to gain competitive advantages 2 2.1 Cigna HealthCare CRM System 2 2.2 Bank of America – MasterNet System 2 2.3 American Airlines – Knowledge Management System 2 2.4 Wal-Mart – Point-of-Sale System 2 2.5 Lesson Learned and Success Factors 2 3. Discussion 2 4. Conclusion 2 1. Introduction Given the rise of competition in the modern business industry‚ it is essential for firms to apply strategic use of information system (IS) to achieve competitive advantage (CA). In the recent
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Journal of Strategic Information Systems 19 (2010) 3–16 Contents lists available at ScienceDirect Journal of Strategic Information Systems journal homepage: www.elsevier.com/locate/jsis Strategic information systems research: An archival analysis Guy Gable Information Systems Discipline‚ Faculty of Science and Technology‚ Queensland University of Technology‚ GPO Box 2434‚ Brisbane 4001‚ Australia a r t i c l e i n f o Article history: Accepted 11 February 2010 Keywords:
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&citemExplain the use of Transaction Processing Systems (TPS) and Executive Support Systems (ESS) in an organisation of your choice. Also explain the role of IS led change in successful adoption of such systems. Please provide examples and illustration where required. The science of today is the Technology of tomorrow. (Edward Teller‚ American Physicist and Author) The 21st century has witnessed an age for Organisations to follow the flow of the technological pragmatic shift from manual to
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Introduction and Case Background “Knowledge management systems are knowledge-based systems that support the creation‚ organization and dissemination of business knowledge within the enterprise.” (O’Brien and Marakas‚ 2006‚ p15) In today’s information age we are constantly reminded of the importance of storing or retaining knowledge; with more people now employed as knowledge workers than ever before‚ the concept of a knowledge management system to retain within an organisation its knowledge and make
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Running head: Organize To Organize or Not to Organize Kim McFerrin Professor Morgan HRM 534 January 26‚ 2013 ORGANIZE Abstract In 1902‚ Target’s founder George Dayton opened his first store Dayton Dry Goods Company in Minneapolis‚ Minnesota. The residents in this community could expect dependable merchandise‚ fair business practices and a generous spirit of giving from their new store. Mr. Dayton shaped his new store around his personal principals and humanitarian spirit. By 1960‚ Mr
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Strategic information systems planning is a crucial component of business in the 21st century. From the smallest of businesses to multi-national corporations‚ successful use of IT and IS drive fundamental business processes‚ help business cope with increasing marketplace demands‚ and form an integral basis for competitive advantage. This paper will discuss strategic information systems planning‚ information technology‚ information systems‚ and how they affect competitive advantage‚ business planning
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"WHAT ARE THE STRATEGIC USES OF INFORMATION SYSTEMS AND ALSO THEIR CHALLENGES " TABLE OF CONTENTS DESCRIPTION PAGE NUMBER SUMMARY 3 INTRODUCTION 3 STRATEGIC INFORMATION SYSTEM-GENERAL DEFINITION 4 KEY FEATURES OF THE STRATEGIC INFORMATION SYSTEMS 6 INTERNET COMPETITIVE INTELLIGENCE 6 PORTER ’S COMPETITIVE FORCES MODEL AND STRATEGIES 7 BASIC WAYS TO GAIN COMPETITIVE ADVANTAGE 7 CHALLENGES OF INFORMATION SYSTEMS 7 BENEFITS OF USING INFORMATION SYSTEMS IN BUSINESS
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2010 ASCUE Proceedings Strategic Information Systems Planning Thomas A. Pollack Duquesne University 600 Forbes Avenue Pittsburgh‚ PA 15282 412.396.1639 pollack@duq.edu Abstract Strategic Information Systems Planning has been a topic of considerable importance and interest to IS professionals in both the business and academic communities since the 1970 ’s. Planning is recognized as a critical competitiveness issue. Today‚ because information systems serve as the driver of many organizational
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Strategic Information Systems Analysis Organisations are Systems of Interdependent human Beings (definition) General System Theory (GST) 1. Have Goal 2. Sub-system 3. Environment 4. Synergy 2+2 = 5 5. Boundary All systems have sub-systems and the function of the sub-system is to help the system achive its goal; eg Human Body is a system which has many sub-system such as respiratory system; digestive systems. Systems work within an environment. The environment
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Enabler of E-Business * Disintermediation Elimination (by the online sources) of the traditional middleman the intermediary between the seller and the buyer (such as an agent‚ broker‚ or reseller)‚ or between the source and the recipient of information (such as an agency‚ official‚ or gate keeper). * Reintermediation Re-emergence of the traditional middleman the intermediary in new forms. For example‚ portals such as PetroChemNet bring buyers‚ sellers‚ traders‚ and distributors of chemicals
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