ISSN 0976 – 6510(Online) Volume 2‚ Number 1‚ Dec - Jan (2011)‚ © IAEME ISSN 0976 – 6502(Print)‚ ISSN 0976 – 6510(Online) Volume 2‚ Number 1‚ Dec - Jan (2011)‚ pp. 01-14 ©IAEM © IAEME‚ http://www.iaeme.com/ijm.html IJM E CHALLENGES FOR HR MANAGERS IN INDIAN BPO INDUSTRY WITH RESPECT TO ATTRITION Hema Gulati Asst.Professor Department of Management DAV Institute of Management Faridabad‚ Haryana-121001 E-Mail: gulati_hema@yahoo.com Dr.Sunita Bishnoi Assoc.Professor Department
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HR Metrics for Employee Engagement Submitted by: Abhishek Bansal (A003) Pranav Kamath (A012) Aanchal Maria (A018) Kritika Thakur (A029) Contents INTRODUCTION ...................................................................... 3 EMPLOYEE ENGAGEMENT ...................................................... 4 HR METRIC ............................................................................ 5 HR METRICS & EMPLOYEE ENGAGEMENT .............................. 6 Annexure ......
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Unit title Level Credit value Unit code Unit review date Understanding Organisations and the Role of Human Resources 31 4 3HRC Sept. 2011 Purpose and aim of unit This core unit provides an introduction to the role of human resources and learning and development (HR/L&D) within an organisation and the environmental context. By the end of this unit the learner will have developed their understanding of how HR activities support an organisation’s strategy and assist the achievement
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HR FORECAST 2014: Experts Analyze the Key Trends‚ Challenges and Opportunities for the Year Ahead 2 HR FORECAST 2014: EXPERTS ANALYZE THE KEY TRENDS‚ CHALLENGES AND OPPORTUNITIES FOR THE YEAR AHEAD HR Forecast 2014: Experts Analyze the Key Trends‚ Challenges and Opportunities for the Year Ahead Read candid insights from HR industry experts on a variety of timely human resource and talent management topics‚ including the latest technology trends like Big Data‚ social collaboration
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OF HR EMPLOYEES IN CHINA Trisha Kanjirath‚ CAHRS Graduate Research Assistant Introduction Leveraging talent is a major focus area for all businesses‚ and this is no different for companies with major operations in China. Given the complexity of the new challenges and rapid expansion of markets that drive the global economy‚ it is absolutely imperative that HR professionals in China are equipped to support their company’s business strategy. The high demand for qualified and talented HR professionals
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........................................................... HR Metrics Standards & Glossary Published by the HR Metrics Service Version 6.4 /October 12‚ 2011 HR Metrics Standards and Glossary Introduction The following document contains a list of HR metrics‚ including formulas and descriptions. It has been arranged in a series of categories for ease of reference. The categories are as follows: • • • • • • • Compensation HR Efficiency Learning and Development Productivity Recruitment Retention
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Events BI > JUNE 2006 What ’s Important in an Annual Report Running a Faster Paper Chase by Bob Adams Editor ’s note: This article is based on a class taught by Bob Adams at past CompuFest meetings and is just a sample of the excellent education available at the annual event organized by the Computer Group Advisory Board. This year ’s meeting will be June 23-25 in Reno‚ Nev. Bob‚ a CGAB vice president‚ will teach sessions titled Advanced SSG Topics: Judgment Aids; Take the Oops Out of the
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Food specialist F for everyone Annual report and financial statements 2009 Welcome to Morrisons We are the UK’s fourth largest food retailer by sales with an annual turnover in excess of £14bn. We have 382 stores‚ visited by 10 million customers each week and served by 124‚000 employees. What makes us different from other supermarkets is our own supply chain‚ our own manufacturing sites and ‘Market Street’. We make and pack our produce Fresh produce is washed‚ graded and packed in our
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However‚ they achieve both efficiency and high levels of service at the same time. This is possible because part of the Sacrificial HR Strategy is the deliberate‚ frequent replacement of employees in order to provide enthusiastic‚ motivated customer service at low cost to the organization. The paper describes a multiple-case analysis of four call centers and the Sacrificial HR Strategy they used. The contingencies leading to the appearance of this strategy are discussed. 2 Introduction The opposing
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PAPERS: HRM IN THE 21ST CENTURY Becoming an evidence-based HR practitioner Denise M. Rousseau‚ Carnegie Mellon University Eric G. R. Barends‚ Vrije Universiteit Amsterdam Human Resource Management Journal‚ Vol 21‚ no 3‚ 2011‚ pages 221–235 Evidence-based HR (EBHR) is a decision-making process combining critical thinking with use of the best available scientific evidence and business information. We describe how to get started as an evidencebased HR practitioner. Actively managing professional decisions
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