Project Report submitted as a partial requirement for the award of Master of Business Administration (M.B.A) Degree to CUSTOMER PERCEPTION TOWARDS AFTER SALES SERVICE OF SAMSUNG With special Reference to Kanpur Directorate of Distance Education Madurai Kamaraj University‚ Madurai Under the Guidance of Scholar Prof. M.A. Naqvi Mukesh Mathur Director‚ College of Management Studies‚ (Enroll.No.12345789 ) Kanpur-208001
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in an Organization (Chris Ajila and Awonusi Abiola) Rewards help to motivate an employee’s which generate maximum output from him. Rewards leads to employees motivation & performance. Many researches show that maximum work can only be extracted from employees through rewards and motivation. DEFINITION Mendonca‚ (2002) sees reward and compensation system that is based on the expectancy theory‚ which suggests that employees are more likely to be motivated to perform when they perceive there is
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Beijing. Since then‚ Samsung has grown to become one of the world’s most famed electronics company‚ making name in field of digital appliances and media‚ semiconductors‚ memory‚ and system integration. Like its motto‚ Samsung’s vision is‚ "Inspire the World‚ Create the Future. “This new vision is supported by its 3 key strengths: “New Technology‚” “Innovative Products‚” and “Creative Solutions.” -- And to highlight the importance for its core networks -- Industry‚ Partners‚ and Employees. Through these
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A n k l e E x e rc i s e s Instruction by: Richard Sandor‚ M.D.‚ Camino Medical Group‚ Orthopedics Scott Brone‚ P.T.‚ C.S.C.S.‚ Physical Therapy These exercises are designed for rehabilitation of ankle sprains. They should be used under the guidance of a physician or health care professional. Exercises are to be performed in a step-wise fashion. DO NOT move on to the next step until all exercises can be com pleted in the previous step with little pain. Walking is permitted within the limits
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Samsung was founded by Byung-Chull Lee in 1938 when Byung-Chull Lee came to the nearby Daegu city. It was a small trading company with 40 employees. The word of Samsung means ‘three stars’ in Korea which represents big‚ numerous and powerful. Byung-Chull Lee established a sugar factory in South Korea in 1953. In his opinion‚ this act is important because this is the first manufacturer factory built after the Korean War. In 1960s‚ Samsung moved into various service businesses. Examples of the service
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Organizational Structure and Design Prepared By: Anuj Arora – 12FN019 Himika Chaudhary Nitin Mudgal Prateek Kumar – 12DM101 Sachin Gupta – 12FN107 Index 1.1 Introduction Samsung India Electronics Ltd is a subsidiary of Samsung Electronics Corporation headquartered in Seoul‚ Korea. The company was incorporated in the year 1995. The company is having their head office at Delhi and branch office at 16 locations all over the India. Their manufacturing facilities are located at Noida in Uttar
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younger employees in the same way that we manage employees‚ which are in the company for several years. In an article from the Harvard Business Review‚ Michael Fertik has told us some good ways to teach and motivate employees in their twenties. The first step could be to give responsibility to young employees through a specific mission immediately. In that way the employee will to make decision‚ and if he does not know how to do it‚ he will figure out a way. Most of the time‚ young employees can be
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leader. Would be Bill encourage creative thinking for his employees. Bill’s first job was at the YMCA where he learned all his leadership. Another work place is at the police department‚ then the MTA (Metropolitan Transportation Authority). Lastly he did volunteer work at a graffiti removal. His relation to his daughter was so important he became a role model for her. Also‚ where Bill’s ideas come from and how he acquires this feats. Furthermore‚ how Bill influence the employee to become leaders. Finally
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Case Analysis for Samsung Electronics 1. What is SMIC’s strategy? Should Samsung be concerned about SMIC? SMIC seems to execute the same kind of strategy Samsung used before to succeed. The strategy is selling their products at low prices and growing their market share at the expense of profitability. SMIC may threaten Samsung’s business in the future‚ but not too much. Although SMIC can get many resources‚ such as cheap funds and lands from Chinese government and foreign investors‚ SMIC
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March 5‚ 2014 Samsung Electronics Case Analysis This case study analysis on Samsung Electronics Company (SEC) and identify its competition advantages and threats. In this case‚ authors mainly talk about the business of Samsung Company in memory industry market. This paper consists by the following section: external analysis‚ internal analysis‚ and problem solution. ⅰExternal Analysis Using the six forces model to analyze this case‚ we can identify opportunities and threats of Samsung in the memory
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