AND SOCIAL CARE Standards & Guidelines for Resolution & Learning 1 April 2009 SUMMARY Complaints in Health and Social Care: Standards and Guidelines for Resolution and Learning replaces the existing HPSS Complaints Procedure 1996 and provides a streamlined process that applies equally to all health and social care (HSC) organisations. As such it provides a simple‚ consistent approach for staff who handle complaints and for people raising complaints across all health and social care
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Health and Social Care Practice Introduction This unit develops understanding of the values and principles that underpin the practice of all those who work in health and social care. The essay consider theories and policies that underpin health and social care practice and explore formal and informal mechanisms required to promote good practice by individuals in the workforce‚ including strategies that can influence the performance of others. The first part of this essay will consider how principles
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Understanding the role of the social care worker Question Booklet Task A- Short answer questions Ai Explain three differences between a working relationship and a personal relationship. * Socialising *Not discussing residents with others outside of the work place *Physical contact Aii Give two examples of different working relationships in an adult social care setting. * Carer/ Residents *Carer/ Senior- Manager AiiI Explain why it is important that social care workers in partnership with
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Kimberley Meakin Understand how to safeguard the well being of children and young people Section 1 Understand the main legislation‚ guidelines‚ policies and procedures for safeguarding children and young people. The main current legislation that the government brought out was the children Act that was introduce in 1989‚ the law enforced a big change in the way parents role are regarded and having a responsibility to their children rather then rights over them. Under the children Act‚
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HEALTH AND SOCIAL CARE COMMUNICATION LO 3 Communication modules When supporting service users‚ support workers interact differently with different people. For example‚ colleagues‚ management and the individuals themselves and their families and other communication with the different individuals may not always be smooth as expected. A lot of challenges occur when some people communicate inappropriately with others in ways that provoke or ehancating others. Thereby breaking the code of practice
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CT307 Understand Person-Centred Approaches in Adult Social Care Settings Person centred planning is crucial to providing quality care and support. It helps support workers find out what is important to the person they support and enables services/support plans to be built around what matters most to that individual. Person-Centred values • Treating people as individuals • Supporting people to access their rights • Supporting people to exercise choice • Making sure people have privacy
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SCHOOL OF HEALTH AND SOCIAL CARE HND – HEALTH & SOCIAL CARE MANAGEMENT GROUP: XXX MANAGING FINANCIAL RESOURCES REPORT ON CARE TECH HOLDINGS PLC‚ FOR THE YEAR ENDED 2013 STUDENT NAME STUDENT ID Lecturer: Theresia Vughosu CONTENT INTRODCUTION…………………………………………………………………………………………… TASK 1: SYSTEMS USED TO MANAGE FINANCIAL RESOURCES IN CARE TECH 1.1 Principles of costing and business control systems………………………………………………….. 1.2 Information needed to
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others. Information must be kept safe and private. You can only pass on information about someone if they have given their consent. 2) The Data Protection Act 1998 & 2003 is mandatory and has eight principles. These principles dictate how information is to be handled. Information should only be used for the use it was intended‚ it must not be given to anyone else without consent from the person the information belongs to unless there is a legitimate reason for the sharing of information
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in house keeping and food hygiene. Novembre 08 to 09; adult literacy level 1 and 2 passed. Novembre09; adult numeracy level 1 passed. Octobre 09;Riley training centre clait passed. March 07 to 08; customer care training passed. February 05;health and safety and manuel handling training May 2000 to 2003;Ghana college. EMPLOYMENT HISTORY Octobre 2009 to Decembre 2010; Assistant house keeper/kitchen assistant at Oliver inn. Duties: Assist to day to day cleaning of rooms to high standard
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Social inequalities in contemporary society Learning Outcomes: 1) Explore the nature of contemporary society 2) Analyse how social inequalities influence the life chances and health of individuals To completely understand our changing society‚ we must look at the history of change we have gone through. To do this we must identify the changing factors
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