FHHM1022 Effective Communication Skills Topics to be covered today: • What is Nonverbal Communication? • Characteristics of Nonverbal Communication • Types of Nonverbal Communication Lecture 6 : Nonverbal Communication • Guidelines for Improving Nonverbal Communication What is Nonverbal Communication? • all human communication messages that transcend (goes beyond) spoken or written words (Knapp & Hall‚ 2006) What is Nonverbal Communication?... Nonverbal communication behaviors:
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Thais place great emphasis and value on outward forms of courtesy such as politeness‚ respect‚ genial demeanor and self-control in order to maintain harmonious relations. Many of their rules of etiquette are a result of the Buddhist religion. It is a non-confrontational society‚ in which public dispute or criticism is to be avoided at all costs. To be openly angry with someone might attract the wrath of the spirits‚ which in turn could cause violence and tragedy. Openly criticizing a person is a form
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Non Verbal Communication Skills. Gestures: Gesticulation introduces emotion and animation to an oral story telling. Gestures combined with facial expressions can be used to entertain‚ instruct or even threaten. The amount of gesturing used in a conversation is usually determined by social or cultural conditioning‚ for example‚ Italians are famous for talking with their hands. In a professional setting most people gesture using their fingers‚ hands‚ arms or even feet. Gestures can be used to:
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"Nonverbal communication is a silent infiltrator‚ having broad influence over our social environment. It provides us with a mode for conveying messages without the use of verbal language." (Dunn 1999) It is not what you say; it is the way you are sitting. Have you ever listened to someone and heard what he or she said‚ but felt puzzled for some unknown reason? If so‚ you probably were receiving nonverbal communication that was not consistent with the verbal communication. Personal behavior is critical
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Nonverbal communication is body language and plays a major role in relationship development because it is also the main channel we use to communicate our feelings and attitudes towards others. But because much of our nonverbal communication behavior is unconscious‚ most of us have limited awareness or understanding of it. The importance of nonverbals in communication cannot be overemphasized; they are crucial to getting the full message. Some writers have suggested that as much as 80% of communication
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Briefly describe any situation in your own experience where the communication failed because the non-verbal behavior sent a negative message. Which aspect of non-verbal communication contributed to the failure? How would you correct this? Scenario where Connections was a failing to me: As an Affiliate Administrator‚ I was a e-mailer for a communication and designed to be acquired by my professionals. I have sent the following communication to my professionals through a observe and shown on the observe
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What is communication? It is a process that involves exchange of information‚ thoughts as well as ideas and emotions. Based on the channels used for communicating‚ the process of communication can be broadly classified as verbal communication and non verbal communication. Non verbal communication is the most important method of communication that we have available as human beings. It is estimated that 55% of our communication is based on the non verbal communication methods‚ and only 38%
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throughout their lives exhibit many different characteristics and traits which makes them the person that they are. However‚ societal involvement has a lot to do with the way men and women are raised. There are many factors throughout life that society can sway when making decisions. Exploring topics such as “showing support‚ troubles talk‚ the point of the story‚ relationship talk‚ and public speaking”‚ and examining whether these topics are gender exclusive or that they are overlapped will help explain
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Section 1: The Communication Process What is Communication? 1. Communication is the process of sharing information‚ thoughts and feelings between persons whether it is verbal or non-verbal. 2. Communication is a two way process of sending and receiving information either verbal or non-verbal. 3. ***Communication is the exchange and flow of information and ideas from one person to another. 4. What are the elements of communication? The elements of communication are as follows:
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Which communication theories that you have researched and applied‚ provide most insight into understanding the dynamics of the observed event? In all communication events‚ unless there is a relationship between actions and words‚ the message can be wrongly interpreted. I observed a conversation between a bartender and a customer in busy and crowded bar. The customer wanted the buy one more double bourbon but the bartender refused to sell to him. This resulted in a series of communication theories
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