Customer Relationship Management (CRM) strategies performed by LG and Samsung with respect mainly to the Indian market and Indian Scenario. However‚ both the companies are big giants so they practice CRM strategies for entire world. The report clearly shows how CRM is being practiced by the companies and how e-CRM has taken over the simple CRM. Today‚ without technology no company can survive and so is the case with LG and Samsung. The report
Premium South Korea Customer relationship management Chaebol
Marketing strategies of Samsung in India Scenario in the consumers Durables sector:- Prior to liberalisation‚ the Consumer Durables sector in India was restricted to a handful of domestic players like Godrej‚ Allwyn‚ Kelvinator and Voltas. Together‚ they controlled nearly 90% of the market. They were first superceded by players like BPL and Videocon in the early 1990s‚ which invested in brand-building and in enhancing distribution and service channels. Then‚ with liberalisation came a spate
Premium Samsung Electronics Laundry
Comparative Company Analysis — Samsung & Apple mobile Introduction The aim of this comparative analysis is to use different value creation theories and strategies approaches to analyse Samsung mobile and Apple‚ as two most named brands in mobile phone industry. In detail‚ this article compares the value creation strategy of these two firms in the respect of value proposition and delivery system‚ value discipline strategy‚ in addition with value chain analysis‚ customer benefit and industry
Premium Mobile phone Apple Store Customer service
would be suitable to sell your product to. Sony broke out onto the scene in 1979 providing an innovation that could apply to all demographics‚ not only in Asia‚ but also to the whole world. It was the invention of the Walkman (Walters‚ 2011). The Walkman was the first mobile music device‚ it was the iPod of its time that had completely revolutionised how music was listened to during the late 70’s. It was the ‘wanted’ product of the decade‚ cementing the Sony brand in the mind of consumers as the name
Premium Sony Computer Entertainment Sony
Advantage‚ Competitive Strategy Case: #10 Samsung Electronics Samsung Electronics (Korean) faces the prospect of large-scale Chinese entry into its DRAM chip business. Before deciding how to respond it should establish the sources of its competitive advantage. Does the company have a distinct dual advantage of being both low-cost and differentiated? This case provides detailed cost and pricing estimates across all significant DRAM product generations and product architectures. After analyzing the
Premium Porter generic strategies Price Chinese language
Case Study 2.: Trade and Innovation in the Korean Information and Communication Technology Sector<sup>1 </sup>. Onodera‚ Osamu Kim‚ Hanna Earl OECD Journal: General Papers; 2008‚ Vol. 8 Issue 4‚ p109-155‚ 47p‚ 34 Charts‚ 20 Graphs This includes the strategy of the organisation‚ the innovation strategy‚ the culture in the organisation towards risk-taking and change‚ the motivation of employees‚ cross functional learning‚ knowledge management and the use of internal and external
Premium Samsung Electronics Samsung Group South Korea
Old/Before New/After Known for selling low-cost products to OEMs which resold them under their own brand names Known for selling high-quality‚ innovative products under the Samsung brand Very little value placed on marketing and the importance of branding Samsung greatly values marketing and it has now become‚ next to R&D‚ the largest expense on their books Unable to attract the best scientists and engineers to work on product development Samsung spends Billions annually on R&D in facilities in
Premium Advertising Marketing Brand
* Samsung enjoys the widest range of product portfolio which includes Mobile phone‚ Tablet‚ TV/Audio/Video‚ Camera‚ camcorder‚ Home appliance‚ pc‚ peripherals‚ printer‚ memory cards and other accessories * Samsung holds significant market share in most of the product categories * Samsung is NO.2 in terms of market share in mobiles‚ it captured Nokia’s market share by superior innovation in smart phones * Samsungs is the best in terms of design features and technology. It was the first
Premium Mobile phone Product management
Final Report Consumer Decision Making Process‚ Perception and Reference Group in Purchasing Samsung Galaxy Tab 2 10.1 Prepared for Prof. Val. Ortega by: Kam Kai Heng (12717040) Satrio Adi Bintoro (12525545) 13 September 2012
Premium Decision making Decision theory Apple Inc.
Able‚ Not Adulterous In the timeless novel The Scarlet Letter by Nathaniel Hawthorne‚ the scarlet letter “A” is meant to be a symbol of shame and punishment given by the Puritan elders of Boston to Hester Prynne for the crime of adultery; when the story opens‚ the identity of her lover is unknown‚ but it is revealed later to be the Reverend Dimmesdale. In the Puritan society‚ the townspeople shun Hester for her sinfulness. The letter on Hester’s clothing intended to publicly humiliate and shame
Premium The Scarlet Letter Nathaniel Hawthorne