Task 3 : A Guidance Notes for Social Care Workers to help Deal with Complaints *The home has a policy to welcome complaints and look upon them as an opportunity to learn‚ adapt‚ improve and provide better services. *The home believes that failure to listen to or acknowledge complaints will lead to an aggravation of problems‚ residents dissatisfaction and possible litigation. The home supports the principle that most complaints‚ if dealt with early‚ openly‚ and honestly‚ can be sorted
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Letter 37 June 15‚ 2012 Ms. Juvetta Dishman 7338 Westfalia Street Charlotte‚ TN 37036 Dear Ms. Dishman Thank you for volunteering to participate in the PLSO study. Enclosed are two consent forms‚ a baseline questionnaire‚ and a baseline locator‚ and a postage-paid envelope in which to return these forms. Please read the entire consent from carefully nefore signing it. Keep one copy of the consent form for your records. If you have any questions about the form‚ please call Lynn or Vanda
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About the Letters The set consist of six written by Josiah Godber‚ one while on board the prison hulk Retribution‚ one while on board the Tottenham convict ship and four from Sidney‚ Australia. There is one letter written by Godber’s friend George Brassington informing Mrs Godber of her husband’s death. The final letter is to Mrs Godber from her landlord requiring her to quit her home or pay a yearly rent of twelve pounds. Mrs Sneap says “The letters on the whole are in a very good state of
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COMPLAINTS Units Covered: SCH34 – 2.3 3.1‚ 3.2 Where is the information stored in the workplace? Has the policy/information been reviewed? Yes Has there been any identified changes? NoWhat? Summarise your current Legislation/Guidelines/Procedures: Include: What issues could cause conflict? How would you respond and what action would you take? Who would you contact for support and advice? Example of potential conflict or dilemma: A child wants to go outside and play‚ but it is raining and
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in Catherine’s character since she had known you and I fear that you may be influencing her… but not for the better. I do not wish to imply that you do not care for her but I take this opportunity to illustrate the change in her personality and how Catherine has transformed. There is now a certain recklessness in her behavior that is regarded as unconventional and erratic‚ to say the very least. She has also been frequenting inappropriate places and mixing with those whose actions could be described
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the young adults of Passmore School to the nation. You refer to one self confident girl as a ‘panda-eyed teenager’. Did you know 56% of teenagers feel that the media’s advertisement and views are the main cause for low self-esteem? Stating something about her physical appearance can be one of the worst things you can do to a young adult. Often the media’s impact on girls’ self-esteem can cause massive problems for young adult such as anorexia‚ bulimia‚ depression‚ not feeling good enough and even suicide
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which can provide a synopsis of facts‚ regarding his treatment towards indigenous tribes. This statue has caused a stir of mixed emotions for many individuals. However‚ it is important to acknowledge the wrongdoings he imposed in order to be honest about our history‚ which is entailed by this prominent figure. The location of the statue is problematic and offensive for residents because city hall is supposed to symbolize a sense of unity within a community‚ equality for all citizens‚ and to hear the
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to serve as a guideline of how an individual displays: Customer service/care‚ product quality and safety‚ concerns for the environment around them‚ and attendance and punctuality. With this being the situation within a work environment‚ many types of difficult co-workers can exist. As an individual that has had experiences with many types of difficult co-workers‚ I have been able to identify these difficult co-workers within my work setting and identify the type of worker I am when on the job. The
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CPL Echevarria I have already given you my expectation initial counseling as your platoon sergeant in 2nd platoon and have already noticed that your performance needs some adjustment. This counseling is to inform you that your next actions will not be tolerated any further. During the MTC field exercise I moved a new soldier into the barracks one of the rooms that was free for new incoming soldiers was your living quarters. Your personal was unsecured and not to standard you had empty pizza boxes
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always want to have a co-worker who has a sense of humor‚ and is conscientious. For me‚ who posses those two characteristics will be a perfect co-worker. A co-worker who has a sense of humor will help to bring you a good working environment. Working is nowadays more and more stressful to people‚ especially when the economy is going down‚ companies are going to fire a large number of employees‚ each worker has to try his/her best daily to keep his/her job. If you have a worker who is humorous‚ his/her
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