Harvard Business School 9-198-048 Rev. October 14‚ 1999 Citibank: Performance Evaluation Frits Seegers‚ President of Citibank California‚ was meeting with his management team to review the performance evaluation and bonus decisions for the California branch managers. James McGaran ’s performance evaluation was next. Frits felt uneasy about this one. McGaran was manager of the most important branch in the Los Angeles area‚ and his financials were impressive. A year ago he would have received
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Corporate and Investment Banking provides a comprehensive range of world-class investment and banking services to corporates‚ governments and institutional investors in more than 100 countries around the world. We have significant operations in the world’s most important financial and investment centres including London‚ New York‚ Boston‚ Frankfurt‚ Hong Kong‚ Milan‚ San Francisco‚ Singapore‚ Sydney and Tokyo among many others. In Australia and New Zealand‚ Citigroup has been an industry leader for over
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Citibank is one of the leading banks worldwide. It is now planning to expand its credit card business to Asia Pacific area. There are surely threats in that market‚ but there are also excellent opportunities. In this article I will analyze the Citibank as a brand and will discuss possible solutions to the problems that might occur in the new market. Brand of Citibank: Citibank has already been in banking operation in Asia Pacific and mainly has good relationships with large business houses. Also
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What is Internet Banking? “Internet banking” refers to systems that enable bank customers to access accounts and general information on bank products and services through a personal computer (PC) or other intelligent device. Internet banking products and services can include wholesale products for corporate customers as well as retail and fiduciary products for consumers. Ultimately‚ the products and services obtained through Internet banking may mirror products and services offered through
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Exchange and the Stock Exchange of Hong Kong and is in the top 25 FTSE-100 companies‚ by market capitalization. It serves both Consumer and Wholesale Banking customers. Consumer Banking provides credit cards‚ personal loans‚ mortgages‚ deposit taking and wealth management services to individuals and small to medium sized enterprises. Wholesale Banking provides corporate and institutional clients with services in trade finance‚ cash management‚ lending‚ custody‚ foreign exchange‚ debt capital markets
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Global Corporate Banking Please prepare an analysis of this case. Your write-up should be 4 to 7 pages. Each of the following questions should be addressed individually: 1. What are the impacts of the internet on the competitive landscape of corporate banking? (Hint: use Porters 5 forces) 2. What has Citibank done to differentiate its e-business products from those of its competitors? 3. What can Citibank do to create competitive advantages? 4. How has Citibank successfully converted
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Credit Card in Asia Pacific Ankit Bhardwaj Apaar Malik Neha Sharma Shashwat Bhanti Sidharth Shah Introduction Citibank‚ a major international bank‚ is the consumer banking arm of financial services giant Citigroup. Citibank was founded in 1812 as the City Bank of New York‚ later First National City Bank of New York. Citibank has retail banking operations in more than 100 countries and territories around the world. Founded in 1812 as the City Bank of New York‚ ownership and management
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Introduction This case revolves around the performance evaluation process at Citibank and the introduction of a new performance scorecard. The meeting is between the President of Citibank‚ California and his management to discuss the performance evaluation and bonus decisions for James McGaran‚ the star performer of the branch James career with Citibank has been a quick progression through the ranks from the assistant branch manager to the manager position. His performance exceeded expectations
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last ten years‚ the Internet has evolved from just web pages to e-mail‚ to online gaming‚ to viewing sport and film previews‚ and to buying and downloading music online. The Internet has now become one of the music industry’s greatest markets‚ estimated to reach over 25% of sales in five years. This may be true‚ yet the Internet is also one of the music industries greatest enemies. For some years now online shopping has been available to anyone with a credit card and an Internet connection. E-commerce
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González Gómez Organizational Theory External factors When mentioning external factors that conspire to affect an organization we can take into account environmental uncertainty‚ organizational size and structure‚ government‚ raw materials‚ human resources‚ markets‚ economic conditions of the country‚ financial resources‚ technology‚ and a few more that truly create a challenging and complex operating environment. And the real impact is that all of them affect organizational performance as well because
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