Instructions for converting Word documents to PDF files and combining the files into one document. These instructions have been written to be used in the submission of HSC internal grant programs to the Sponsored Programs Proposal Upload System. Contents I. Introduction II. Convert word documents into Adobe Acrobat PDF format 1. Convert to PDF format – Windows-PC A. in MS Word using Distiller (Acrobat 5.0) B. in MS Word using
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Field Research Project Changing Trends in Customer Relationship Management in the Airline Industry Project Proposal Anand Jumani MGB12IBWM031 Nikunj Karnani MGB12GLM013 Prachir Verma MGB12IBWM044 Under the guidance
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State University Batangas City FACTORS AFFECTING CUSTOMERS LOYALTY TO CITIMART SUPERMARKET IN BATANGAS CITY Asi‚ Grace R.‚ Falogme‚ Maria Kristy May F. Master in Business Administration ABSTRACT Background: In recent years‚ retail business sector continue to boom in Batangas City. This challenges all entrepreneurs on how to retain within the circulation. Objective: The main purpose of this study is to identify factors affecting customer loyalty to Citimart Supermarket in Batangas City. Methodology:
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2015 www.hbr.org Industries follow distinctive change trajectories. Investments in innovation are more likely to pay off if you take those pathways into account. How Industries Change by Anita M. McGahan Reprint R0410E This document is authorized for use only in Strategic Management (Section-C&E) by Prof. Sushil Khanna‚ at Indian Institute of Management - Calcutta from January 2015 to March 2015. For exclusive use at Indian Institute of Management - Calcutta‚ 2015 Industries follow distinctive
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Firms in the textile industry can compete using pricing or non-pricing strategies. Pricing strategies involves the use and manipulation of prices to increase market share and reduce potential and existing competition in the textile industry. Non pricing strategies on the other hand refer to all the alternatives‚ excluding price‚ that a firm uses to achieve the same objectives. One of the most common pricing strategies used in the textile industry is the use of limit pricing. This involves a firm
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Why Customer Retention Is So Important Good customer retention is vital to any organization because a slight reduction (5%) in the customer defection rate has a disproportionately positive effect on profitability (depending on the cost of acquisition‚ ranging between 25 and 80 %!). Companies with high retention also grow faster. However‚ customers can only be retained if they are loyal and motivated to resist competition. When customers are merely satisfied with the service they receive they may
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Influence of rivalry among competitors Rivalry is the competitive struggle between companies in an industry to gain market share from each other. A more intense rivalry usually means that there are lower prices and more spending on non-price-competitive weapons. These would be things such as in-flight complimentary items like drinks and snacks. A more intense rivalry will lower prices and raise costs. This means that this makes the window for profitability smaller. If the rivalry is less intense
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through Preparation‚ Strategy‚ and Planning A Joint Project from Baker & McKenzie and The Public International Law & Policy Group The International Negotiations Handbook Success Through Preparation‚ Strategy‚ and Planning Disclaimer IMPORTANT DISCLAIMER: The material in this volume is of the nature of general comment only and is not intended to be a comprehensive exposition of all potential issues‚ nor of the law relating to such issues. It is not offered as advice on any particular matter
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For over 15 years‚ there has been an ongoing research on HR strategies and competencies differentiating the business performance. Besides this‚ HR practitioners have focussed their attention on other important questions as well. Bratton and Gold (2007)‚ for example‚ tries to question what policies and practices make up HR strategies. Is it possible to identify cluster of bundle of HR practices with different strategic competitive models? What is relationship between different clusters of HR practices
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aimed at not only boosting sales‚ but also developing ties and a long-term relationship with the customer have an upper hand in the long-term benefit of the business in terms of sales and profitability. One way of achieving this is creating a customer loyalty programme which is an effective marketing tool. This is attributed to the win-win situation whereby the customers are rewarded for their loyalty as well as the business acquiring and maintaining their market share through repetitive buying hence
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