NEGATIVE BUSINESS MESSAGES Writing Tasks A negative message is one that conveys unpleasant‚ disappointing or unfavourable information for the receiver. It should resolve the business issue but retain/maintain customer goodwill. You could choose the direct or the indirect plan for writing the negative business message. Saying ‘no’ is more serious in some cultures than in others. You require to use cultural sensitivity. Message delivery mode – negative messages of high importance are usually delivered
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Dear Mr. Mayor‚ The statue of Christopher Columbus that resides in the city hall should be removed and relocated to a different location‚ such as the San Francisco Museum and Historical Society. If it were to be moved‚ I would strongly recommend attaching a plaque‚ which can provide a synopsis of facts‚ regarding his treatment towards indigenous tribes. This statue has caused a stir of mixed emotions for many individuals. However‚ it is important to acknowledge the wrongdoings he imposed in order
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CPL Echevarria I have already given you my expectation initial counseling as your platoon sergeant in 2nd platoon and have already noticed that your performance needs some adjustment. This counseling is to inform you that your next actions will not be tolerated any further. During the MTC field exercise I moved a new soldier into the barracks one of the rooms that was free for new incoming soldiers was your living quarters. Your personal was unsecured and not to standard you had empty pizza boxes
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after serving in the 35th Signal Brigade (Theater Tactical) for the last eight months. Prior to that‚ I served in Charlie Company‚ 21st Engineer Battalion‚ 3BCT at Fort Campbell‚ Kentucky for two years. I am currently in SCCC where I am learning how to become a better Signal Officer both professionally and personally. In my previous assignments‚ I have had the opportunity to serve as a Platoon Leader‚ Executive Officer‚ and a BDE S3 Plans Officer. In addition to that‚ I have also obtained two civilian
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rebellion against Britain. King George III and the Parliament have been wrongfully abusing their power; us colonists are tired of their exploitation and resent being treated as lower beings. Alice I hope you will understand what I am trying to say in this letter; that I am fighting for justice‚ do not think that I am throwing my life away‚ I hope that you will respect what I am fighting for. The colonist and I are above tyranny‚ we hope to make a more fair and just government and live in a country that I
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9411 Lee Highway Fairfax VA 22031 September 5‚ 2013 Dear Mrs. Rowley‚ I am looking forward to English 11 Honors this year. Even though English is my weakest subject‚ I really want to strengthen my areas of need with your help. I want to make English one of my strongest subjects this year‚ because I really want to be prepared for the SOls‚ since we did not have them for English in the past three years. There is a lot I want to share with you about me. I am really interested in sports
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It is with great pleasure that I write this letter of recommendation for Ms. Jennifer Dacosta. As the School Counselor‚ in the program she oversees‚ I have had the opportunity to work closely with Ms. Dacosta for the past 6 years. During this time‚ I have witnessed her passion for knowledge and excellence. She is committed to all students she serves‚ and is truly a born leader. I find her to be consistently pleasant‚ tackling all tasks with dedication and a smile. Her interpersonal skills are
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Toy Travels Ltd. June 17‚ 2009 Mrs. Vic King 800 University Drive Romeoville‚ IL 60446 Dear Mrs. Vic‚ Toy Travels has been in business now for decades‚ it’s dedicated to customer satisfaction for over a decade now‚ achieving this goal by giving its customers excellent opportunities to travel at extremely low costs. We hope that you and your family enjoyed your week long trip with lots of fun in our nice weather down here in Chicago. It was greatly appreciated that your family tour
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Coach April 5th‚ 2011 Ms. Jane Doe 1234 North Lake Drive Broadview FL‚ 33323 Dear Ms. Doe: Our company has become aware of several unusual returns you have made at Coach. Specifically‚ in our Florida stores‚ you have returned items without a receipt to indicate the original purchase information. Coach prides itself in the craftsmanship that takes place in the manufacturing of our products as well as the level of service that our customers receive in our stores. It appears from these
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Minh Vu University of New Orleans 2000 Lakeshore Drive New Orleans‚ LA 70148 April 15‚ 2012 Jack Baggenstoss 5296 Midway Road Metairie‚ LA 70001 Dear Mr. Baggenstoss: Here at the University of New Orleans‚ we try to maintain a strict‚ yet fair academic curriculum for all our respective students. With that said‚ all of our semester objectives are clearly stated in the course syllabus and my policy regarding extra credit work will not change‚ so your request for extra credit work will
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