that merge of commercial and investment banks is a better approach to achieving stability. After the global financial crisis‚ the American economy went into recession. The policy priority of American government was then to intervene into its banking system so as to mitigate the impact of the crisis. One advantage of the merger of banks is that it can improve the overall condition of the economy (Khan‚ 2012). The merger of banks unites small and weak unit banks which will then be able to provide diverse
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services provided by five Indian banks. The relationship dimensions which lead to customer satisfaction have been identified. This study reports on the different satisfaction levels of customers of private and public sector banks with respect to the services provided by their banks. 1.1 HISTORY OF THE BANKING SECTOR Banking in India originated in the last decades of the 18th century. The first banks were The General Bank of India which started in 1786‚ and the Bank of Hindustan‚ both of which are
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Jyske Bank was their ability to improve quality service and to deliver a service matching perfectly customers’ expectations. The gap model of service quality‚ developed by V.A Zeithmal‚ A. Parasuraman and L.L Berry‚ in Delivering Quality Service: Balancing Customer Perceptions and Expectations‚ will help us to understand how Jyske Bank managed to close the gap between customers’ expectations and perceptions (the customer gap). Briefly‚ the gap model states that an organization will improve its quality
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1.1 Introduction Modern commercial banking‚ in its present form‚ is of recent origin. Though bank is considered to be an ancient institution just like money. Its evolution can be traced in the functions of money lender‚ the goldsmiths and the merchants. A bank has been often described as an institution engaged in accepting of deposits and granting loans. It can also be described as an institution which borrows idle resources‚ makes funds available to. It does not refer only to a place of tending
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INTER-AMERICAN DEVELOPMENT BANK The Inter-American Development Bank (IADB or IDB or BID) is the largest source of development financing for Latin America and the Caribbean MEMBERS The Bank is owned by 48 sovereign states‚ which are its shareholders and members. Only the 26 borrowing countries are able to receive loans. BORROWING COUNTRIES Argentina‚ Bahamas‚ Barbados‚ Belize‚ Bolivia‚ Brazil‚ Chile‚ Columbia Costa Rica‚ Dominican Republic‚ Ecuador‚ El Salvador‚ Guatemala‚ Guyana
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On the Use of Customer Relationship Management (CRM) in the Banking Industry: A Qualitative Cross-Case Analysis between the Banks in Pakistan and the UK A thesis submitted to The University of Manchester for the degree of Doctor of Philosophy In the Faculty of Humanities 2010 Shahzeb Ali Malik Manchester Business School Contents LIST OF FIGURES AND TABLES 10 ABSTRACT 12 DECLARATION 13 COPYRIGHT STATEMENT 14 LIST OF ABBREVIATIONS 15 ACKNOWLEDGEMENTS
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BANK OF JAPAN’S MEETING IN MARCH 2006: AN END TO THE QUANTITATIVE EASING POLICY? Japan underwent a decade-long odyssey with deflation and the zero-bound problem. Economic activity in Japan slowed precipitously following the collapse of the socalled bubble economy in December 1989‚ and Japan began to experience deflation by early 1995. During this initial period‚ while the economy was slowing‚ forecasters and policymakers consistently underestimated the extent of Japan’s economic malaise. Consequently
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entertainment and education‚ Tertadian in his book argues that social media is a modern necessity with incomparable levels of connectedness‚ which has supported the growth and development of interpersonal relationships (2012). But how far this social media can improve our interpersonal relations? ‚ The interaction via social media cannot be compared by real life interaction between human beings‚ the relationships have subsequently become superficial using social media‚ and the subjects to discuss
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to the United States. Marijuana is not a harmful drug‚ it is much safer than alcohol‚ and legalizing it could be really helpful for most people. Making marijuana legal would help improve our economy‚ could be used for medicinal purposes‚ and it could even help decrease violence. Legalizing marijuana would help improve our economy‚ no questions asked. The government would be able to tax it and make lots of money. The economy is in a very bad state right now; the US owes so much money to China and
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World Bank has undergone significant change in its purpose and membership since its inception in 1944” (world bank‚ 2003). As a result‚ there are many people criticize regarding its current governance and accountability. They are discussed that bank’s governance system is undemocratic‚ largely because borrowing countries that are impacted the most by bank projects have minimal voice in bank’s decisions about loan and projects and the selection of the bank president is unilateral. The World Bank also
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