1. Why does an ERP customization lead to so many headaches when it is time to upgrade? Customisation undoubtedly is one of the most controversial topics when it comes to ERP implementation and maintenance. However‚ as we saw in the case study‚ it often leads to serious problems because an ERP is not a static software. Customisation itself requires changes to the code of the system‚ and respectively “an army of developers”‚ when the business needs are not supported. When it’s time for update‚ the
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. Over the time covered here‚ did Hewlett-Packards board of directors fulfill its duties to the company’s share owners? Explain how it met or did not meet basic duties. He did not fulfill his duties to the company. The board directors let a few influence their decisions. They did not take their decisions based solely on what was best for the company and their shareholders. It became a war between board members for control. 2. What different perspectives on the role of the board are revealed in
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and complexities which are not known must be taken at the same priority as the organizational and cultural structures during the process reengineering. These are the few obstacles posed by the IT to the BPR. Question # 3: What went wrong with the ERP
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will then go on to write a case study regarding a major company which has implemented an ERP system‚ providing a detailed account of the costs and benefits which arose as a result. I will start this case study with a brief contextual background of the company. Literature review The purpose of Enterprise Resource Planning‚ or ERP‚ is to effectively integrate all departments and functions within any given business onto one computer system. If implemented appropriately‚ ERP should serve the needs of
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REAL CASE STUDY I Hershey Foods Corporation: Failure and Success with Information Technology Point of View Managerial Point of View Objective To examine the reasons behind the SAP AG’S R/3 ERP implementation failure at Hershey’s Food Corporation Problem What could have done otherwise to avoid the SAP AG’S R/3 ERP implementation failure at Hershey’s Food Corporation? Areas of Consideration In late 1996‚ Hershey Foods Corporation the leading manufacturer of chocolates‚ confectionaries
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BA 569: Advanced Strategic Management Case Write-ups—Hewlett-Packard: The Flight of the KittyHawk(A) Two years after launching the Kittyhawk in mid-1992‚ Rick Seymour‚ the Kittyhawk project leader‚ was facing a dilemma to continue the project with the three possible options or to recommend to abandon this project. Due to the comparatively small market share in disk-drive market‚ Bruce Spenner‚ the general manager of the Disk Memory Division‚ decided to enlarge Hewlett-Packard’s market share by
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MARKETING CHANNELS EXECTIVE SUMMARY This case study deals with Hewlett-Packard (HP)‚ a famous manufacturer of computers and peripherals. In the early 1990s‚ HP faced a socalled “Inventory/Service-Crisis” concerning one of their high volume products‚ the DeskJet printer. Despite growing inventory levels at the distribution centers in Europe and Asia-Pacific‚ customer service levels were unsatisfactory. Affected by growing competition this problem had to be handled quickly. EXECTIVE SUMMARY
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QUESTION (C) Critically evaluate the communication channels of HP. Which advantages and disadvantages can you point out? Effective communication is vital to an organization because through this people clarify their expectations and coordinate work which allows them to achieve organizational objectives more effectively.(Mc Shane/Von Glinow‚ Organizational Behavior‚ fifth edition‚ 2010‚ Mc Graw-Hill‚ page 270) As for the communication channels‚ there are two types: verbal and nonverbal .Verbal
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of Employees: 114 Services: Foremost manufacturer and distributor of quality clamps‚ rings and couplings. Critical Needs: Customer satisfaction‚ shipping accuracy and ontime delivery. Epicor Solution: MANAGE 2000 by Epicor Epicor Case Study Oetiker Inc. W hen the marketplace thinks the best clamp in the world isn’t worth a few extra pennies‚ you counter with the world’s best service to keep customers coming back. That’s the philosophy of Oetiker Inc.‚ the foremost manufacturer
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Why did NIBCO decide to purchase an ERP system? Why did they decide to implement SAP R/3 without any customization? NIBCO decided to purchase an ERP system because they wanted to integrate all the operations of the organizations over a single platform. They hoped that this would eliminate the problems related to coordinating information and data from standalone systems. This way‚ the organization would function more efficiently. The issue with the current system was that it had become obsolete
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