CASE IBM : Restructuring The Sales Force In 1993‚ IBM’s Board of Directors decided the time was right for dramatic action. The once proud company had seen its sales fall from almost $69 billion in 1990 to $64‚5 billion in 1992. In the same period‚ profits plunged from $5‚9 billion to a loss of $4‚96 billion. In April 1993‚ the Board hired Louis V. Gerstner‚ Jr. to serve as its new Chairman and Chief Executive Officer and to turn the company around. Just three months into the job‚ Gerstner announced
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I. HP Background and Overview of The Case I.1 HP History After graduated as electrical engineers from Stanford University‚ Bill Hewlett and Dave Packard become close friends during a two-week camping trip‚ and they had an idea of having a business together.They did anything at the first time of having a business just to bring a nickel.They made a bowling alley foul-line indicator‚ a clock drive for a telescope‚ a thing to make a urinal flush automatically‚ and a shock machine to make people lose
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obliged to staff members of Hewlett-Packard‚ for the valuable information provided by them in their respective fields. I am grateful for their cooperation during the period of my assignment. ORGANIZATION PROFILE Hewlett-Packard (HP) could be the world’s largest technology company‚ having a multitude of products‚ services and technology solutions on an ever-expanding global community. Hewlett-Packard services individual consumers‚ small companies‚ and multi-national companies.
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Advantage and Disadvantage of Sales Force Automation. SFA is one of the applications of information technology to support the process in sale functions (Buttle. 2006). Managers and salespeople were require to use SFA technology in marketing actions such as use computer and telecommunication technology in their sale or promotion actions (Morgan et al. 2001). Some organizations believe the SFA means adding fax machines‚ automate the sales process by prepare the salesperson with a laptop‚ cell phones
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Jefferson Pilot: Growing the Sales Force Discussion Questions 1. What are the advantages and disadvantages of using a career sales force versus an independent sales force? A career sales force that the company hires‚ trains‚ supervises‚ and compensates likely will be more loyal than an independent sales force. As the case notes‚ these career salespeople sell only JPF policies. They also learn and contribute to establishing and maintaining the organization’s “culture.” They learn how things work
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CASE: GS-3A DATE: 05/01 (Rev’d. 3/8/04) Hewlett-Packard Company DeskJet Printer Supply Chain (A) INTRODUCTION Brent Cartier‚ Manager for Special Projects in the Materials Department of Hewlett-Packard (HP) Company’s Vancouver Division‚ clicked off another mile. It had been a long week and it looked like it would be a long weekend as well‚ based on the preparation that needed to be done for Monday’s meeting with Group Management on worldwide inventory levels for the DeskJet Printer product line
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Hewlett-Packard‚ Inc (HP) and Mike Thomas of Cisco Systems‚ Inc (Cisco) were both leaders of strategic alliance management teams that were formed in early 1997. Both teams were created to help facilitate the strategic alliance that was formed between HP and Cisco. As with all alliances‚ a wide variety of issues and challenges emerged that had be to be resolved and it was the purpose of the alliance teams to solve such issues. Beginning in February 2002‚ a formal contract to expand the HP and Cisco alliance
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Building a Sales Force Digital Think’s Business * Provided Web-based‚ self paced training with built in interactive sessions. * Ease of access through internet and company’s intranet. * Offered coursed on computer programming‚ internet literacy and desktop publishing. * Was known for its high-quality‚ in-depth courses. * 3 sources of revenue: * Catalog Business * Customized training courses for companies * Website Sales * Website sales was a direct
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Introduction. Sales Force Automation is a technique of using software to automate the business tasks of sales‚ including order processing‚ contact management‚ information sharing‚ inventory monitoring and control‚ order tracking‚ customer management‚ sales forecast analysis and employee performance evaluation(Thomas‚ M.S & Michael‚ S.M 1996). This revolution that is sweeping through society is changing the nature of selling. For last 150 years‚ traditional selling process bases on the two ways communications
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Introduction Managing sales is not difficult while a company is small. However‚ when sales start to grow‚ it is very hard to manage enlarged sales workflow as effectively as before. It is because the increasing number of sales tasks‚ the number of regions‚ customers and products. It is taxing for salespersons to handle sales grows without a special system for planning‚ tracking‚ analysing‚ reporting‚ and controlling all aspects of sales activity‚ projects and tasks. Therefore‚ various sales management systems
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