Case Manzana Insurance: Fruitvale Branch Manzana Insurance is one of the largest property-liability insurers in California (USA). Fruitvale is one of Manzana’s smaller branches‚ with three underwriting teams supporting 76 agents in three geographical territories. Fruitvale is at this moment facing deteriorating profits due to operational problems. The effect of these operational problems is (particularly in comparison with competing insurers like Golden Gate) a high Turnaround Time (TAT)‚ a high
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1. The Fruitvale Branch of Manzana Insurance is experiencing loss of business due to late renewals‚ and long lead times on new policies and quotes. These problems have created an opportunity for a competitor to take market share. Incorrect interpretation of company income for new policy versus policy renewals has placed an overemphasis on new policies that is causing loss of profitability. The company has official priorities with respect to turn around time and processing order of insurance policies
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Question 1. How important is turnaround time (TAT) in this business? In summary: The turnaround time (TAT) in the insurance business is very important. This because of the following arguments: - The most important factor to the agents in the insurance markets is the level of service provided. One of the most important aspects that determine the service level is the speed of handling the requests (TAT). - In addition‚ the factors that drive profitability in the industry are related
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June 2014 Name- The movie title is “Fruitvale Station” Venue Viewed- DVD Movie Social Issue- Fruitvale station is a story of a young man with a past legal history getting in his way as he struggles to find his identity. While trying to change his life he encounters unjust treatment at the hands of a brutal police force. Content- Oscar Grant was a twenty two year old African American male in the lead role of a drama about his life and how it tragically ended on January 1‚ 2009.
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My thoughts about the film‚ Fruitvale Station‚ are plenty. The film was more critical of Oscar‚ and I understand some of the criticisms that are leveled on the one side portrayal of Oscar. This movie is much more one-sided than I had expected it to be. We are introduced to the story of the footage where police are seen shooting the handcuffed Oscar. The movie made it so hard for me to sympathize with the officers who are supposed to protect the people and maintain the law. Even if the character Oscar
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In the film Fruitvale Station depicts the last 24 hours in the life of Oscar Grant III‚ a 22-year-old black man from Oakland‚ California who was shot and killed by a policeman early in the morning of January 1‚ 2009. Oscar was unarmed and pinned on the ground by the two officers‚ one of whom shot him in the back. Oscar died several hours later. The officer who shot him was eventually charged with involuntary manslaughter and served 11 months in prison. This is just one example of how people of color
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b.) Explain the different points of view of different stakeholders seeking to influence the aims and objectives of two different Businesses. E.g. employees and trade unions are linked as trade unions are the pressure group that employees might use to negotiate pay and conditions with the employer -M1 Stakeholder points of view (M1) The stakeholders in the case of Social Services view the service in different ways: [example notes] Councillors They hope that people get excellent services in the
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The Executive Branch and the Cabinet Instructions: The following document will serve as notes about the Executive Branch and the Presidential Cabinet. The Executive Branch Basics Who is the head of the Executive Branch of Government in the United States? What is the main duty of the Executive Branch of Government? What are the minimum requirements to be President? What term describes all of the agencies‚ people‚ and procedures that make up the Executive Branch of Government? The 22nd
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The movie “Fruitvale station” is a drama biographical film that follows Oscar Grant’s last day and the events leading up to his death. The audience gets a glimpse into Oscar Grant’s life and gets to see the chaos of his unnecessary death. Oscar Grant was a real person who was fatally shot at Fruitvale station‚ on New Year’s day 2009‚ by a police officer. The incident seemed to happen so fast but it seems that Oscar and his friends were most likely stopped due to racial profiling. Oscar was by no
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Summary The main problem of Manzana Fruitvale is a significant loss in profits. It originates in operating performance failures characterized by a total throughput time of 8.2 days. This situation can be improved through structural changes in the underwriting process‚ reorganization of the incentive structure and redefinition of priorities concerning renewal policies. The total turnaround time (TAT) then decreases to 0.7 days. Industry Manzana Insurance is a leading player in the Californian commercial
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