PGBM03 OPERATIONS MANAGEMENT Module Guide & Study Material Pack Module Leader: Dr Tie Xu SUNDERLAND BUSINESS SCHOOL PGBM03 OPERATIONS MANAGEMENT Welcome to PGBM03 Operations Management This module is designed to give an introduction to that part of the organization which is responsible for creating and delivering its products and services. Organizations only continue to exist if they meet their customers’ requirements. Whilst “Marketing” has the role of identifying these requirements
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Google+Search Functions and Activities of Operations Management August 11th‚ 2009Leave a commentGo to comments Operations management involves the management of human‚technology and system resources.The operations management functions‚like in other management disciplines‚ include planning‚directing‚organizing‚staffing‚motivating and controlling to achieve the set organizational goals. In addition to the above management functions operation managers perform many other activities as given
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operation management • Executive Summary Operation management is defined as the design‚ operation‚ and improvement of the systems that create and deliver the firm’s primary products and services. Somerset furniture company’s global supply chain was getting lose its competitive edge and even faced shipments delayed by as much as 40%. The company prides itself on customer service and fears that late deliveries to its customers would harm its credibility and result in lost customers and excessive
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The success of children can be the reflection of how they are raised. There are mothers that believe in the very strict authoritarian rule to obtain success and there are mothers that are overly nurturing to achieve success. Both styles may produce wonderful successful children; however are the children happy within their family structure? I will discuss how two different cultures‚ Chinese child rearing and Jewish child rearing produce successful offspring. Chinese families traditionally raise
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Unit 1: Introduction – Consumer Needs‚ Motives and Values Operation Management (OM) is the science and art of ensuring that goods and services are created and delivered successfully to customers. Applying the principles of OM entails a solid understanding of people‚ processes‚ and technology and how they are integrated within business systems to create value. Nature of Operations Management The traditional management paradigm revolves around four basic functions – Planning‚ Organizing‚ Directing
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risks and how it can be reduced The kitchen is a very dangerous place when hazards are recognized‚ also care workers must make sure they keep children out of the kitchen in case they harm themselves. Cookers are very dangerous especially when they left turned on. Cookers must always be turned off when not in use. Cooking pans when in use should have their handles turned inwards- not outwards as a child could pull the handle and burn themselves with boiling liquids. Slippery floor can also be dangerous
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Unit operations and unit processes http://www.mine-engineer.com/ • At the end of this unit you should be able to: a. List the various reasons for undertaking size reduction and enlargement in the chemical industry b. Describe the operation principles of some size reduction equipment and size enlargement equipment c. Explain how industrial materials can be separated on the basis of their magnetic‚ electrostatic‚ hydrophobic and volatility differences respectively d. Discuss various organic unit
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Kentucky Fried Chicken (KFC) Introduction This PowerPoint is about KFC or Kentucky Fried Chicken and it’s marketing mix and how this mix helps the development of an organizations marketing tactics and strategies to better serve it’s customers in various ways. The Product marketing mix is very important to the growth and sustainability of a company. The management must achieve the expectations of the target customers and the company objectives. The following parts make up the marketing mix. Product
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(data‚ instructions) and outputs (reports‚ calculations). It processes the inputs by using technology such as PCs and produces outputs that are sent to users or to other systems via electronic networks and a feedback mechanism that controls the operation. Information systems generally are classified into five categories: office information systems‚ transaction processing systems‚ management information systems‚ decision support systems‚ and expert systems. McD Information system There
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OPERATION MANAGEMENT Question 1 Briefly explain the activities in Operation Management. Operations management refers to the activities‚ decisions and responsibilities of managing the resources which are dedicated to the production and delivery of products and services.The part of an organisation that is responsible for this activity is called the operations function and every organisation has one as delivery of a product and/or service is the reason for existence. Operations managers are the people
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