INTRODUCTION TO THE Hospitality Industry SEVENTH EDITION Clayton W. Barrows Professor Department of Hospitality Management University of New Hampshire Tom Powers Professor Emeritus School of Hospitality and Tourism Management University of Guelph John Wiley & Sons‚ Inc. This book is printed on acid-free paper. Copyright © 2009 by John Wiley & Sons‚ Inc. All rights reserved Published by John Wiley & Sons‚ Inc.‚ Hoboken‚ New Jersey. Published simultaneously in Canada. No part of
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EXECUTIVE SUMMARY Hotel industry is an essential part of tourism of india. The expansion of tourism is well inevitable bringing out development of the hotel industry. Hotel industry is so closely linked with the tourism industry that it is responsible for about 50% of the foreign exchange earnings from tourism trade and enterprises. Background to International Hotel Industry (and tourism) The four major BRIC countries (Brazil‚ Russia‚ India and China) continue to be targeted for hotel chain expansion
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Microsoft Office applications help keep track of various forms of information. Microsoft Word for example helps in typing and processing Word documents. PowerPoint helps in the delivery of business presentations. The Office suite of programs like Word‚ Excel‚ Powerpoint and probably Access‚ makes the compilation of all the information a relatively simple process compared to doing the work by hand. You can make edits to content and check for and correct errors without having to start over. When all
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Silpakorn University International College 912 208 Practicum in Housekeeping and Front Office II ECO-FRIENDLY HOTELS RESEARCH Instructor: Aj. Wonrasak Sucher Submitted by: An Ngoc Van DO 90520165 I. Introduction to green hotels/ resorts: Green hotels or Eco hotels are environmentally friendly properties that take the initiative and implement very important practices and programs to reduce energy‚ water‚ and waste. That is participating in recycling programs‚ linen changing programs
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tips to deal with office politics By Binu Paul‚ SiliconIndia "One of the penalties for refusing to participate in politics is that you end up being governed by your inferiors‚" said the great Greek philosopher Plato. One may call it the art of diplomacy‚ buttering‚ backbiting‚ earning brownie points etc. But if you want to survive and excel in this highly competitive and complex corporate world‚ you can’t ignore office politics. However‚ it’s an undisputable truth that office politics is in other
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Hilton’s suppliers The touches that make Hilton Worldwide. Their supply management professionals in corporate offices and their six regional offices negotiate and implement contracts and agreements with suppliers of products and services in three key areas – Food & Beverage (F&B)‚ Guest Rooms and Public Space‚ and Property Operations ------------------------------------------------- Food & Beverage Hilton Supply Management works closely with national and regional food and beverage
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policy in the hotel sector: “green” strategy or stratagem? Margaret Brown Lecturer in Accounting‚ School of Food & Accommodation Management‚ Duncan of Jordanstone College‚ University of Dundee‚ Scotland‚ UK Illustrates alternative “green” strategies to indicate possible reactions of the hotel sector to the environmental issue and the extent of the “greening” process on the control system. Discusses the results of a questionnaire survey into the environmental standing of an hotel and the control
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Hotels in the Bahamas 1 Table of Contents Abstract………………………………………………………………………………………………2-4 Small Charming Resorts………………………………………………………………………………………………5 - 7 Mega Resorts……………………………………………………………………………………………8 - 11 Table of Preliminary Statistics………………………………………………………………. 12-13 Conclusion……………………………………………………………………………………………. 14 Bibliography……………………………………………………………………………………………15 Hotels in the Bahamas 2 Abstract As a large Archipelago‚ The Bahamas is a destination filled with beautiful
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Office Ergonomics Contents 1. Introduction 2. Office Computer Workstations 3. Computer Workstation Evaluation Checklist 4. Appendix A 1. Introduction Ergonomics is the process of designing the work environment to fit the worker‚ rather than fitting the worker to the work environment. The goal of this ergonomic program is to minimize accidents and illnesses due to chronic physical and psychological stresses‚ while maximizing productivity and efficiency. Cumulative
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the two distinct perspectives on the ethics of workplace relationships. 2. Explain the concept of due process in the workplace. 3. Define “employment at will” and its ethical rationale. 4. Describe the costs of an EAW environment. 5. Explain how due process relates to performance appraisals. 6. Discuss whether it is possible to downsize in an ethical manner 7. Explain the difference between intrinsic and instrumental value in terms of health and safety 8. Describe the “acceptable risk” approach
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