External Analysis of the telecommunication industry Economic • Market analysis by Insight Research predicts that telecommunications-industry revenue will reach $1.2 trillion by the end of next year‚ and grow by a compounded rate of 5.9 percent to $1.6 trillion by 2010. • Telecommunication remains an important part of the world economy and the telecommunication industry’s revenue has been placed at just under 3% of the gross world product. • Mobile phones have had a significant
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According to King‚ McKay‚ Marshall‚ Lee and Viehland (2008) online banking or electronic banking (e-banking) includes various banking activities conducted via the Internet from home‚ business‚ or on the road opposed to at a physical bank location. This paper shall compare and contrast both the online and offline retail environment for banking services. Internet banking offers great opportunities to the financial-services industry‚ including: • a huge potential customer base • large economies of
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today’s society. Privacy refers to one’s right to control how your personal information is collected and used by financial institutions. It is the financial institution’s responsibility to provide security to your personal information. Security refers to the obligation of the company that collects and uses your information to ensure that your information is safe against unauthorized uses (Privacy Rights Clearinghouse). For the banking industry‚ identity theft is a growing concern for customer privacy
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Industry News | News on RBI timesofindia.indiatimes.com‚ May 22‚ 2013 Barclays sees more aggressive RBI in cutting rates‚ but slower growth in FY14 The rate of inflation‚ which is falling faster than what was expected even a few months ago‚ has prompted Barclays India to raise the quantum of RBI’s rate cut to 75 basis points (100 basis points = 1 percentage point) in 2013‚ from just 25 bps earlier. However‚ the economists and researchers at Barclays have also cut its economic growth target
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External Factors: Oportunities * Acquisitions * Asset leverage * Financial markets (raise money through debt‚ etc) * Emerging markets and expansion abroad * Innovation * Online * Product and services expansion * Membership of any airline alliance will help to increase reach via code share agreements * Leverage on association with coffee company like Starbucks to provide onboard coffee by creating awareness in all coffee outlets * International flights and global expansion * Potential
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How does TripAdvisor affect the hospitality industry? This report is going to research the affects TripAdvisor has on the hospitality industry. TripAdvisor is the world’s largest travel site‚ it enables potential customers to see other opinions before they part with their cash. TripAdvisor has over 60 million visitors per month looking through over 75 million reviews of hotels and restaurants. The site operates in 30 countries worldwide making it a powerful and unstoppable force. Tripadvisor
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Articles/Knowledge Sharing » General » A Model Questionnaire On Customer Satisfaction in Banking Service Posted Date: 20 May 2010 | Resource Type: Articles/Knowledge Sharing | Category: General | Author: k. senthamilarasu | Member Level: Silver | | Rating: | Points: 10 (Rs 5) | | | This is model questionnaire on customer satisfaction in banking service. | | A survey On Customer Satisfaction In Banking Services 1. Name : 2. Address : 3. Occupation : 4. Annual Income
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continue producing vehicles. Automobile manufacturing facilities characterize massive investments in costly fixed expenditures‚ on top of the soaring costs of retaining labor. If the automobile industry experiences a decline‚ Toyota could very well find they are over capacity. Conversely‚ should the automobile industry experience an expansion; Toyota could possibly lose possible sales by reason of being under capacity. This is an emblematic weakness and concern within Toyota ’s high-volume manufacturing
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Tourism has developed as a prevailing financial variable in United Kingdom as well as in global horizon. With its financial and all other business benefits‚ tourism and hospitality industry can absolutely assume a deciding part in the improvement of economies which experiences problems of an unfavourable parity of payment circumstance‚ a high level of social backwardness‚ other than the natural issues. Be that as it may‚ to make progress in tourism and hospitality there‚ organisations operating
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to customer service doesn’t mean you understand how to do it well or how to evaluate whether you are receiving an acceptable level of customer service. The point of this course is to help you understand what customer service is and how to make it better whether you do it a for a living or deal with it at a consumer-level. This proposal shows that good customer service is crucial to any business firm. It also elaborates on how customer service quality can be improved to help a
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