concern among the service providers especially banks. Banks have their own way of managing their relationships with the customers. However‚ the perception of customers on CRM practices among banks should also be taken into consideration. Here in this paper‚ effort is given to study the comparative perception of SBI customers and other nationalised banks customers’ in the issue of CRM practices. It is observed that the approach of CRM by SBI and other nationalised are to some extent same and one but the
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Do opposites attract? Am I more likely to be interested in someone with the same similarities or someone different than myself? In order to answer these questions‚ or at least address them‚ we will look at a study published in 2007 titled “Multiple Mediators of the Attitude Similarity-Attraction Relationship: Dominance of Inferred Attraction and Subtlety of Affect‚” by Ramadhar Singh‚ Sherie E-Lin Yeo‚ Patrick K. F. Lin‚ and Lydia Tan. According to the research done by the National University of
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technology. Introduces hardware and software components of an Information System‚ their mutual relationship‚ dependency‚ and historical evolution. LEARNING OUTCOMES: At the successful conclusion of this course‚ students will be able to: * Understand how to manage a digital firm considering business environments‚ IT infrastructure‚ critical system applications‚ and an integrated problem solving approach. * Define and determine the requirements of technologies available today and the emerging technology
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Volume : 1 | Issue : 11 | November 2012 ISSN - 2250-1991 Research Paper Management Customer Satisfaction on Products of Private Sector Insurance Companies - A Study with Reference to Kotak Mahindra Life Insurance Company Limited‚ Jorhat Branch *Sarat Borah * Associate Professor‚ Department of Business Management‚ CKB Commerce College‚ Jorhat‚ Assam ABSTRACT The modern concept of marketing emphasizes on the satisfaction of customers. Marketing begins and end with the customers. Customers are the
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revenues. Value added tax (VAT) is a tax charged on the value added‚ it was introduced in Tanzania in the year July 1998‚ after the value added‚ tax Act 1997. It replaced sales tax; stamp duty‚ hotel levy and internments tax. Since it’s introduction terms of revenue collected has been promising in the sense that it has been increasing but this should not make use to loose the millions of the revenue the government to collect. There has been constant efforts among tax payers to reduce theirs tax liability
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Examination Paper: Human Resource Management IIBM Institute of Business Management Examination Paper Human Resource Development & Training Section A: Objective Type (30 marks) This section consists of Multiple Choice and Short answer type questions. Answer all the questions. Part one questions carry 1 mark each & Part Two questions carry 5 marks each. MM.100 Part One: Multiple choices: 1. HRD is the process of helping people to acquire a. Competition b. Completeness c. Competencies d. None
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Title: Executive Summary Investment Opportunities – Business Metrics Strategy: The intention of this report is to provide an overall definition for a business investment opportunity in the geographical region of Asia‚ in particular‚ Cambodia. The specified investment of choice should be a hotel within the mid-range segment and the operational approach should be aligned to establishing a franchise and management contracts for future expansion. Considerations: • Target Market should determine
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Oligopoly in Telecommunications Industry in Malaysia By Siaw Fong Fong P-GSM0017/14 A Term Paper Submitted for ADW 614 Managerial Economics In Partial Fulfillment of the Requirements for the Degree of Master of Business Administration Prepared for Dr. Tajul Ariffin Masron Universiti Sains Malaysia Graduate School of Business Penang May 2014 Table of Content Abstract Oligopoly & Game Theory Malaysia Telecommunications History Current Situation in Telecommunications
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2 of 4 Like Seminar on Language TeachingALM 2081 views The oral approach and situational language teaching Presentation Transcript Like Theory of learning of gtm and audiolingual method 697 views Introduction Situational language teaching is a term not commonly used today‚ but it is an approach developed by British applied linguists in the 1930s to the 1960s‚ and which had an impact on language courses which survive in some still being used today Richards & Rogers‚ 1986). The Oral Approach and
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Functions of the Bangladesh Bank Bangladesh Bank performs all core functions of a monetary and financial sector regulator that it is along with a number of other non-core functions. Some of the major functions are the Bangladesh Bank are as follows: * Formulation and implementation of monetary and credit policies. * Management of Bangladesh’s international reserves. * Issuance of currency notes. * Regulation and supervision of banks and non-bank financial institutions‚ promotion
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