A STUDY ON CUSTOMER PREFERENCE TOWARDS BAJAJ TWO WHEELERS WITH SPECIAL REFERENCE TO KOLLAM A project report Submitted to Amrita Vishwa Vidyapeetham in partial fulfilment of the award of the degree of Bachelor of Business Management Submitted by VISHNU PRASAD AM.AR.U3BBM10144 Under the guidance of Project Mentor: External Guide: Mr Vinod Kallada
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Dot’s Donut Shop Despite its location‚ Dots Donut Shop was about to get famous. People were opening up to run into the shop‚ just to get some of their delicious desserts. One day girl that was eleven years old walked into the shop. Bob‚ the manager‚ of “Dots Donut Shop” told him that her name was Sandy. After‚ Sandy told Bob about her descendants‚ she also told the manager about how much she loved the food they have. So‚ Sandy thanked him for opening the shop‚ so that her family can eat at a place
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How does an organization create customer value? Marketing experts Don Peppers and Martha Rogers said: “Without customers‚ you don’t have a business.” It is such a simple‚ nevertheless‚ a scary thought. We live in a world of consumerism‚ in which the customer’s wants and desires greatly exceed their basic needs. Even though many see this concept as a threat to modern world society‚ it has created the extremely competitive marketplace for businesses. The companies are competing everyday to win over
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Electronic copy available at: http://ssrn.com/abstract=2185653 1 A TAXONOMY OF INTELLECTUAL CAPITAL: 2006-2009 POLISH BANKS PERSPECTIVE Karol Śledzik* University of Gdansk Faculty of Management Department of Banking ul. Armii Krajowej 101 81-824 Sopot‚ POLAND ABSTRACT The main goal of this paper is to present practical application of taxonomy (Multidimensional Comparative Analysis - MCA) to measure the level of intellectual capital of banks using VAIC™ (Value Added of Intellectual Coefficient)
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Designing a Customer-Driven Marketing Strategy and Integrated Marketing Mix 7 Customer-Driven Marketing Strategy Creating Value for Target Customers Previewing the Concepts So far‚ you’ve learned what marketing is and about the importance of understanding consumers and the marketplace environment. With that as background‚ you’re now ready to delve deeper into marketing strategy and tactics. This chapter looks further into key customer-driven marketing strategy decisions—how to divide up
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JANUARY 30‚ 2013 SKIN & HAIR CARE (DOVE‚ LUX) $ 39.65 Trefis Estimate $ 40.37 $114.3 B MKT CAP Market Price Unilever’s Skin Care & Hair Care Market Share 5 Global Hair Care Market Size 6 Global Skin Care Market Size 7 EBITDA Margin of Dove‚ Lux Skin & Hair Care 8 BECEL‚ BLUEBAND‚ KNORR‚ HELLMANN’S Unilever’s Market Share of Grocery 10 Global Market Size of Grocery 11 $112.3 B MKT CAP See the Full Analysis for Unilever Group on Trefis — CORPORATE SNAPSHOT — EBITDA Margin of
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REPORT ON CUSTOMER SATISFACTION AND SERVICE ANALYSIS OF MANICKBAG TVS IN BELGAUM CITY” the study is undergone at Manickbag TVS. The project report focuses on customer satisfaction and post sale services‚ of Manickbag TVS motors. A two wheeler showroom in Belgaum city. EXECUTIVE SUMMARY Topic of the study: “A study report on customer satisfaction and service analysis of Manickbag TVS in Belgaum city” Need for study: To understand the satisfaction level of the customer regarding
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Case Study: How Can Apple Increase their Market Share? May 20‚ 2012 Analyze the Current Situation Apple was founded on April 1‚ 1976 by Steve Jobs and for the fifth consecutive year‚ Apple has been named the World’s Most Admired and World’s Most Innovative Company by Fortune Magazine. “Noting the runaway success of the iPhone 4S and iPad 2 and increased sales across the board‚ the magazine writes: “To say it was another big year for Apple would be a gross understatement” (www.apple
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Introduction Customer relationship management Customer relationship management (CRM) is a system for managing a company’s interactions with current and future customers. It often involves using technology to organize‚ automate‚ and synchronize sales‚ marketing‚ customer service‚ and technical support. The purpose of customer relationship management is to extend the management‚ and improve the competition capability of the enterprises. The Real estate sector is rapidly growing. Forward-thinking
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STARBUCKS: DELIVERING CUSTOMER SERVICE Background Case P.1 According to their data‚ Starbucks are not always meeting our customers’ expectations in the area of customer satisfaction. They came up with a plan to invest an additional $40 million annually in the company’s 4‚500 stores‚ which would allow each store to add the equivalent of 20 hours of labor a week. The idea is to improve speed of service and thereby increase customer satisfaction. P.1 Day‚ Starbucks’ senior vice president of
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