IMPLEMENTING RELATIONSHIP MARKETING: THE ROLE OF INTERNAL AND EXTERNAL CUSTOMER ORIENTATION by T.F.J. Steyn*‚ S.M. Ellis** and F.A.A. Musika* *WorkWell: Research Unit for People‚ Policy & Performance School of Entrepreneurship‚ Marketing and Tourism Management Potchefstroom Campus North West University[1] **Statistical Consultation Service Potchefstroom Campus North West University Paper presented at the European Institute for Advances Studies in Management (EIASM) Workshop on
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The internal environment: * Strategic competitiveness and above – Average returns result when Internal organization (What a firm can do : function of resources‚ capabilities‚ and core competencies) matches External environment ( What a firm might do : function of opportunities in the firm’s external environment → Competitive Advantage * Competitive advantage key points: * No competitive advantage lasts forever. * Over time‚ rival use their own unique resources‚ capabilities‚ and
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This pack contains COM 537 Week 5 Internal and External Persuasive Communication Communications - General Communications Now that you have detailed all necessary communications and have determined the best channel for the communications in your plan‚ you can begin writing these communications. In this assignment‚ you must write a persuasive memo to internal stakeholders and a press release to external stakeholders. In these communications‚ describe the scenario at Best Game Productions and
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2.1 Explain how development of children and young people is influenced by their range of personal factors. There are two main factors which affect a child and young person’s development. The first is personal factors this can be linked to genetics‚ health and learning difficulties all of which influence the development of a child. Then there is personality which is linked to the environment which is influenced later on in the development. Genetics Genetic information about a child is important
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Symbiosis Institute of Operations Management Marketing Management Project Report INTERNAL BRANDING vs EXTERNAL BRANDING STRATEGIES OF TATA TELESERVICES LTD. Submitted by Debasmita Acharya (001) Bhupesh Dua (026) Yadwinder Singh (081) Sandeep Soman (103) Mankaran Singh (123) Branding Strategies at Tata Teleservices Ltd. Contents INTRODUCTION .................................................................................................................... 3 OBJECTIVE ........
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A Review of understanding and Assessment of the extent to which external forces impact on business goals and objectives TABLE OF CONTENTS 1. Title 1 2. Introduction 2 3. Significance of External Environmental Analysis 2 4. Instruments for Analysis
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Shai Zamir Dan Saguy January 5‚ 2012 Strategy Assignment External Analysis: Porter’s 5 Forces Comparison Nokia vs. Amazon.com Nokia is a multinational communications corporation that is headquartered in Finland and engaged in the market of manufacturing of mobile devices and in converging Internet and communications industries‚ with over 132‚000 employees in 120 countries‚ sales in more than 150 countries and global annual revenue of over €42 billion and operating profit of €2 billion
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work together in various aspects of enforcing laws due to the overlapping of each agencies jurisdiction. There are three major types of law enforcement; these are local‚ state‚ and federal. All of these in which have basically the same goal but they all work in different ways. The objectives and duties range with each field of law enforcement as well as the wages vary with experience and rank within each of these levels. Each law enforcement agency has an array vast of subcategories that plays a role
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financial products and services. These include the Woolworths’ in-store card‚ credit cards and revolving personal loans. The call-centre services all the Woolworths stores across South Africa. WFS is in a joint venture with ABSA‚ as its financial partner. 2. Scanning the Internal and External Environment The task at hand is to conduct an environmental scan of WFS‚ by identifying the relevant internal factors that are impacting the business as well as the external drivers. In order to do this in a systematic
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requirements for (Doctorate of Management) Unit 5 SMC University School of Management Dr. Louis Carfagno February 16‚ 2015 DQ #1: SWOT analysis‚ in the marketing literature‚ focuses on internal strengths and weaknesses‚ and external opportunities and threats. What are the primary internal weaknesses and external threats that most Project managers working within multinational conglomerates need to consider? It’s a human instinct to perform better than our competitors and it applies to almost every
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