planning to invest in a new chain of restaurants. In his opinion‚ keeping customers happy‚ not only by providing good food‚ but also excellent service is the key to staying competitive. Explain in your own words‚ how customer relationship management is proving to be a successful tool for organizations to retain and attract new customers. Suggest different ideas that Rajat can use to keep the customers happy in his chain of restaurants. Rajat‚ restaurant business faces following challenges: on busy nights
Premium Customer relationship management Customer service Enterprise resource planning
MANAGING INFORMATION SYSTEM An overview on the financial organization Guaranty Trust Bank (GTB) is a notable Nigerian financial institution with a wide business coverage covering the whole of West Africa and the United Kingdom‚ its present asset base is worth over 1 trillion Naira which is equivalent to 629‚000.00USD with shareholders’ funds of over 190 Billion Naira and employs over 5‚000 people in Nigeria‚ Gambia‚ Ghana‚ Liberia‚ Sierra Leone and the United Kingdom. The banks’ major duty is
Premium Bank Mobile phone Transaction processing
INTRODUCTION Recent years have witnessed an increase in the use of information technology in manufacturing‚ so much so that it has rapidly permeated the organization at every level. Consequently‚ there is a growing need for those related to or interested in manufacturing to understand the nature of this technology and the way it can best be used to increase competitive advantage that is profit. Information technology‚ responsible for data collection‚ processing‚ storage‚ retrieval and distribution
Premium Information system Computer-aided design Manufacturing
Paper Management Information Systems Section A: Objective Type (30 marks) This section consists of Multiple choicequestions and Short Note type questions. Answer all the questions. Part one questions carry 1 mark each & Part two questions carry 5 marks each. MM.100 Part one: Multiple choices: 1. Management Information System is mainly dependent upon: a. Accounting b. Information c. Both ‘a’ and ‘b’ d. None of the above 2. The most important attribute of information quality that a manager
Premium Database management system Database Database model
BSc and Diploma in Computing and Related Subjects Information systems management B. Cox 2009 2910318 The material in this subject guide was prepared for the University of London External System by: Dr Benita Cox‚ Imperial College Management School‚ London. This is one of a series of subject guides published by the University. We regret that due to pressure of work the author is unable to enter into any correspondence relating to‚ or arising from‚ the guide. If you have any comments on this
Premium Strategic management Information systems Management
How are the information systems useful for decision making in the business organisations? Information Science and Libraries Questions Answers.com > Wiki Answers > Categories > Science > Social Sciences > Information Science and Libraries Business Decision MakingCorporate training materials to teach business decision making.www.corporatetrainingmaterials.com/ Ads Best Answer The objective of an MIS (Management Information System) is to provide information for decision making on planning
Premium Decision making Information systems Management
Journal of Global Information Systems (GIS) Tuesday‚ 2nd July 2013 Abstract: The rapid changes in Information Technology (IT) has brought enourmous changes in the companies of each and every country and this made the companies to grow into Multi National Corporations (MNC). MNC’s are the driving force of building and operating the Global Information System (GIS). Intially Information System was focused to bulid and operate within the country. When the MNC companies started emerging globally the
Premium Globalization Information systems Information
sure the availability of a skilled and willing workforce to the organization. In addition to that‚ there are four other objectives: Individual‚ Organizational‚ Functional‚ and Social. •Individual Objectives –These objectives are helpful to employees in achieving their personal goals‚ which in turn‚ enhances the individual contribution to the organization. •Organizational Objectives –Organizational objectives assists the organization with its primary objective by bringing individual effectiveness
Premium Human resource management Human resources
Design of a Comprehensive Student Information System (SIS) and User Interface for the Honors College at USF Sean M. Motta 1‚ 2 Advisor: Ms. Sharon Geiger 2 1 Department of Mechanical Engineering‚ USF College of Engineering 2 USF Honors College Design of a Comprehensive Student Information System (SIS) and User Interface for the Honors College at USF Sean M. Motta 1‚ 2 Advisor: Ms. Sharon Geiger 2 1 Department of Mechanical Engineering‚ USF College of Engineering 2 USF Honors College
Premium Microsoft Access
References: 1. Chartered Global Management Accountant‚ 2012‚ Porter’s Five Forces of Competitive Position Analysis‚ viewed on 28 December 2013 at http://www.cgma.org/Resources/Tools/essential-tools/Pages/porters-five-forces.aspx 2. Ireland‚ Kay‚ 2012‚ How Walmart Has Used the Internet to Its Advantage‚ viewed on 29 December 2013 at http://www.ehow.com/info_8674806_walmart-used-internet-its-advantage.html#ixzz2s4bHJdUW 3. Buzzle‚ 2000‚ Benefits of Intranet to Business‚ viewed on 30 December 2013 at http://www
Premium Supply chain management Website Internet