SALES FORCE In today’s global marketplace‚ managers face many challenges related to fulfilling the customer’s ever-changing needs and expectations. The concept of customer service has recently become more complex as a result of globalization of goods and services. Customers are now well-informed decision makers as a result of the abundance of information that is available online and in the media. In addition‚ today’s consumer is most concerned with how a salesperson can solve basic problems and
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supply chain issues within the Hewlett Packard-UPS case study Page 6 Strategies for the future Page 8 Conclusion 1 EXECUTIVE SUMMARY The concept of supply chain is tightly linked to the concept of collaboration. A supply chain by nature involves the interaction of two or more firms‚ sharing resources‚ risks and capabilities and jointly working to achieve higher business performance. Therefore‚ companies involved in a supply chain structure must ensure collaboration among their partners by
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Table of Contents Executive Summary 2 Introduction 3 External Analysis 3 Internal Analysis 8 Current HP Strategic Position 11 HP Strategic Implementation 14 Exhibits……………………………………………………………………………………………………15 Works Cited…………………………………………………………………………………………….19 Executive Summary Hewlett-Packard’s personal computer (PC) division operates in a hyper-competitive‚ highly-commoditized industry subject to dynamic shifts. The PC industry is driven by technological advancements
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Motorola implemented HP’s Project and Portfolio. This case study analyses the impact of this decision on the company. Motorola turns to Project Portfolio Management SOMMAIRE 1) Overview of the challenges Motorola faces 2) Features of HP PPM most useful to Motorola 3) What adjustments had to be done Before implementing HP PPM 4) Business impact of adopting HP PPM at Motorola A competing offering to HP PPM 5) The difference with HP PPM‚ the competitive advantage and example of another
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HP Deskjet Case Study By: Mohd. Zubair Saifi (32237) Introduction In 1990’s‚ Hewlett-Packard faced several problems with inventory levels for the DeskJet Printer product line. This printer was produced in Vancouver’s facility and from there was shipped to a distribution center. HP has three distribution centers (DC) North America Asia Pacific and Europe 2 Mohd. Zubair Saifi‚ SIBM-Pune Deskjet Supply Chain 3 Mohd. Zubair Saifi‚ SIBM-Pune Cycle time for
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Team #5 MGMT449 02/18/2012 Hewlett-Packard’s Five Competitive Forces "To provide products‚ services and solutions of the highest quality and deliver more value to our customers that earns their respect and loyalty. HP’s Mission Statement” Hewlett-Packard or HP as commonly known is a leading global provider of products‚ technologies‚ software‚ solutions‚ and services to individual consumers‚ small-and-medium-sized business and large enterprises‚ including customers in the government‚ health
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INTRODUCTION Sales force management systems are information systems used in CRM marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system‚ in which case they are often called customer relationship management (CRM) systems. Sales force management systems are essentially the same thing as sales force automation system (SFA). A SFA‚ typically a part of a company’s customer relationship management system
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Summative Case Study 3 - Hewlett-Packard At Hewlett-Packard‚ where the MBWA theory was practiced‚ executives were encouraged to be out of their offices working on building relationships‚ motivating‚ and keeping direct touch with the activities of the company. The practice of MBWA at all levels of the company reflects a commitment to keep up to date with individuals and activities through impromptu discussions‚ "coffee talks"‚ communication lunches‚ and the like. In the early days of Hewlett-Packard
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Sales Force Selection The sales force is solely responsible for building the bottom line of an organization. It is the only department that brings in revenues & hence must be given due importance in the organizational structure. Selection of the sales force must be a careful process that ensures that top quality salesmen‚ who will exhibit motivation‚ a strong orientation towards results & loyalty to the company. Selection is the process of discovering the qualifications & characteristics
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CASE: GS-3A DATE: 05/01 (Rev’d. 3/8/04) Hewlett-Packard Company DeskJet Printer Supply Chain (A) INTRODUCTION Brent Cartier‚ Manager for Special Projects in the Materials Department of Hewlett-Packard (HP) Company’s Vancouver Division‚ clicked off another mile. It had been a long week and it looked like it would be a long weekend as well‚ based on the preparation that needed to be done for Monday’s meeting with Group Management on worldwide inventory levels for the DeskJet Printer product line
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