According to Smith (2004)‚ Kelleher and King founded Southwest Airlines in 1971. Their intention was to provide what is described as a frequent‚ low-cost airline service in busy markets‚ no more than 500 miles‚ with its first flight between Dallas and San Antonio. Smith (2004) stated that approximately nine years after Southwest Airlines’ inception‚ it decided to adopt a particular mission statement. This particular mission statement is found on its website‚ emphasizes the highest quality of customer
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Diagnosis: I believe that a company’s biggest problem is the major airlines will become efficient and compete on cost with the company. In short-term‚ they enjoy success in low fare position with low cost for few years with the competitive advantage. In long-term‚ the competitors will learn how to decrease their cost so that the company will lose their position. In other words‚ they can not enjoy the competitive advantage. Finally‚ the problem can cause the company about a slowdown in entire company’s growth
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Evaluate Kodak’s portfolio with respect to the strategic contribution to the corporate portfolio In the increasingly competitive corporate world‚ it is often difficult for organisations to decide the types of programmes and projects necessary to manage their finite resources. A businesses’ portfolio‚ or “The totality of an organisation’s investment ... in the Changes required to achieve its Strategic Objectives”¹‚ requires sound decision-making processes and carefully proposed solutions in order
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“Southwest Airlines In Baltimore” Case Study 1.How does Southwest airline compete? What are its advantages relative to other airlines? Southwest airline is one of the major airlines in US. By considering the car and the bus as its chief competition‚ Southwest became the most inexpensive and most frequent flights between urban markets separated by 500 miles. From 1992 to 1996‚ it got the airline industry’s more shining awards: the fewest delays‚ the fewest complaints and the fewest mishandled
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MGMT 3110 Case – Southwest Airlines FUNG Ngan Ling 2010 0064 What is SWA’s competitive strategy? What does it take to execute the competitive strategy? From the case‚ we can notify that Southwest Airlines is generally using two competitive strategies. They apply not only the strategy of low costs‚ low fares and frequent flights to form their cost structure‚ but also the “People” strategy‚ Southwest Airlines differentiate themselves by offering affordable
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Leading Asia-Pacific carrier Singapore Airlines (SIA) is caught between a rock and a hard place‚ much like any other airline in this prolonged global recession. Positioned as a premium global brand‚ SIA is struggling in 2009 to offset a decline in demand in the commercial sector. This‚ coupled with losses from hedging fuel‚ higher unit costs‚ and taking delivery of five Airbus 380s by January 2010 or risk paying heavy penalties for delay‚ the airline‚ which flies to about 35 countries‚ must rely
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SOUTHWEST AIRLINES AND CIRQUE DU SOLEIL GROUP 1 SECTION B PGP1 Ideas for growing the Southwest Airlines business: * Southwest Airlines is best in its customer service‚ but there are few points in which it can do further better. Currently it operates only in small and less congested cities‚ to cut down the cost. But to provide passengers a better connectivity‚ and facility to transfer the carrier‚ it can open up into big cities too. * Southwest Airlines is doing well with its strategy
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Southwest Airlines Mission and Vision Statements Southwest Airlines has two statements declaring their mission. “The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and Company Spirit.” This mission defines that customer service is their top priority. Southwest differentiates themselves not only by their reputation for customer service but by the value it places on a happy
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collection procedure; a ticket gives out in under 20 seconds by automatic ticket dispensers which can process a credit card‚ this can subtracts commission to hair a travel agent‚ and save paper and printing expending. Second‚ SWA using only of Boeing 737s and just offers coach seats and does not offer in-flight meals. Boeing 737 just has four versions of that spares and maintenance routines; thus‚ it can be standardized‚ cutting down still further on costs. In-flight meals and luxury seats‚ which have
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Despite operating in one of the most unattractive industries‚ Southwest Airlines has being very successful in its operations. Its operational success can be attributed to the use of a single aircraft type by the airlines targeted at minimizing the maintenance as well as the operational costs (Jackson et al.‚ 2011). The airline also targets the smaller as well as the less congested airports to minimize delays as well as schedule disruptions. The aircrafts are easily turned around easily minimizing
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