entrepreneur is planning to invest in a new chain of restaurants. In his opinion‚ keeping customers happy‚ not only by providing good food‚ but also excellent service is the key to staying competitive. Explain in your own words‚ how customer relationship management is proving to be a successful tool for organizations to retain and attract new customers. Suggest different ideas that Rajat can use to keep the customers happy in his chain of restaurants. Rajat‚ restaurant business faces following challenges:
Premium Customer relationship management Customer service Enterprise resource planning
Business Information Systems HA(IT) My questions: 1. Define the concept information system and its constitutive elements; describe the broad categories of computer-based information systems‚ providing relevant business examples for each category identified; explain how computer-based information systems can support managers at each level of an organisation. 2. Explain the main elements and steps of the project management process and‚ considering your essay writing as a project
Premium Project management Decision theory Management
analysis: Use competitive forces 4 analysis b/c no customer feedback data present. Threats affecting ⏏is new entrants & existing competitors. To overcome: support value activities to raise barrier 2 entry‚ these include Biz infrastructure‚ HRM‚ R&D & procurement. 2. Determine Biz Strategy & process: A Strategy is a plan of action designed to achieve a major overall aim. Processes are tasks performed within a VCA. ⏏has good operational IS but analytical info is hard to get & ≠ useful. Strategy: to improve
Premium Supply chain management Supply chain Decision support system
Business Management. Management Information Systems Assignment 1: Lecture 1 (1) Briefly summarize the article in one page using your own expression Most companies in the US and many other parts of the world us a large amount of their expenses on IT or other IT related ways and this has been increasing significantly over the years. At the early year of computer introduction most people especially executives do not use computers as it was a believed that it should be used
Premium Customer service Customer relationship management Automotive navigation system
Case Study Questions 1: How do the IT investment strategies and focus of FedEx and its main competitor UPS differ? Which Company has the better strategy? Why? The chief information officer of FedEx‚ Rob Carter states that the IT investment strategies are customer based technologies. FedEx focuses less on operational technology and more on revenue-generating‚ customer satisfaction‚ and strategic advantage technology (O’Brien 43). UPS is a much larger company that focuses on operations and
Premium Technology Strategic management Information technology
killing spree that we have ever seen. It killed children‚ a lot of families. The Genocide was sparked when the Rwandan president Juvenal Habayirmana by getting shot down outside Kigali airport( he was a Hutu). The Genocide could’ve been prevented many many ways‚ outside leaders could have interfered with the whole mass killings and stopped Kalimanzara from supplying all the weapons. Tutsis also had a name or a symbol for them to be easily recognized by the Hutus for them to been killed. The Genocide
Premium Rwandan Genocide Rwanda Hutu
2013 Information Systems Proposal Rock Shop Record Store Table of Contents Situation Proposed information systems •Functional area information system •Transaction processing system •Expert system •Supply chain management system •Executive dashboard Potential Obstacles Conclusion References Situation The business partner of Rock Shop Record store does not have background knowledge of information systems and very minimal experience with technology. Information systems
Premium Management Supply chain management Transaction processing
2011 Subject code: 810003 Subject Name: Management Information system Date: 01 /02 /2011 Time: 10. 30 am – 01.00 pm Total Marks: 70 Instructions: 1. Attempt all questions. 2. Make suitable assumptions wherever necessary. 3. Figures to the right indicate full marks. Q.1 (a) Identify and discuss the major types of information systems that serve the main management groups within a business. What are the r elationships among these systems? 07 (b) You are advising the owner of “Sarthak
Premium Electronic voting Voting machine Internet
geographic information system (GIS) is a computer based tool for mapping and analyzing spatial data(it is the data or information that identifies the geographic location of features and boundaries on Earth‚ such as natural or constructed features‚ oceans‚ and more) . GIS technology integrates common database operations such as query and statistical analysis with the unique visualization and geographic analysis benefits offered by maps. These abilities distinguish GIS from other information systems
Premium Geographic information system
Introduction Information system‚ which is the most important technique in this information age‚ is playing an increasingly pivotal role in modern business organisations. The information age is relying on the information and communication technology (ICT)‚ and it is using widely in every corner of the modern organisation (Hussain‚ 2009). Organisations may use ICT to transform business process and make them more efficient and accurate (Hussain‚ 2009). Moreover‚ ICT may be use to create‚ store and disseminate
Premium Information systems Computer-aided design Systems Development Life Cycle