistics‚ transport 2 Abstract This Master’s thesis concerns the analysis of the organization of the transport
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The middle-aged mother buys clothes at the Zara chain because they are cheap‚ while her daughter aged in the mid-20s buys Zara clothing because it is fashionable. Clearly‚ Zara is riding two of the winning retail trends - being in fashion and low prices - and making a very effective combination out of it. Much talked about‚ especially since its parent company’s IPO in 2001‚ often admired‚ sometimes reviled‚ but hardly ever ignored‚ Zara has been an interesting case study for many
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