Strategic Report for JetBlue Airways Harkness Consulting Innovation through Collaboration Rosanna Smart Alisher Saydalikhodjayev Sayre Craig April 14‚ 2007 Table of Contents Executive Summary ………………………………………………..3 Company History ………………………………….………………..4 Competitive Analysis ………………………………………………7 Internal Rivalry …………………………………………………………. 8 Entry ………………………………………………………………………… 9 Substitutes and Complements …………………………………….. 11 Supplier Power ………………………………………………………….. 12 Buyer Power …………………………………………………
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RESERVATION I ( The main function of the reservation process is to match room requests with room availability. Below is the detailed process of reservation: a) Conduct the reservation inquiry b) Determine room and rate availability c) Create the reservation record d) Confirm the reservation record e) Maintain the reservation record f) Produce reservation reports I- Reservation and Sales: ( Prior to Computerization era‚ the main function of the Reservation Process is only to determine
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Nelia’s accommodates customers for reservations and other inquiries and about catering services. The business is located at 320 De Ocampo Street‚ Pulong Buhangin‚ Sta. Maria‚ Bulacan. For reservation of an event‚ a customer will choose their desired date of the celebration and the owner will check if still available; if yes‚ they will be given a brochure where the packages and other amenities are listed. The customer needs to pay 40% of the package price for reservation fee which is deductable to the
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ONLINE RESERVATION SYSTEM LUISA RIDGE HOT SPRING RESORT AND SPA SYSTEM ANALYSIS STATEMENT OF THE PROBLEM The resort’s marketing strategy was just the typical flyers‚ tarpaulins and a website for viewing purpose only. This does not suffice the resort as a competitor. Many resort have their own online reservation system where people can browse the resort without even going there physically – an online tour as you can define it‚ and have their transaction more convenient. Also‚ their website has
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Chapter 1 Introduction A hotel is an establishment that accommodates people. The hotel can also be a place where tourist can stay for a limited time. In a hotel the workers are always smiling and polite. The system of the business today have many innovations and advancements‚ one of the example is the computerization. We cannot deny that we are now in much more technologically improvement and especially for business‚ shifting from manual process to automation and computerize. There are
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SYNOPSIS This case illustrates the success that JetBlue Airline has achieved since founded in 1999‚ though it had trouble in 2007 during Valentine´s day and a few more‚ it managed to overcome the issue and become one of the most known companies for excellent customer service. The author mentions that JetBlue truly cares about the customer because JetBlue doesn´t sell just airplane tickets and its customers neither seek for airplanes tickets when buying at JetBlue. They buy the whole experience in which each
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have improved considerably. Hotels are independently assessed in traditional systems and these rely heavily on the facilities provided. Today‚ most of the Hotels provide goods and services using computer system. It helps to perform task in an easy way with less time consumed. Some companies are become fully automated while others strive for the similar setting. Computer programmers develop things like computer system that the rest of us could use. The computer programmers tell the users what to
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JANUARY 2004 STUDY Policy Department Economic and Scientific Policy Study on online hotel reservation systems IP/A/IMCO/FWC/2006-058/LOT 4/C1/SC8 PE 416.205 IP/A/IMCO/ST/2008-19 This study was requested by the European Parliament ’s committee on Internal Market and Consumer Protection (IMCO). Only published in English. Authors: Dr. Frank Alleweldt (Project director) Prof. Klaus Tonner (First lead author) Mr Marc McDonald (Second lead author) Dr Senda Kara Dr. Sara Buccino Dr. Uta Stenzel
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Case analysis “WestJet” Introduction. WestJet was established in 1996 in Western Canada. Clive Beddoe‚ Don Bell‚ Mark Hill and Tim Morgan‚ the founders of the company‚ aimed to provide their customers low-cost air travel. Company is based Cangary‚AB‚ and it has its secondary hub in Toronto Pearson International Airport. WestJet operates the most modern and fuel-efficient Boeing 737 aircrafts. WestJet is one of the most profitable airlines in North America. All employees shared in company profits
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2) What different approaches can be used to value JetBlue’s shares? 3) At what price would you recommend that JetBlue offer their shares? Potential Questions to be addressed in report submission * What is an Initial Public Offering and why is it such a big deal? * Is going public‚ particularly at the time they did‚ a good idea for JetBlue? * What do you believe JetBlue stock is really worth? * Does the financial forecast in case Exhibit 13 seem reasonable? * What are
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