How to Deal With an Angry Customer as a Hotel Front Desk Agent By Tamara Davidson‚ eHow Contributor ‚ last updated August 14‚ 2011 Angry hotel customers may walk into the hotel with prior stress. Angry customers are probably the worst part of a customer service job. You need to consider several factors when dealing with angry hotel customers. Simply fixing the problem won’t cut it. You must first sympathize with the customer. After the guest realizes you are on his side‚ his anger will often
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McDonalds Case Study Introduction McDonald’s is the most famous and well-known fast-food company in the world. It was started by Dick and Mac McDonald’s in 1940. Their concept of the restaurant was based on speed and therefore called ‘Speedee Service System’ in 1948‚ which in today’s times is known as the fast food concept (Wikipedia‚ 2009). McDonald’s serves fast food to approximately 47 million people in more than 30‚000 restaurants located in 121 countries (Bized‚ 2009). The product offering has
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Argumentative Essay 1 The topic of this argumentative essay is whether the United States should keep the penny or stop the production and distribution of it. My claim is yes‚ we should stop the production of the penny. My reasons being that pennies are a waste of space(Jeff Sommer)‚ it costs more to produce them than what they are worth(Jeff Sommer)‚ and with pennies gone‚ retail sales will be rounded up or down(Jeff Sommer). The counterclaim is that we should not stop the production and distribution
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to a McDonald ’s corporate press release: "i ’m lovin ’ it is a key part of McDonald ’s business strategy to connect with customers in highly relevant‚ culturally significant ways around the world." Translation: the focus groups they used happen to listen to rap and hip-hop. In an effort to show that McDonald ’s is "down" with their customers‚ they bought off a few rap artists to pose with this goofy white guy and their dumbass mascot: [pic] [pic] Introduction McDonald as being
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EMPLOYMENT The next critical issue is Employment. We see employment as an issue because McDonalds though it employs over a million people has gotten a bad reputation as an employer. This is because employees are seen as expendable and made to work long hours for low wages and under bad conditions. They are hired to do task that require them to follow already set exact programs that tell them when to do every task. This means there is very little room for individualism and still building (2)
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“How Does the Body Function?” Do you consider your body a delicate temple‚ and do you give any thoughts to the daily functions it provides for you? Well‚ to name a few‚ the eyes‚ ears and skin play a vital role in our lives‚ and without these precious body parts I believe our life of living free would be limited. Someone once said that “the eyes provide a window to the soul‚ they also provide us with a window to the world.” Our vision starts when you look at an object; the light from
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How Local Companies Keep Multinationals AT BAY Contents 1. A Six-Part Strategy for Success 2. How One Local Winner Wove Its Strategy 3. Beating the Locals at Their Own Game 4. Fifty Homegrown Champions To win in the world’s fastest-growing markets‚ transnational giants have to compete with increasingly sophisticated homegrown champions. It isn’t easy SINCE THE LATE 1970s‚ governments on every continent have allowed the winds of global competition to blow through their economies. As policy
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its global operations and USD 8.5 billion of operating profit. Headquartered in the United States‚ McDonald’s Bar-B-Q restaurant was opened in California in 1940 by brothers Richard (Dick) and Maurice (Mac) McDonald as a typical drive-in featuring a large menu and car hop service (where customers stay in their car and are served their food). In 1948 the brothers closed the business for three months of renovations and reorganised the business as a hamburger restaurant‚ using production line principles
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Infact Attract Siddhartha‚ the celebrated book by swiss author Hermann Hesse‚ is acclaimed for its spiritual story arc. Nonetheless‚ it is also a minefield for symbolic themes such as the recurring water imagery and the omnipresent circle motif. The most important theme however‚ is unity‚ as Siddhartha realizes it is the answer to his search for nirvana. Unity is explored in many ways throughout the whole book‚ but one way in particular stands out: the idea that opposites attract to form
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like to talk about the title “How to keep fit”. Everyone wants to keep fit‚ but did u all know what is keep fit & what body is means fit? (showing picture) these all guys is the successful keep fit people. As you see that fit is not means having a thin body. A fit body also can help you get away from disease‚ what it means you can have a healthy life if you have a fit body‚ so how you can keep your body fit? Here is some idea I have in my mind to help you keep fit. I have to say first‚ the
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