My report has to include the following: . The role of a supervisor in delivering customer service‚ . The impact of excellent customer service on how your team works and the positive benefits to the hotel‚ team and customers on delivering customer service‚ . How delivering excellent service can support up-selling and add on-selling‚ . How we are to monitor service delivery. Research Customer service. What does it mean? . Customer service according to the dictionary
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CONTRACT LAW INTRODUCTION The Law of Contract governs the relationship between individuals in a wide range of circumstances. Everyday actions often involve making contracts and therefore the law has simple foundations. Contract law covers everything from simple shopping to large commercial deals and case law is wide in the matters that it covers also. Contracts are made by ordinary people in everyday situations many times a day e.g. buying a magazine‚ shopping‚ parking the car etc. Usually
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Question (a) Identify the principle of law The principles of law relevant to this question are the doctrines of intention and consideration. Explain the rules of law The doctrine of intention is an undertaking by both sides of an agreement to be legally bound either by an informal agreement such as verbal intention to purchase or act‚ or a written document stating intention to purchase or act‚ which could be in the form of a letter or a written statement as compared to a formal agreement
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Steven Westgate BUS345.01 Business Law I Chapters 9‚ 10‚ 11‚ 12‚ 13‚ 14‚ 15‚ 16‚ 17‚ and 18 Professor Sappington November 3‚ 2003 1) This would indeed be a contract called an implied-in-fact contract. This is a contract that is implied from the conduct of the parties. Unlike other contracts‚ the contract was created through the conduct of the parties‚ not through words. This is what Miller and McCleskey have done. The parties both agreed through their
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June 16‚ 2014 Re: Ice Cream Parlor Formation Dear Betty and Betsy‚ I am aware that you are wanting to go into business because of your love of natural ice cream. I would like to discuss with you the various types of business entities that exist and the pros and cons of each. Specifically‚ I will discuss: Limited Liability Company and C Corporations. I have not included the general partnerships‚ limited partnerships‚ or S corporations as one of your choices for various reasons. With the general
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proprietor of the store‚ or the cleaner or the floor polish manufacturer The case states that Dylan incurred medical expenses due to slipping on the highly polished floor when shopping at Quills Department Store. This case applied to Australian common law‚ implied terms of negligence. The first issue is whether the proprietor of Quills Department Store is liable to Dylans injury. In order to determine‚ there are three steps must be satisfied. Firstly‚ if the proprietor owed a duty of care to Dylan need
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Assignment 1 You work for Tract and Co‚ Licensed Conveyancers of High Street‚ Northtown‚ Cornwall. You have an appointment with a new client‚ Miss Helen Troy. At your meeting‚ she tells you that she would like to purchase Lilac Cottage on the edge of the picturesque village of Trepolpen. The price will be £125‚000. 1. Briefly outline the matters which you will discuss with your client at this contact. (15 marks) If not already known‚ I would request Miss Troy’s full name and address
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etc... Intellectual property can be created by you or you can pay someone to create it for you. Intellectual property is protected by trade secrets‚ patents‚ trademarks and copyright laws. Each of these laws covers a specific type of intellectual property. History of Intellectual Property Law Intellectual property law dates at least as far back as medieval Europe. In those times‚ “guilds‚” or associations of artisans in a particular industry‚ were granted authority by the governments to control the
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To discuss whether or not there are valid contracts made between Charles v. Alex and Betty v. Alex‚ the formation of the contract have to be discussed. To form a legally binding contract‚ the elements of offer and acceptance; present of consideration; intention to create legal relation; capacity; legality of object; compliance with formalities; and genuine consent must be present all together. In the case of Charles v. Alex‚ to determine whether or not Alex was entitled to sell the apartment
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Union and the NAFTA‚ NAFTA’s functional structure. A brief introduction if NAFTA and EU confront one another. Executive Summary Some would doubt that the formation of NAFTA was the American response to the European Single Act that formed the EU‚ which is made up of 27 countries. There is nothing to gain for both the blocs. However in some areas‚ “peaceful co-existence” and some form of “stricter ties” between the EU and NAFTA would prove to be beneficial for both. Introduction The NAFTA and the
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