like theater in the sense that everything is done at a funeral for the purpose of the audience. It’s a performance with multiple roles being played out to represent sincerity‚ respect‚ and concern to their actions. The way funeral directing in unique in the sense of performance is that there is only one shot to get it right; there are no second takes. It’s also unique that the funeral director makes a living on the death rate in a community‚ meaning he cannot increase the business available by increasing
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history or background of the HP HP was started in a one-car garage in 1983 by two Stanford University classmates. Bill Hewlett and Dave Packard tried their hand at making and marketing an audio oscillator. Their initial success made them formalize their partnership between on 01 January 1993. The 1940s HP grows‚ Bill Hewlett and Dave Packard create a management style that forms the basis of HP’s famously open corporate culture and influences the later of technology companies. Hewlett- Packard goes through
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What is a customer service culture? If you look at companies lauded for their superior customer service‚ you almost always find that those companies create a culture that supports excellence in customer service. It ’s not that they simply train their employees in customer service skills. What they do is ensure that customer service is interwoven into everything the company does. Customer service excellence simply becomes the way things are done around here. In fact‚ the way things are done around
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School of Business The University of Hong Kong BUSI1007-C Group 4B Term paper on HP case Name Bian Nan‚ Allison Cheung Ho Wai‚ Ken Lam Ka Yuen‚ Kevin Lee Ka King Liu Han‚ Eli Zhuang JieJing‚ Crown Zhou Yi‚Shay 2008800028 2008218536 2008106692 2006051025 2008800872 2008802399 2008802351 UID 1 Outline i. General Analysis 1.1 The organizational transformation: An introduction. How do the major organizational dimensions relate to one another and with external environment in which businesses
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CASE DISCUSSION QUESTIONS 1. In what way is a universal power supply a postponement strategy? It allows HP to postpone (product standardization‚ postponement) the allocation of laser printers (or specification of printer engine) to specific regions by about two months. Thus‚ in these two months the decisions can be made based on the aggregate demand forecast (US & Europe) in all regions. Production team believes universal power supply can enable HP to better respond to regional demand (US
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1. INVENTORY/SERVICE CRISIS FOR HP DESKJECT PRINTERS There are a number of causes of the inventory/service crisis described in HP: • The first cause was the demand variability of printers. For example‚ the demand for model A in Europe had the monthly standard deviation of 32.4 while the monthly mean was 42.3. Combined with increasing pressure from resellers that forced HP to offer the resellers flexible distribution‚ fluctuations in demand resulted in the high levels of safety stocks and high
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The role of company culture in innovation creation process Where company starts? Is it certain story behind innovative products? Is it the big BOSS in oval cabinet? I guess not – company starts with entrance. What’s the entrance is? Of course – the most evil department in any company: Human resources (further in text used as HR). First decision done by them is to ask candidate to come for screening and then pass over to team or department managers. In theory HR is responsible for balanced team
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Hewlett-Packard Under Carly Fiorina‚ and After Her Overview; Carly Fiorina became first outsider CEO of Hewlett Packard in July 1999. Three years later in May 2002‚ under her management HP merged with Compaq Computer. While this merging period she had faced various problems such as goverment regulators in both US and Europe. Carly Fiorina got her bachelor at Stanford‚ received MBA at University of Maryland and MS at MIT. She had worked for AT&T and Lucent Technologies for 20 years.Fiorina is known
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Prepared by: Chuck Viasi MBA 330 - Innovation and Technology Management August 11‚ 2012 ------------------------------------------------- Executive Summary Nike‚ Inc. is a globally-recognized athletic sports apparel company with strong brand loyalty. The foundations of Nike’s success today were established by its Co-Founders Phil Knight and Bill Bowerman in 1972. As an athlete and a coach‚ their relentless pursuit of improved athletic performance instilled a competitive spirit in the
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it is essential for organizations to fully master and incorporate strategic management theory into decision making processes. As the world’s largest technology company‚ HP brings together a portfolio that spans printing‚ personal computing‚ software‚ services‚ and IT infrastructure to solve customer problems (Hewlett Packard‚ 2010). “HP is well positioned to outperform the market. The strength of HP’s portfolio is leaner cost structure and accelerating market momentum that gives the confidence to
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