CASE STUDY KLM ROYAL DUTCH AIRLINES “Fujitsu is a safe pair of hands for us to rely on. It delivers what it promises when we need it and within budget.” Boet Kreiken - Chief Information Officer (CIO)‚ KLM Royal Dutch Airlines Customer’s Challenge KLM Royal Dutch Airlines is an international airline that transports nearly 22 million passengers and 620‚000 tons of cargo to more than 250 destinations worldwide every year. KLM merged with Air France in 2004 to form the largest airline group in the
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Diversity and Inclusion Diversity in a broad term is any dimension that can be used to differentiate groups and people from one another‚ it means respect for and appreciation of differences in ethnicity‚ gender‚ disability‚ age‚ national origin‚ religion and sexual orientation. Inclusion is a state of being valued‚ respected and supported by focussing on the needs of every individual and ensuring that right conditions are in place for them to achieve their full potential without experiencing harassment
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[pic] Introduction: The term “Diversity” is any dimension that can be used to differentiate groups and people from one another. That means respect for and appreciation of difference in ethnicity‚ gender‚ age‚ national origin‚ disability‚ sexual orientation‚ education‚ and religion. Diversity is the only key to structure a strong society in the current era. Diversity is just not about ethnicity‚ race or gender but it’s much broader than we actually think but it’s the otherness or
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Thinking About Diversity and Inclusion James LeCroix SOC/315 May 16‚ 2011 Angela Rudibaugh Thinking About Diversity and Inclusion What are the dimensions of cultural diversity? Identify and briefly explain the dimensions by referencing both textbooks. There are primary and secondary dimensions of cultural diversity. The primary dimensions are the ones that are the thought of most when thinking about diversity. These are things that describe an individual’s identity. The things included
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start in life and with support to fulfil their potential (DCSF 2008b). The statutory guidance states: ‘Providers have a responsibility to ensure positive attitudes to diversity and difference – not only so that every child is included and not disadvantaged‚ but also so that they learn from the earliest age to value diversity in others and grow up making a positive contribution to society’ (DCSF 2008:9). Having such an understanding enabled me during my placement experience‚ to be particularly
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Thinking About Diversity and Inclusion Dimensions of Cultural Diversity According to Andresen (2007)‚ there are three main dimensions of diversity within a person’s personality‚ which are organizational‚ external‚ and internal dimensions. First‚ organizational dimensions start at the functional level. Second‚ external dimensions are based from experience. Third‚ are the internal dimensions‚ which are based on personal issues (p. 745). An organizational dimension of diversity includes a person’s
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Diversity literally means difference. Diversity recognises that though people have a lot of things in common‚ they are also very different and unique. It is about recognising and taking account of those differences. Diversity consists of visible and non-visible factors‚ which include back ground‚ culture‚ work-style and personality in addition to the characteristics that are protected under discrimination legislation such as race‚ disability‚ religion and belief‚ sexual orientation‚ gender‚ and
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9-296-077 REV: APRIL 27‚ 2006 KENNETH A. FROOT ANDRÉ F. PEROLD Global Equity Markets: The Case of Royal Dutch and Shell In early January 1996‚ Ms. Joanne Partridge‚ Director of Research at High Street Global Advisors (“High Street”)‚ a Boston-based global investment management organization‚ was studying the price behavior of the shares of Royal Dutch Petroleum and Shell Transport and Trading. It seemed that Royal Dutch and Shell should trade in fixed proportions since they represented equivalent
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Diversity and Inclusion Diversity is way more than what meets the eye. Just by looking at this picture most people would say that it is a group of African American women standing together and that no diversity exists. However what most people fail to realize is that diversity surpasses an individual race and skin tone. In this picture you have Jasmine who loves children and is studying to be a child psychologist. Then you have Kayla who enjoys horseback riding and the outside life. Next you have
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o m / l o c a t e / h u m r e s Diversity in organizations: Where are we now and where are we going? Lynn M. Shore ⁎‚ Beth G. Chung-Herrera‚ Michelle A. Dean‚ Karen Holcombe Ehrhart‚ Don I. Jung‚ Amy E. Randel‚ Gangaram Singh Institute for Inclusiveness and Diversity in Organizations‚ Department of Management‚ College of Business Administration‚ San Diego State University‚ 5500 Campanile Drive‚ San Diego‚ CA 92182‚ USA a r t i c l e Keywords: Diversity Inclusiveness i n f o a b s t
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