IMPLEMENTING RELATIONSHIP MARKETING: THE ROLE OF INTERNAL AND EXTERNAL CUSTOMER ORIENTATION by T.F.J. Steyn*‚ S.M. Ellis** and F.A.A. Musika* *WorkWell: Research Unit for People‚ Policy & Performance School of Entrepreneurship‚ Marketing and Tourism Management Potchefstroom Campus North West University[1] **Statistical Consultation Service Potchefstroom Campus North West University Paper presented at the European Institute for Advances Studies in Management (EIASM) Workshop on
Premium Marketing
OF HR EMPLOYEES IN CHINA Trisha Kanjirath‚ CAHRS Graduate Research Assistant Introduction Leveraging talent is a major focus area for all businesses‚ and this is no different for companies with major operations in China. Given the complexity of the new challenges and rapid expansion of markets that drive the global economy‚ it is absolutely imperative that HR professionals in China are equipped to support their company’s business strategy. The high demand for qualified and talented HR professionals
Premium Human resource management Human resources Management
Role plays‚ Assessments and Summary of Learning Paper Sheena Patrick Communication Skills for the Human Services Professional/BSHS/322 11/14/2010 Role plays‚ Assessments and Summary of Learning Paper For any professional to be good at his or her job practice is important. In the field of human services we will experience many situations that we are not prepared for‚ but if we practice similar situations we can react accordingly to any situation we are in. Role plays help the professional
Premium Communication Writing Nonverbal communication
INTRODUCTION INTRODUCTION TO THE TOPIC In every organization the HR has a crucial role in building the organizational culture and also moulding the ethical character of the workforce. Through the role of role of HR is evolving and assuming more strategic significance‚ it is still widely recognized as the policing arm of the executive management. The HR has responsibility for all the functions that deal with the need and activities of the employees. Hiring‚ training‚ leadership development‚
Premium Yarn Fiber Polymer
The Role Media Plays in the Perception of Women Shannon Teasley COM100 May 2012 Today’s world of media is full of thin attractive models. From fashion magazines‚ advertisements‚ movies‚ and television shows; the images of the women in the spot light are young‚ attractive‚ and at a weight that is below the average “real-life” size. Many of the images within the media set beauty expectations that are unrealistic. The development of eating disorders and body dissatisfaction in women is on a rise
Free Mass media Advertising Sun tanning
Role playing for me is very anxiety inducing. I am not a good public speaker and I hate it when all the attention is on me. I am an introvert to the core. Going into the role play I was nervous and uncomfortable and was anticipating a challenging experience. After seeing the other role plays I knew that the topic I would cover would not be an easy one‚ but honestly in life when in life are topics ever easy? For my role play I was a Faith-Based Social Worker that has a client base of social work
Premium Emotion Psychology Thought
Directors Retaining the HR Function Mohammed Bhayat Table of Contents Introduction 3 How three HR activities support the organisations strategy 4 Recruitment 4 Disciplinary’s / Grievances 4 Induction 5 Three ways HR professionals support line managers and their staff 6 Performance management 6 Legal 6 Training 7 Conclusion 8 REFERENCES 9 Introduction This report is to the executive directors and will be outlining the importance of retaining the HR function within the business
Premium Management A Legal Matter Organization
Challenges in implementing CSR Corporate Social Responsibility can be separate into internal dimension and external dimension. Internal dimension and external dimension Internal dimension focuses on organizational practices with respect to internal stakeholders that should be aligned to corporate social responsibility standards. It includes human resource management‚ safety and health‚ environmental impact and corporate change. External dimension focus on an organization practices towards external
Premium Corporate social responsibility Corporation
skills by giving them training for relational competence[1]. Unlike companies who hire elite talent or poach them from competitors‚ Southwest believes in hiring new recruits and training them to become future leaders of their organization. The most important aspect they look for in an employee is whether he would be able to integrate smoothly with the other members of his team. There is a deliberate attempt to hire people with the right attitude and train them to lead the company in future. Southwest’s
Premium Airline Human resource management Employment
CORPORATE LEADERSHIP COUNCIL CLC HUMAN RESOURCES CORPORATE EXECUTIVE BOARD Organization Redesign Workbook A Nine-Step Plan to Optimize Employee Performance Selected Imperatives and Solutions forAlpha Company1 1 January 2012 1 Pseudonym. A FRAMEWORK FOR MEMBER CONVERSATIONS The mission of the Corporate Executive Board is to create revolutionary economic advantage for leaders of the world’s great enterprises by enabling them to act with unparalleled intelligence and confidence
Premium Management