SERVICES MARKETING MIX I am study of the 7 p’s of KOTAK MAHINDRA BANK in related to marketing research. I also study in details 3 p’s of service marketing like people‚ process‚ & physical evidence etc. 1) People 2) Process 3) Physical evidence 4) Product 5) Price 6) Place 7) Promotion 1) PEOPLE: - In the people in the service mix in service organization are people assented organization and
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10 marks. Answer all the questions. Q1. Describe the five stage approach for building a competency model. The development of competency models depends on the goals and objectives of the organisation‚ and the business that the organisation is in. In a broader sense the competencies are categorised into two types: 1) Core competency. 2) Role specific competency. The core competencies are those that are required by all employees. For example‚ initiative and drive might be a core
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AMB340 Service Marketing Service Encounter Report Word count: 1978 I. Introduction Nowadays‚ services dominate economy and generate most new jobs. This service encounter report aims to compare and contrast my own real-world service experiences using services marketing theories. Firstly‚ it will compare my two satisfactory encounters journals in East Coast Car Rentals and Ambient Hotel Colina to get the most satisfactory one. Secondly‚ two dissatisfactory encounters in Ray White Alderley and Myer
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Knowing the selection process This case study is related with the selection process. To understand our solution it is necessary to know the basic assumptions used in the solving of the given task. The process of selection is about choosing the right people for the right job. To achieve this goal we can use a wide range of selection methods. We have to keep in mind that if we are selecting managers we usually have to solve the problem of lack of "effectiveness" criteria to develop section test and
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HUMAN RESOURCE MANAGEMENT –BGB2013 – ASSIGNMENT Instructions: 1. Attached herewith are course assignments throughout the semester. 2. Please HANDWRITE your answer. No typewriting will be accepted 3. Please observe the date line. Those submitted beyond dateline will be subjected to penalty by deduction of marks 4. Each assignment carries TWO marks except for ‘Talent Management: A Critical Review’ which carries FIVE marks. Assignment | Date line | Talent Management:
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Chapter 1 “Human Resource Management in Organizations” 1. Discuss several areas in which HR can affect organizational culture positively or negatively. 2. Give some examples of ethical issues that you have experienced in jobs‚ and explain how HR did or did not help resolve them. 3. Why is it important for HR management to transform from being primarily administrative and operational to becoming a more strategic contributor? 4. Assume you are an HR director with a staff of seven people. A
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Evaluation of Recruitment Selection in Emirates Airlines Human Resource is a term which is used for describing the single entity of the individuals who make the entire work force of any company or organization. Along with the organization‚ it can be applied for any business or for the entire nation. Human Resource can be considered as the function which is used for implementing and charging strategies in the organization. It has the responsibility of making the policies in relation with the student
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HRD in public sector HRD in Government sector HRD in IT sector and HRD in NGO’s INTRODUCTION TO HRD: INTRODUCTION TO HRD HUMAN RESOURCES DEVELOPMENT HRD is development processes were it focuses on improving the existing capabilities of employees and helping them to acquire new capabilities required for the achievement of organizational and individual goals. Human Resource Development is the integrated use of training‚ organization‚ and career development efforts to improve individual‚ group and
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APPENDIX A: ASSIGNMENT COVER SHEET (SAMPLE) ASSIGNMENT COVER SHEET | Surname | Bradshaw | First Name/s | Lesa Jane | Student Number | 117943 | Subject | Human Resource Management | Assignment Number | 1 | Tutor’s Name | Dr S. R. Ramdial | Examination Venue | Durban | Date Submitted | 04th September 2011 | Submission (√) | First Submission | | .resubmission | | Postal Address | P O Box 689 | | LINKHILLS | | 3652 | | KwaZulu-Natal
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and Sustainability By Elaine Cohen‚ Sully Taylor‚ Ph.D.‚ and Michael Muller-Camen‚ Ph.D. SHRM Foundation Executive Briefing Produced in partnership with the World Federation of People Management Associations (WFPMA) and the North American Human Resource Management Association (NAHRMA) Overview Organizations are increasingly concerned with sustainability and corporate social responsibility. The HR function is uniquely positioned to assist in both developing and implementing sustainability strategy
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