CASO JETBLUE: STARTING FROM SCRATCH Ann Rhoades‚ vicepresidenta ejecutiva de personas‚ estaba pensando sobre lo mucho y rápido que había crecido la aerolínea en este último tiempo y en lo mucho más que seguiría creciendo. Se sentía cansada de trabajar tanto‚ tenía que contratar 100 nuevos tripulantes por cada avión que compraban‚ y que en los próximos 4 años contratarían a 5.000 personas. Ella estaba a cargo de esto pero con la dificultad de crear una cultura organizacional basada en valores y
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CHAPTER 1 1.0 INTRODUCTION The main purpose that banks have been serving since their inception iskeeping our money safe for us. While keeping our money safe‚ they also letus earn a certain amount of interest on the money deposited with them. Traditional banks have been doing this‚ and internet banks continue thesame function. The only difference is in the way the transactions are made.We all know about internet banking and most of us use it quite often as well‚but few of us actually understand
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Background of JetBlue Airways JetBlue Airways Corp. is one of the major American low-cost airline and one of the best examples of a succeeding business because of excellent customer service based on low operating cost relative to the superior product offering (offer a product superior to competitors at affordable prices). JetBlue is established in 1999 by David Needleman and commenced operation only February 11‚ 2000 with new Airbus A320 aircraft operating between Buffalo and Ft. Lauderdale (Nasdaq
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CHAPTER 2 BACKGROUND OF THE STUDY Existing System Overview The customer contact the agency through the telephone or by visiting the office The reservation officer log in to ABACUS/AMADEUS (GDS) The reservation officer starts using CRS Getting the tour preferences (departure & arrival dates‚ number of persons‚ etc.) and profile information of the customer Booking depends on the destination & departure dates Review/recap of the purchase Confirmation of the booking Receive
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senior IT leadership stated that IT was critical success factor that would help WestJet to sustain its growth and succeed in the long term. They agreed that a transformation plan was necessary. Smith and the IT leadership understood that an increase in IT system functionality would increase revenue and would give business units confidence through transparency in operations and quick responses. The changes would help WestJet to expand regionally and internationally. Smith and IT leadership knew for
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History of Environmentalism in the Philippines 16th – 17th Century Throughout the 16th and 17th centuries‚ Spain ’s galleons - many of them built in Cavite near Manila - also specialised in taking spices‚ silk‚ porcelain and gold to the New World‚ and returning with Mexican silver. Moro pirates dodged many a cannonball to claim a share of these riches. 18th Century Spanish Period Colonial income derived mainly from entrepôt trade: The Manila Galleons sailing from the Fort of Manila to the Fort
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Objective of the Project: Main aim of developing: Hotel Management System is to provide an easy way not only to automate all functionality of a Hotel Management‚ but also to provide full functional reports to top management. We are committed to bring the best way of management in the various forms of Hotel Management System. We understand that Hotel Management System in not a product to be sold‚ it is to manage the inner operation of Hotel management from Guest Check In to Check-Out and Reports
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Case Analysis: JetBlue 1. What are the most strategically important internal resources and capabilities? JetBlue’s internal resources and strategy has set them apart from the major airline companies as well as regional airline companies. JetBlue uses a Hybrid Carrier model that gives the airline company a niche in the industry by allowing low cost to the customers without depriving them of a full service flight. JetBlue’s has differentiated themselves by providing travelers with snacks and beverages
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express inn are using online hotel reservation system while the Kingsfield Express Inn is still using manual reservation. Therefore‚ the proponents aim to find out how to increase the number of customer using computerize online reservation and with billing system. The hotel reservation system will provide service to on-line customers‚ travel agents‚ and an administrator. On-line customers and travel agents can make searches‚ reservations and cancel an existing reservation on the hotel reservation’s web
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smaller establishments have improve considerably. Today‚ many systems have used an automation process like using online computer system‚ due to the efficiency and accuracy. “Online Hotel & Resort Reservation System” is a transaction processing system that has more advantages rather than a manual Hotel & Resort Reservation. Prior to the Internet‚ travelers could write‚ telephone the hotel directly‚ or use a travel agent to make a reservation. Nowadays‚ hotel & resorts have their own website where anyone
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