valid one party must make an offer and the other accept it (see: Acceptance of offer). The offer will usually indicate the form the acceptance should take (e.g.‚ in writing‚ by post)‚ and may indicate when the acceptance will be deemed to have occurred (e.g.‚ on delivery of the posted acceptance‚ see: Acceptance of offer by post). In seeking to prove that a contract was in existence‚ it will be necessary to show that there was a definite offer. Certain things look like offers‚ but aren’t always what they
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Are CSPs Truly Customer Centric? If you ask any company today if they care about their customers‚ they all say‚ “Yes.” If you dig a little further and continue asking questions such as‚ “Are you a customer-centric company?” they would probably say yes as well. After all‚ the concept of customer centricity has been around for more than 50 years. In 2009‚ a study conducted by the CMO council showed that approximately half of all companies state that they’re extremely customer-centric. But‚ when the
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Summary and book report The Service Advantage: How to Identify and Fulfill Customer Needs Karl Albrecht‚ Lawrence J. Bradford. Homewood‚ Ill.: Dow Jones-Irwin HF5415.5 .A43 1990 Summary: According to this book‚ to know your customer is the basis thing for a success business. A good way to learn to do something better is to observe in action those who do it very well. The company who know their customers better than anyone else has more chance to success. In order to know your customers first
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From: Head‚ Interviewing team To: Sales Director Subject: Sales Manager‚ Central and Eastern Europe Dear Liz We recently interviewed three candidates for this position. We have decided to appoint Ms Barbara Szarmach for the above position. Ms Szarmach is Poland. She is 30 years old and has a Diploma in Marketing. She has worked for Fast-Track as a sales representative since leaving school. Firstly‚ Ms Szarmach can be a good leader because she has a strong personality. She is energetic
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How Bribery and Other Types of Corruption Threaten the Global Marketplace: Knowledge@Wharton (http://knowledge.wharton.upenn.edu/article.cfm?articleid=646) How Bribery and Other Types of Corruption Threaten the Global Marketplace Published : October 23‚ 2002 in Knowledge@Wharton In Turkey‚ the apartment buildings that collapse during earthquakes are known as "bribe buildings." In Africa‚ bridges dot the landscape with no roads to connect them. There’s no doubt that corruption‚ endemic in
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How did Manifest Destiny manifest itself? Manifest Destiny manifested itself in several ways during the period 1840-1896. Almost every major crisis or notable event was somehow related to manifest destiny. To understand the meaning of Manifest Destiny‚ we need to go back to its origins. The term Manifest Destiny was first used by John O´Sullivan in July-August 1845‚ in the Democratic review; “our manifest destiny to overspread the continent allotted by Providence for the free development of
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EBay: In a League by Itself This case tells the long story about how eBay developed and grew obtaining market leader status through the whole process. When thinking back to this case the issue that I think is most important to eBay’s process is their willingness to talk with their customers about improving the service and the website. One example of improving the service showed up on C-306 of the case. It took place "when eBay introduced a feature that referred losing bidders to similar
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the verb in the present tense‚ but would you mind if… is followed by the verb in the past tense. When you’re using these two sentences‚ don’t use please. It’s already polite enough! Offering to do something for another person You can make an offer using a phrase like Can I… ?‚ Shall I… ?‚ Would you like
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The proposition of differential association theory is that criminal behaviour like many other skills is learned (---). The behaviour that is learned by prospective members of a criminal organization occurs through interaction with other members of the group through communication (---). The criminal organization helps teach through tutelage and by example. For instance‚ when a person decided to join the Mafia they would follow real mobsters and learned how to become a mobster themselves
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Should You Offer Employees Health Care Benefits? Health care benefits are optional for most employers‚ but of critical importance to most employees. Employers should be aware of the pros and cons of offering health benefits to their employees. Benefits are a critical piece of an employee compensation package‚ and health care benefits are the crown jewel. Health care benefits‚ along with time-off benefits‚ are the most popular of benefits to employees. Every employer must at least consider whether
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