Graduate Certificate in Marketing Management (EPGCMM-06) Term Paper: Submitted by: # 1 Student Name Anuj Gupta Roll No. EPGCMM-06-004 Organization Enerpac Hydraulics Designation Territory Manager – West Term Paper – Consumer Behavior on Smartphones TABLE OF CONTENTS Sl. # 1 2 3 4 5 6 7 8 8.1 8.2 8.3 8.4 8.5 8.6 8.7 8.8 9 10 11 12 13 TOPIC Abstract The Term – ‘Smartphone’ Evolution Of Smartphones Operating Systems Smartphones - Indian Context
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7/17/2013 Learning outcomes Lesson 2 Consumer Buying Behavior At the end of the session you should be able to: • Distinguish between customer and consumer • Understand how buyers make purchasing decisions • Identify buying decision behaviors. Amali Wijekoon Department of MOT Amali Wijekoon 2 Introduction • Customer – A person who pays a value to company offerings Consumer markets • Consumer markets are the markets for products and services bought by individuals for their own
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Consumer Behavior Theory It is quite obvious and clear that our managers at Tammy Limited has to be more orient and acknowledge regarding of consumer behavior theory‚ so that my main task is to educated them what is the nature and essence of consumer behavior theory is. The definition of consumer behavior is "The study of individuals‚ groups‚ or organizations and the processes they use to select and choose‚ like‚ dislike‚ secure‚ use‚ and dispose of products‚ services‚ experiences‚ or ideas
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CONSUMER BUYING BEHAVIOR Factors which affect a consumer ’s buying behavior includes Social factors are those factors which are induced by other people with whom the consumer is in contact with by one way or the other and have affect on the consumers buying behavior. These social factors can arise from culture‚ subculture‚ family and roles‚ reference groups and social class. Psychological Factors Psychological factors are an important part of the decision process. These are inherent to
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An Assignment On “Culture and Consumer Behavior” In the partially fulfillment of the subject of Consumer Behavior. Submitted By Name Roll No. Chauhan Avani H. 04 Lad Unnati K. 08 Ribadia Nimesh N. 32 Solanki Azrudin Y. 35 Vaghela Anita C. 38 Submitted To: Mr. Vipul Patel‚ Faculty Member‚ V.M.P.I.M.‚ Kherva. Submission Date: 10/08/2009. Meaning and Nature of Culture:- Culture is an aggregate of the
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Chapter 1 – An Introduction to Consumer Behaviour What is Consumer Behaviour? Consumer Behaviour: it covers a lot of ground: it is the study of the processes involved when individuals or groups select‚ purchase‚ use or dispose of products‚ services‚ ideas‚ or experiences to satisfy needs and desires Consumer takes many forms The field of consumer behavior is referred to buyer behaviour: it is the interaction between consumers and producers at the time of price It is now considered an ongoing
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CONSUMER BUYING BEHAVIOR: A. Model of consumer behavior Consumers make many buying decisions every day. Most large companies research consumer buying decisions in great detail to answer questions about what consumers buy‚ where they buy‚ how and how much they buy‚ when they buy‚ and why they buy. Marketers can study actual consumer purchases to find out what they buy‚ where‚ and how much. But learning about the whys of consumer buying behavior is not so easy—the answers are often locked deep within
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the least‚ we would like to thank to those whom we may have forgotten to mention‚ who helped and encouraged us throughout the project‚ a Heartfelt thanks. 3 Contents 1. Attitude Formation………………………………………………………… How Attitude Are Learned………………………………………………. Sources of Influence on Attitude Formation……………………………. Personality Factors…………………………………………………….. 2. Strategies of Attitude Change……………………………………………… Changing the Basic Motivational Functions…………………………. The Utilitarian Function………………………………………
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CHAPTER 2 Consumer Research LEARNING OBJECTIVES After studying this chapter students should be able to: 1. Compare the differences between customer research and marketing research. 2. Describe the differences between quantitative research and qualitative research. 3. Understand the use of positivist and interpretivist research. 4. Describe the steps in the consumer research process. 5. Explain the difference between primary and secondary research. 6. Discuss the differences between
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Presentation Consumer Behavior Stress and Consumer Behavior Objective & Agenda To understand the relationship between stress specific to life events with the consumer decision making by proposing a model. Agenda Concept of Stress Concept of Coping Strategies Limitations Theoretical Foundation of Proposed Model Implications For Future Research The Concept of Stress Stress - a broad term Two categories of definitions 1: Stimulus Definitions: Based on external conditions
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